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I am with all of you stuck in GA/Louisville - whereever it actually is... Tracking doesn't make any sense at all.. are our phones actually in Louisville, not GA? That would make sense. And the whole 'being stuck in Louisville for days for customs' does not make sense. UPS and Apple use 'World Ease' shipping to avoid these situations and expedite the shipping process, so I think someone has been misinformed. Plus most of everyone is was not stuck in Louisville for that long.

Here is some more info on WORLD EASE:
http://www.ups.com/content/us/en/shipping/time/service/value_added/worldease.html

Simplify customs clearance by grouping several shipments destined for one country or the entire European Union into a single shipment. This contractual service is available throughout North America and in select countries in Europe, Central and South America, Asia, Africa, and the Middle East. Each UPS World Ease shipment:

Clears customs as a single unit, reducing documentation and saving time
Provides guaranteed time-in-transit times
Offers detailed tracking visibility for every package in the shipment
Enables customs brokerage savings for UPS Standard shipments

Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan
09/23/2012 12:15 P.M. Arrival Scan
ZhengZhou, China 09/23/2012 9:15 A.M. Departure Scan
ZhengZhou, China 09/22/2012 10:55 P.M. Arrival Scan
09/22/2012 10:45 P.M. Departure Scan
09/22/2012 4:51 A.M. Origin Scan
China 09/22/2012 7:49 A.M. Order Processed: Ready for UPS
 
I have been stuck with that status.

me too! Grrr, very frustrating when everyone else already has theirs... I ordered mine online from Apple on the 14th at 342 AM EDT.

and even more frustrating that a guy at work just walked into the Verizon store and bought one this weekend!:confused:
 
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Any ideas for us who just got to Louisville at 9PM? Apparently been there all day.

Anyone else worried that Samsung or Motorola filed an injunction, and that's what's holding them up at customs?

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Anyone else worried that Samsung or Motorola filed an injunction, and that's what's holding them up at customs?

Highly unlikely of course, but I wonder why it took 18 hours to show up in the Louisville hub?
 
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan
09/23/2012 12:15 P.M. Arrival Scan
ZhengZhou, China 09/23/2012 9:15 A.M. Departure Scan
ZhengZhou, China 09/22/2012 10:55 P.M. Arrival Scan
09/22/2012 10:45 P.M. Departure Scan
09/22/2012 4:51 A.M. Origin Scan
China 09/22/2012 7:49 A.M. Order Processed: Ready for UPS

Just called UPS because I was so confused with the shipping, but he said my phone will be delivered tomorrow and that it is showing a delivery of 9/25 in their system.. He said it is either in Louisville or on its way to Louisville and will be in Oklahoma tonight. It was hard to believe but he said it is confusing and that it will be on my doorstep tomorrow! Hopefully it will be the same for all of you guys in similar route!:D:D
 
CERRITOS, CA US Sep 24, 2012 7:23 PM IN TRANSIT TO
LONG BEACH, CA US Sep 24, 2012 7:22 PM DEPARTURE SCAN
LONG BEACH, CA US Sep 24, 2012 5:18 PM ARRIVAL SCAN
LOUISVILLE, KY US Sep 24, 2012 4:06 PM DEPARTURE SCAN
LOUISVILLE, KY US Sep 24, 2012 11:18 AM LOCATION SCAN
LOUISVILLE, KY US Sep 24, 2012 11:15 AM IMPORT SCAN
LOUISVILLE, KY US Sep 23, 2012 8:28 AM ARRIVAL SCAN
ANCHORAGE, AK US Sep 22, 2012 8:23 PM DEPARTURE SCAN
ANCHORAGE, AK US Sep 22, 2012 5:51 PM ARRIVAL SCAN
CHEK LAP KOK, HK Sep 23, 2012 2:59 AM DEPARTURE SCAN
CHEK LAP KOK, HK Sep 22, 2012 3:11 PM ARRIVAL SCAN
ZHENGZHOU, CN Sep 22, 2012 12:10 PM DEPARTURE SCAN
ZHENGZHOU, CN Sep 21, 2012 10:25 PM ARRIVAL SCAN
ZHENGZHOU, CN Sep 21, 2012 10:11 PM DEPARTURE SCAN
ZHENGZHOU, CN Sep 21, 2012 7:18 PM ORIGIN SCAN
CN Sep 21, 2012 10:45:58 AM BILLING INFORMATION RECEIVED
 
Yep, been 'ready for ups' for a while now.... Looks like you and I were on the same truck.... :(

I am in the same boat - stuck in ZhengZhou since 9/23. Strangely, when I log in to MyUPS and change the delivery to hold it at my local UPS store (in PA), it says the package will be available tomorrow (9/25)???

Is the entire UPS tracking system just going haywire? My other phone is somewhere between Atlanta and Louisville as of this morning at 0700. I did an iPhone-4 and iPad 2 on launch days via FedEx, never had any of these issues!
 

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Just called UPS because I was so confused with the shipping, but he said my phone will be delivered tomorrow and that it is showing a delivery of 9/25 in their system.. He said it is either in Louisville or on its way to Louisville and will be in Oklahoma tonight. It was hard to believe but he said it is confusing and that it will be on my doorstep tomorrow! Hopefully it will be the same for all of you guys in similar route!:D:D

So I had the identical patterns as you.... I was told by someone at ups that customs was holding my package and I wouldn't receive it till the 1st after i saw your post I called back again and I guess the other lady was incorrect I am receiving it Wednesday 100% :)!!! Finally!
 
Just called UPS because I was so confused with the shipping, but he said my phone will be delivered tomorrow and that it is showing a delivery of 9/25 in their system.. He said it is either in Louisville or on its way to Louisville and will be in Oklahoma tonight. It was hard to believe but he said it is confusing and that it will be on my doorstep tomorrow! Hopefully it will be the same for all of you guys in similar route!:D:D

thats great to hear, hope my phone makes it tomorrow as well!
 
Mine left Louisville to arrive at a town about 40 miles east of me that is smaller than where I live. Then it went through my town to another town about 40 miles to the west of me but is also smaller than where I live. So hopefully it will find its way back here tomorrow morning! When I call UPS they assured me that it will be available at the terminal at 9 AM tomorrow when they open, so fingers crossed!:D

As others have mentioned, I am very disappointed in Apple in shipping out so many to store locations, and not fulfilling those of us that ordered within two hours of their release. Had I been available on Friday to receive it, I would've been extremely upset. As it worked out, assuming that I receive it tomorrow, then the delay will have only been one day, since UPS is closed on Saturdays.

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Which is total crap if you have to arrange a signer to be at the house in advance.

Not sure how close you are to the UPS terminal, but if you sign up for MyUPS (it's free) you can arrange to pick it up at the terminal at no charge. At least I was able to do that. YMMV
 
So I had the identical patterns as you.... I was told by someone at ups that customs was holding my package and I wouldn't receive it till the 1st after i saw your post I called back again and I guess the other lady was incorrect I am receiving it Wednesday 100% :)!!! Finally!

thats great to hear, hope my phone makes it tomorrow as well!

Haha, lets hope the guy I talked to knew what he was talking about... Still show no update on my profile, but it would make sense that my package is already in OK because my phone hasnt budged all day..

I really don't think they are holding packages due to customs. The whole point of World Ease shipping is to avoid those situations. We shall see! Good Luck to all!
 
Staring at my lightning cable wishing I had an iPhone 5 to use with it. My phone hasn't seen an update since the 23rd when it was in China during the evening, idk what's going on. It's 12pm over there, what's going on....
 
Haha, lets hope the guy I talked to knew what he was talking about... Still show no update on my profile, but it would make sense that my package is already in OK because my phone hasnt budged all day..

I really don't think they are holding packages due to customs. The whole point of World Ease shipping is to avoid those situations. We shall see! Good Luck to all!

it just wouldnt make sense that our packages went to Louisville and then GA to just sit?

I think our packages have shipped to their final destinations, when we wake up tomorrrow it'll sort out.
 
I'm determined not to be obsessive compulsive about my iPhone order. I know it will get here on Friday.

However, two quick Qs:

1. Anyone been stuck in ZhengZhou, China 09/23/2012 7:35 P.M. Arrival Scan Just curious.

2. How the heck are people figuring out what flights they are on? I'd be interested to know how just to see how it works.

Cheers

Did any of the 7:35pm ZhenZhou folks figure out what the real deal is? I am hoping the system is frozen while our packages make there way around the world!
 
Which is total crap if you have to arrange a signer to be at the house in advance.

You can pre-sign and have it left at your door (not in a million years, imo) or pick it up at your local UPS distribution center after an unsuccessful delivery or register a free My Choice account and have it held there in the first place.
 
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Louisville, KY, United States 09/25/2012 12:03 A.M. Import Scan
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan



?????? Lol
 
Louisville, KY, United States 09/25/2012 12:03 A.M. Import Scan
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan



?????? Lol

Mine is slightly different but still lol

Louisville, KY, United States 09/24/2012 11:43 P.M. Import Scan
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan
 
Louisville, KY, United States 09/25/2012 12:10 A.M. Import Scan
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan

:confused:

really wasn't expecting it tomorrow anyways, maybe wednesday at the earliest.
 
Louisville, KY, United States 09/25/2012 12:10 A.M. Import Scan
Hapeville, GA, United States 09/24/2012 7:00 A.M. Departure Scan
Louisville, KY, United States 09/24/2012 2:11 A.M. Arrival Scan
Chek Lap Kok, Hong Kong 09/23/2012 8:30 P.M. Departure Scan

:confused:

really wasn't expecting it tomorrow anyways, maybe wednesday at the earliest.

Depending where you live, it will be out for delivery tomorrow. I talked with UPS and despite the tracking info, he showed in their system I would have it tomorrow. I live in OK, not sure if that matters. But he told me despite how confusing the tracking was, it would be at my house tomorrow. We will see if his word holds up. Remember, they are giving people same tracking info, which isn't very reliable. When you check in the morning, tracking info will probably be more precise for each person.
 
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