I am with all of you stuck in GA/Louisville - whereever it actually is... Tracking doesn't make any sense at all.. are our phones actually in Louisville, not GA? That would make sense. And the whole 'being stuck in Louisville for days for customs' does not make sense. UPS and Apple use 'World Ease' shipping to avoid these situations and expedite the shipping process, so I think someone has been misinformed. Plus most of everyone is was not stuck in Louisville for that long.
Here is some more info on WORLD EASE:
http://www.ups.com/content/us/en/shipping/time/service/value_added/worldease.html
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan
09/23/2012 12:15 P.M. Arrival Scan
ZhengZhou, China 09/23/2012 9:15 A.M. Departure Scan
ZhengZhou, China 09/22/2012 10:55 P.M. Arrival Scan
09/22/2012 10:45 P.M. Departure Scan
09/22/2012 4:51 A.M. Origin Scan
China 09/22/2012 7:49 A.M. Order Processed: Ready for UPS
Here is some more info on WORLD EASE:
http://www.ups.com/content/us/en/shipping/time/service/value_added/worldease.html
Simplify customs clearance by grouping several shipments destined for one country or the entire European Union into a single shipment. This contractual service is available throughout North America and in select countries in Europe, Central and South America, Asia, Africa, and the Middle East. Each UPS World Ease shipment:
Clears customs as a single unit, reducing documentation and saving time
Provides guaranteed time-in-transit times
Offers detailed tracking visibility for every package in the shipment
Enables customs brokerage savings for UPS Standard shipments
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan
09/23/2012 12:15 P.M. Arrival Scan
ZhengZhou, China 09/23/2012 9:15 A.M. Departure Scan
ZhengZhou, China 09/22/2012 10:55 P.M. Arrival Scan
09/22/2012 10:45 P.M. Departure Scan
09/22/2012 4:51 A.M. Origin Scan
China 09/22/2012 7:49 A.M. Order Processed: Ready for UPS