Pre-order ships it to your house. You then do not have to stand in a line to get your new shiny phone!
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iPhone 4 Pre-Orders Bring Down Servers and Generate Long Lines
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Pre-order ships it to your house. You then do not have to stand in a line to get your new shiny phone!
As an unofficial MacRumors Analyst.. here is my new take...
Apple has extended eclusivity with AT&T in exchange for AT&T boosting all 2010 contracts for iPhones to be able to upgrade.
At first I thought AT&T wanted this, but now it seems like Apple wanted it, so they could sell a lot more phones, and thus in exchange gave AT&T extended exclusivity.
It may not be until 2012 when another carrier sees the iPhone. Apple and AT&T make when Amazing Dynamic Duo!
Apple has extended eclusivity with AT&T in exchange for AT&T boosting all 2010 contracts for iPhones to be able to upgrade.
At first I thought AT&T wanted this, but now it seems like Apple wanted it, so they could sell a lot more phones, and thus in exchange gave AT&T extended exclusivity.
It may not be until 2012 when another carrier sees the iPhone. Apple and AT&T make when Amazing Dynamic Duo!
Apple Has Updated the iPhone 4 Store Page
Apple has updated the iPhone 4 pre-order page, removing the buttons to order and replacing them with the text "Coming soon."
Apple is producing a massive amount of these, my bet is everyone who wants one will be able to get one by June 30.
Apple has updated the iPhone 4 pre-order page, removing the buttons to order and replacing them with the text "Coming soon."
Apple is producing a massive amount of these, my bet is everyone who wants one will be able to get one by June 30.
I noticed on the iPhone App that the checking for authorization form was different. On the Apple website it is phone number, zip code, and last four digits of your ssn. On the iPhone app which worked btw, it is phone number, last four digits of your ssn, and then zip code.
Wonder if the online web form is wrong and looking up the wrong tables.
Wonder if the online web form is wrong and looking up the wrong tables.
But either way there's going to be a phone? And what's this stuff about people getting an email after they registered? I registered and didn't get any email?
Reserved my iPhone 4 HD via the new Apple App
I had trouble via the website (kept getting 'session expired'). I downloaded the app, and reserved the 32Gb with no problems.
I had trouble via the website (kept getting 'session expired'). I downloaded the app, and reserved the 32Gb with no problems.
The following link yields the "Coming soon." text for me (and on other computers in other geographical locations I've tried via LogMeIn):
http://store.apple.com/ca/browse/home/shop_iphone/family/iphone
Where are you?
in a few months the revenue recognition change becomes 1 year old. Apple needs to show growth or the stock will implode. the growth this year is due to the accounting change. next year they won't be able to hide behind that
they will do anything to push idevices
Ordered
Finally got mine ordered by the new iPhone App. Very reliable at the moment. My friend got his ordered the same way. 2 successes within the last half hour.
Finally got mine ordered by the new iPhone App. Very reliable at the moment. My friend got his ordered the same way. 2 successes within the last half hour.
ATT Likes New Customers Over Old
I just tried to pre-order the new iPhone 4 as an upgrade and get an error message. Seems that your able to order the new iPhone 4 as a new customer but if your a current customer you can't. I find it distasteful that AT&T doesn't stand by loyal customers and allow them first in line to pre-order the new iPhone. Congrats to all the new AT&T customers looking to pre-order the new iPhone.
I just tried to pre-order the new iPhone 4 as an upgrade and get an error message. Seems that your able to order the new iPhone 4 as a new customer but if your a current customer you can't. I find it distasteful that AT&T doesn't stand by loyal customers and allow them first in line to pre-order the new iPhone. Congrats to all the new AT&T customers looking to pre-order the new iPhone.
I was just in an AT&T store 20 mins ago, and they couldn't access their own systems there either. Hopefully it comes back online today!
Heads need to roll. . .
I would give Apple and AT&T a pass if this were the first big launch they'd done together. . .but what is this. . .number five?
I'm amazed at the number of people saying "don't take it personally." As for me, I take it personally when the CEO of a company spends almost two hours hopping around on stage praising a new product and then clearly doesn't shell out the backend resources necessary to adequately meet the demand. It's about providing customer service. Apple is not new to these launches (nor is AT&T), but I certainly expect better customer service from Apple than I've seen this morning. I've seen Apple's servers tossing out error messages all morning long before customer validation begins.
I know Apple doesn't run AT&T, but I have a feeling that they carry some clout especially where AT&T is involved so critically in the launch of one of Apple's flagship products. Did Apple really expect anything less than full-throttle enthusiasm from consumers after Steve dedicated a nearly two hour keynote almost entirely to this one product?
As someone who has been in the technical support industry for 15 years, I feel for the customer service folks at both Apple and AT&T right now. Unfortunately, they are (as I have been several times) caught in the crosshairs of a frustrated customer base because of poor management decisions that focused so heavily on marketing that they neglected the need to provide the backend infrastructure necessary to meet the demand generated from all the great marketing.
I would give Apple and AT&T a pass if this were the first big launch they'd done together. . .but what is this. . .number five?
I'm amazed at the number of people saying "don't take it personally." As for me, I take it personally when the CEO of a company spends almost two hours hopping around on stage praising a new product and then clearly doesn't shell out the backend resources necessary to adequately meet the demand. It's about providing customer service. Apple is not new to these launches (nor is AT&T), but I certainly expect better customer service from Apple than I've seen this morning. I've seen Apple's servers tossing out error messages all morning long before customer validation begins.
I know Apple doesn't run AT&T, but I have a feeling that they carry some clout especially where AT&T is involved so critically in the launch of one of Apple's flagship products. Did Apple really expect anything less than full-throttle enthusiasm from consumers after Steve dedicated a nearly two hour keynote almost entirely to this one product?
As someone who has been in the technical support industry for 15 years, I feel for the customer service folks at both Apple and AT&T right now. Unfortunately, they are (as I have been several times) caught in the crosshairs of a frustrated customer base because of poor management decisions that focused so heavily on marketing that they neglected the need to provide the backend infrastructure necessary to meet the demand generated from all the great marketing.
Same here, and I assume they'll check in store. A buddy just called me from an Apple Store saying he walked in to make the reservation (for an subsidized-price-eligible upgrade) and they directed him to the app.
In fact, it seems to me that the AT&T check is what's failing on the website. The only people I personally know who have successfully preordered/reserved have all done it via the app or by physically going to an AT&T store.
I don't care so long as I get that iP4 on d-day!
I hope the release some numbers today or tomorrow. I am guessing they planned for X million and got Y million. Planning can only take you so far...
After trying all morning using the website and the iPhone app, I finally got through on the iPhone app. Though instead of being applied to my AT&T account it was just a simple reservation at the Apple Store. Got an email confirmation and everything. Gonna get there early though, as it states that availability is not guaranteed. Sounds like http://www.youtube.com/watch?v=A7uvttu8ct0
I might try later in the day to place an actual order. If that goes through I'll cancel my store reservation.
Hopefully they fix these database problems by launch next week. I don't want to be standing in line all day come the 24th.
I might try later in the day to place an actual order. If that goes through I'll cancel my store reservation.
Hopefully they fix these database problems by launch next week. I don't want to be standing in line all day come the 24th.
Feeling Wrong.
I disagree. I'm only speculating because I have no sources, but it feels like Apple may have wanted to get on VZ in September, and to convince AT&T to do that, they had to jump through some hurdles. I bet Apple is incenting AT&T to the early upgrades so AT&T can lock in more of their current customers prior to a Sept VZ iPhone. It's all speculation, but it feels like this is all happening because something is moving behind the scenes.
I bet we see an iPod event in September with "One More Thing...Verizon".
I disagree. I'm only speculating because I have no sources, but it feels like Apple may have wanted to get on VZ in September, and to convince AT&T to do that, they had to jump through some hurdles. I bet Apple is incenting AT&T to the early upgrades so AT&T can lock in more of their current customers prior to a Sept VZ iPhone. It's all speculation, but it feels like this is all happening because something is moving behind the scenes.
I bet we see an iPod event in September with "One More Thing...Verizon".
Went to the AT&T Store to pre-order -- they've got a long list of people who want to pre-order on a legal pad because their internal servers are not working.
Really? It's not like this was unexpected.
On the plus side, the AT&T guys were really pleasant and apologetic.
Really? It's not like this was unexpected.
On the plus side, the AT&T guys were really pleasant and apologetic.