Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
iPhone 5 Available to ship:2 weeks / Delivers Oct 5
- Thread starter calvin797
- Start date
- Sort by reaction score
i would like to know that too. But i also know trying to make UPS make that kind of change could possibly delay the pickup more than the actual delivery.
come on ups.. how long we going to drag this out...
it said 915am -115pm delivery today and just changed to
Scheduled Delivery Updated To:
Friday, 09/28/2012
Approximate Delivery Time:
Approximate Delivery Time
An Approximate Delivery Time is an estimated delivery time. This time is not guaranteed and may vary based on your driver's workload, weather, or traffic conditions.
By End of Day
UPS guy always comes around 9-915.. whats going on..smh
it said 915am -115pm delivery today and just changed to
Scheduled Delivery Updated To:
Friday, 09/28/2012
Approximate Delivery Time:
Approximate Delivery Time
An Approximate Delivery Time is an estimated delivery time. This time is not guaranteed and may vary based on your driver's workload, weather, or traffic conditions.
By End of Day
UPS guy always comes around 9-915.. whats going on..smh
I can see the rogue NJ UPS tracking information. I tried to report it but UPS apparently did not understand what my actual issue was. They wanted to access my computer and share my screen but I declined and gave up. Sorry to the person who's information is floating out there.
Initial Question: This is not my package, why has it been displayed to me with somone elses information for 2 days? Can other people track my packages also? Vivian O.: Hi, this is Vivian O.. I'll be happy to assist you.
Vivian O.: I will need to connect you with a representative who can track your international package. Can I connect you now?
Me: sure
Me: it is not my package that I am concerned about though
Vivian O.: Ok, give me one moment please.
Vivian O. has disconnected.
Gabriel C.: Hi, this is Gabriel C.. I'll be happy to assist you.
Me: I live in Texas, the package I am speaking of is another persons who lives in New Jersey
Gabriel C.: Just a moment while I review your tracking information.
Gabriel C.: How did you obtain this tracking number?
Me: it just appeared on UPS yesterday where I view all of my other tracking numbers
Me: UPS.com
Me: I found online that there is an incident number for this 120928-006246
Me: I would just like to report it so you can add to the incident report.
Gabriel C.: I do see the conversation from that person.
Me: they said it was a Veronica J
Gabriel C.: They were connected to our technical support department and they were ask for you to contact us to further investigate.
Gabriel C.: Correct.
Gabriel C.: I need to connect you to our technical support department to address this issue. Do you have any other questions before I connect you?
Me: no that is it
Gabriel C.: For your convenience, the new representative will be able to see our transcript. This way you don't have to repeat yourself. Enjoy your day.
Gabriel C. has disconnected.
Tristan W.: Hi, this is Tristan W.. I'll be happy to assist you.
Tristan W.: Thanks for your patience while I review your transcript. I'll be with you in just a moment.
Tristan W.: I thank you for holding for me. What is the name and address for ********6704482622?
Me: I'm not sure, the tracking information did not include a name and address. Yesterday it had their home phone number, apple order number etc. Today I can just see BAYONNE, NJ, US
Me: Last Location:
Secaucus, NJ, United States, Friday, 09/28/2012
Me: OFD
Tristan W.: What address it should be?
Me: I've never had a UPS tracking number give the address
Me: I do not know this person
Tristan W.: You will have to contact the shipper.
Me: apparently there is an incident report 120928-006246 that Veronica J is working and wanted me to report it
Me: ok i'll reoprt to the person on the online forum that you don't want to help with their incident number. Thanks
Tristan W.: If ***********04482622 is your package and the address that is on it right now is correct, only the shipper will be able to update it.
Me: Do you not understand the situation? It is NOT my package, I am able to view another persons private information within MYUPS site when I am logged in under my username
Tristan W.: I think that it might help if I could look at your screen. If you agree, select Allow. If needed, I will ask you to navigate to different sections of the screen.
Tristan W. is requesting to view the desktop on this computer. If accepted, the agent will be able to view, but not control, this computer.
Me: I am finished trying to explain, I do not have anymore time.
The screen-sharing session has been declined.
Initial Question: This is not my package, why has it been displayed to me with somone elses information for 2 days? Can other people track my packages also? Vivian O.: Hi, this is Vivian O.. I'll be happy to assist you.
Vivian O.: I will need to connect you with a representative who can track your international package. Can I connect you now?
Me: sure
Me: it is not my package that I am concerned about though
Vivian O.: Ok, give me one moment please.
Vivian O. has disconnected.
Gabriel C.: Hi, this is Gabriel C.. I'll be happy to assist you.
Me: I live in Texas, the package I am speaking of is another persons who lives in New Jersey
Gabriel C.: Just a moment while I review your tracking information.
Gabriel C.: How did you obtain this tracking number?
Me: it just appeared on UPS yesterday where I view all of my other tracking numbers
Me: UPS.com
Me: I found online that there is an incident number for this 120928-006246
Me: I would just like to report it so you can add to the incident report.
Gabriel C.: I do see the conversation from that person.
Me: they said it was a Veronica J
Gabriel C.: They were connected to our technical support department and they were ask for you to contact us to further investigate.
Gabriel C.: Correct.
Gabriel C.: I need to connect you to our technical support department to address this issue. Do you have any other questions before I connect you?
Me: no that is it
Gabriel C.: For your convenience, the new representative will be able to see our transcript. This way you don't have to repeat yourself. Enjoy your day.
Gabriel C. has disconnected.
Tristan W.: Hi, this is Tristan W.. I'll be happy to assist you.
Tristan W.: Thanks for your patience while I review your transcript. I'll be with you in just a moment.
Tristan W.: I thank you for holding for me. What is the name and address for ********6704482622?
Me: I'm not sure, the tracking information did not include a name and address. Yesterday it had their home phone number, apple order number etc. Today I can just see BAYONNE, NJ, US
Me: Last Location:
Secaucus, NJ, United States, Friday, 09/28/2012
Me: OFD
Tristan W.: What address it should be?
Me: I've never had a UPS tracking number give the address
Me: I do not know this person
Tristan W.: You will have to contact the shipper.
Me: apparently there is an incident report 120928-006246 that Veronica J is working and wanted me to report it
Me: ok i'll reoprt to the person on the online forum that you don't want to help with their incident number. Thanks
Tristan W.: If ***********04482622 is your package and the address that is on it right now is correct, only the shipper will be able to update it.
Me: Do you not understand the situation? It is NOT my package, I am able to view another persons private information within MYUPS site when I am logged in under my username
Tristan W.: I think that it might help if I could look at your screen. If you agree, select Allow. If needed, I will ask you to navigate to different sections of the screen.
Tristan W. is requesting to view the desktop on this computer. If accepted, the agent will be able to view, but not control, this computer.
Me: I am finished trying to explain, I do not have anymore time.
The screen-sharing session has been declined.
Hate to taunt you all, but mine is finally out for delivery! So here is my two cents after it all:
1. Will be delivered by APPLE'S estimated delivery date, not UPS's.
2. UPS estimated delivery date is no good until it's IN THE U.S.
3. IT IS NORMAL that your phone will most likely get stuck for AT LEAST 12hrs in: China, Louisville.
I've attached my tracking info so you can get an idea of how it went down.
1. Will be delivered by APPLE'S estimated delivery date, not UPS's.
2. UPS estimated delivery date is no good until it's IN THE U.S.
3. IT IS NORMAL that your phone will most likely get stuck for AT LEAST 12hrs in: China, Louisville.
I've attached my tracking info so you can get an idea of how it went down.
Attachments
Im east coast, Montreal.
Mount Hope, ON, Canada 09/28/2012 9:27 Departure Scan
09/28/2012 5:07 Package has shipped and the delivery is being scheduled; check for updates later / Delivery rescheduled
UPS usually comes to my place between 4-5pm. Is it possible to make it today somehow? unlikey right?.. few days back it had said Sep 28 as the delivery date but that disappeared few days ago.
There are usually several flights in the afternoon that go from alaska to louisville, however, I don't see any scheduled on flightaware at the moment. UPS doesn't always schedule very far in advance though, so I doubt that means anything.
http://flightaware.com/live/findflight/PANC/KSDF/
That will find all the flights from anchorage to ksdf that are pending or happened in the last day or so...
thanks for your help and time, thats insane that they wanted to view your desktop! craziness the whole thing is just CRAZY
got two "out for delivery" scans for me and the wife's phones in Cerritos, CA. I'll update when they arrive! SoCal peeps, check your tracking!
So many hops for a package from China. How is this affordable for UPS.
They need to freakin make less hops and thus a faster delivery
They need to freakin make less hops and thus a faster delivery
It's HERE!
I got the scratches. 😱 Little silver nicks on the matte part of the back panel. It isn't going to bother me really, it'll be in a case 99.5% of the time but why should I settle for a flawed phone? Guess I'll be visiting the Apple store -- which I was trying to avoid at all costs.
Driver asked me "Is this an iPhone 5?" Then he proceeded to tell me that a couple UPS guys got caught stealing a couple of them... How stupid is that? You can't activate them without getting caught -- duh.
Here is my tracking - hope this helps someone who is still waiting.
West Chester, PA, United States 09/28/2012 7:46 A.M. Out For Delivery
09/28/2012 6:02 A.M. Arrival Scan
Baltimore, MD, United States 09/28/2012 3:34 A.M. Departure Scan
09/28/2012 1:16 A.M. Arrival Scan
Louisville, KY, United States 09/27/2012 3:26 P.M. Departure Scan
09/27/2012 11:14 A.M. Import Scan
Louisville, KY, United States 09/26/2012 1:23 A.M. Arrival Scan
Anchorage, AK, United States 09/25/2012 2:25 P.M. Departure Scan
09/25/2012 12:50 P.M. Arrival Scan
Incheon, Korea, Republic of 09/25/2012 11:59 P.M. Departure Scan
09/25/2012 8:30 P.M. Arrival Scan
ZhengZhou, China 09/25/2012 5:16 P.M. Departure Scan
ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan
09/23/2012 7:05 P.M. Departure Scan
09/23/2012 9:59 A.M. Origin Scan
I got the scratches. 😱 Little silver nicks on the matte part of the back panel. It isn't going to bother me really, it'll be in a case 99.5% of the time but why should I settle for a flawed phone? Guess I'll be visiting the Apple store -- which I was trying to avoid at all costs.
Driver asked me "Is this an iPhone 5?" Then he proceeded to tell me that a couple UPS guys got caught stealing a couple of them... How stupid is that? You can't activate them without getting caught -- duh.
Here is my tracking - hope this helps someone who is still waiting.
West Chester, PA, United States 09/28/2012 7:46 A.M. Out For Delivery
09/28/2012 6:02 A.M. Arrival Scan
Baltimore, MD, United States 09/28/2012 3:34 A.M. Departure Scan
09/28/2012 1:16 A.M. Arrival Scan
Louisville, KY, United States 09/27/2012 3:26 P.M. Departure Scan
09/27/2012 11:14 A.M. Import Scan
Louisville, KY, United States 09/26/2012 1:23 A.M. Arrival Scan
Anchorage, AK, United States 09/25/2012 2:25 P.M. Departure Scan
09/25/2012 12:50 P.M. Arrival Scan
Incheon, Korea, Republic of 09/25/2012 11:59 P.M. Departure Scan
09/25/2012 8:30 P.M. Arrival Scan
ZhengZhou, China 09/25/2012 5:16 P.M. Departure Scan
ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan
09/23/2012 7:05 P.M. Departure Scan
09/23/2012 9:59 A.M. Origin Scan
I'm in the same boat as you. If they're delivering to a residential address, I doubt it, especially since the date is gone.
Business addresses get a better service. Mine's shipping to work and the date is still there. "By End of day"
I doubt very much we will get ours today. Most likely Monday and possibly Tuesday. UPS has been pretty persistent they can only guarantee delivery by EOD Tuesday.
Mine did. Shipping to Montreal, Canada.
Code:
[B]Scheduled Delivery:[/B] Friday, 09/28/2012, By End of Day
[B]Mount Hope, ON, Canada[/B]
09/28/2012 9:27 Departure Scan
09/28/2012 6:44 Package has shipped and the delivery is being scheduled; check for updates later / Delivery rescheduled
09/28/2012 6:25 Arrival Scan
[B]Louisville, KY, United States[/B]
09/28/2012 4:58 Departure Scan
09/28/2012 0:37 Arrival Scan
[B]Anchorage, AK, United States[/B]
09/27/2012 14:39 Departure Scan
09/27/2012 13:03 Arrival Scan
[B]Incheon, Korea, Republic of[/B]
09/27/2012 23:56 Departure Scan
09/25/2012 20:30 Arrival Scan
[B]ZhengZhou, China[/B]
09/25/2012 17:16 Departure Scan
09/23/2012 18:50 Arrival Scan
09/23/2012 18:20 Departure Scan
09/22/2012 23:26 Origin Scan
09/23/2012 6:43 Order Processed: Ready for UPSGot lucky, the customs in Vancouver seems like low volume atm:
Scheduled Delivery Updated To:
Friday, 09/28/2012, By End of Day
Richmond, BC, Canada 09/28/2012 7:23 Import Scan
09/28/2012 6:47 Package has shipped and the delivery is being scheduled; check for updates later / Forwarded to the facility in the destination city
09/28/2012 6:41 Package has shipped and the delivery is being scheduled; check for updates later
Seattle, WA, United States 09/28/2012 6:04 Departure Scan
09/28/2012 5:19 Arrival Scan
Louisville, KY, United States 09/28/2012 4:12 Departure Scan
09/28/2012 0:37 Arrival Scan
Anchorage, AK, United States 09/27/2012 14:39 Departure Scan
09/27/2012 13:03 Arrival Scan
Incheon, Korea, Republic of 09/27/2012 23:56 Departure Scan
Incheon, Korea, Republic of 09/25/2012 20:30 Arrival Scan
ZhengZhou, China 09/25/2012 17:16 Departure Scan
ZhengZhou, China 09/23/2012 19:35 Arrival Scan
09/23/2012 19:05 Departure Scan
09/23/2012 8:14 Origin Scan
China 09/23/2012 8:22 Order Processed: Ready for UPS
I stand corrected. Just got a call from Apple in response to my email asking some fairly detailed questions about the logistics details we've been discussing here and told they were actively looking into why things were shipped out of order and the UPS performance issues.
Doesn't help much with the stuff currently shipped, but it might help for the rest of the customers and for future releases... at least they are taking the issue seriously.
where are you located. Would be nice if everyone in this forum had location next to their user name.
Didn't see your 2nd update earlier. Congrats!
Here in Toronto, which is less than 100km from where our packages are supposedly being held, still no update.