You actually compared a human life to a $200 phone? WOW...... Ok, let's play your game. There is this thing called malpractice. Your doctor just committed a crime that will end his career and put him in jail. You really think that is a fair comparison to a phone?
Where are you coming up with 30% failure rate? Is this a scientific study? Just because 3 out of 10 posts are from people that complain doesn't mean that 30% have failed QC. People are 10X more likely to share a negative experience than a positive one. 30% might be just a touch high (rolling eyes).
I haven't seen your phone and these "major" scratches you're referring to so I can't tell you what to do. My thought is that if the phone will scratch as much as chicken little says it will, I wouldn't be too worried about something "minor." If it's "major" then it's your call. Would I be happy if mine came scratched, no but I'd also look at the big picture. In the whole scheme of things, are tiny scratches, that will end up there anyway, going to cause me to return the phone? If your screen is scratched, the buttons don't push right, the vibration motor is off, something that effects the phones performance is not working right, then by all means, b!tch and moan all you want. You've got a legit case. We're talking about tiny minor imperfections / scratches that will end up there whether you like it or not in a matter of days / weeks / months.
My ex bought Coach purses all the time. Those aren't $1,500 but they aren't cheap. Not every one was perfect and she decided that it wasn't worth complaining about. You're buying what amounts to a disposable product. How long will the average buyer hold onto their iP5? 12-24 months and then it's on to the next one. I buy a Movado to last 10+ years. Same thing with your $8k car. You don't buy a new one every time a new model comes out.
Question for you... If you buy iPhones, $1,500 purses, $600 watches, why do you only have a $8,000 car? Seems like if you had the kind of dough to spend $1,500 on a purse you wouldn't be driving anything less than an Audi and those are 4-5X or more expensive than your Kia.
I paid retail, and 64gb. Not $200 phone for me.
These dings are not "major" never claimed them to be. Just based on surface area they are 1/4300. Just trying to say if anything with blemish even 1/4300, people have the right to get upset. Especially when some/moderate amount of these were discovered right out of box.
I'm sure your GF made sure it's worth the 1500 dollars that she paid for. If she's not satisfied, she will 1. not get it. 2. ask for a discount. The bag will last her a few years (daily rough and rough 2, 3 years?) Your watch, same deal, you will inspect it and reject if you do not feel it is worth your money. Maybe you'll have a few to rotate through and will last you 10 years. My Kia (and I was catering the Kia reference to all nay-sayers, since you all telling that my car choice is either too expensive, or now, too cheap.) But you've brought up also a very good point. 8000 Kia for 10 years, 800 a year. Will you accept a quarter size ding on your brand new Kia?
Bottom line, why are we allowing apple to pass for mediocrity? We have for years accepted a premium on apple's product, because it suppose to be the BEST. Now because of "mass production" and difficult to QC we have to lower our standards?
It cannot even pass a simple visual inspection? If you try to sell me a Porsche (which is a lemon), you would at least try to make it presentable. If you try to sell me any brand new car with a quarter size ding, even it is a $8000 Kia, I should get upset. I should not sit there and say, "i'll drive it off the lot, and there will be a quarter size rock, eventually it'll make a ding on my door...."
I know there is a lot of whining. I was trying to use simple numbers to show that base on the same proportion, people SHOULD get upset.
Yes you're right, I have no scientific basis for claiming 30% failure rate. My only personal experience puts the failure rate at 100%.....