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Is your black iPhone 5 scuffed, chipped or scratched?

  • Flawless

    Votes: 1,158 46.1%
  • Flawless because I put a case on it.

    Votes: 198 7.9%
  • Scuffed out of the box

    Votes: 820 32.7%
  • Scuffed/scratched shortly after

    Votes: 334 13.3%

  • Total voters
    2,510
Only one reviewer has mentioned this?

Yes, but apparently that means we should attach a "Gate" to the end of it and assume it will be a widespread issue. I cannot imagine that after putting this phone through a slew of damage tests (surely that is part of product R&D for any new product) they did not identify and address such an issue prior to release. After seeing the video where they brag about the level of care and precision they put into manufacturing, and specifically mentioning the beveled edge, it would be very surprising if there was this severe of a problem.
 
this phone will scratch from normal use along the chamfered edge. i don't think you'll see issue on the actual band, but that edge will wear quickly just from simple things like lifting from one side to pick the phone off of a table.

I figure if don't have a case and gets places on table, on ground, in bag, and in your pocket. The black is going to wear away to some degree. It happened on a $400 citizen watch I have, it happen on this.
 
huh never noticed all the scratches in my i4 till reading this thread :)

Its not like the aluminum in the white model will be any harder, maybe the scratches won't show up as badly against the black but they'll still happen.
 
so what you're saying is the black iphone is protected by a layer from anodization.

Awesome!
 
2 reviews mention how easy it is to scratch the anodized aluminum..and logic dictates that the edge that is routed will scuff much easier.

2 reviews? Mind if I ask where the second one is?

I saw the one with the picture, but they said it happened to their 2 units. Still could be a localized defect as they would be close to each other on the line.
 
I think it is funny but any phone is going to scratch uncovered. I definitely think they did something to it considering it has those marks (although still very small) already. But cases are made for a reason, whether it be a case, bumper or ghost armor. I actually think the white one will too, and you can probably notice the silver just not as much because the contrast isn't as great.
 
2 reviews? Mind if I ask where the second one is?

I saw the one with the picture, but they said it happened to their 2 units. Still could be a localized defect as they would be close to each other on the line.

Slash gear made a blurb..
 
After seeing this I'm simply going with white. I understand to some this wouldn't be that bothersome, after all you can can put a case over it and/or be extremely careful, but it's a deal breaker for me.

That being said, black looks so much better to me, but if my phone comes into contact with something hard enough to give me a nice, silver, spot on my all black phone, that's going to be an issue. A wedding ring would spell absolute trouble for this phone.
 
Hmm... Looks like "Scuff Gate" hasn't been really nice to the phone.

I suspect he dropped it.. There's no way the black will wear in normal use. Apple is very experienced in anoziding aluminium.

Also look at this photo.. On the right side.. Looks like scratches from a drop or something??

Image

Well if it is dropped, it would make sense the metal underneath is revealed. While anodizing is tough, it's just a layer over aluminum. The reason why the unibodies look good over time even with scratches is because the raw aluminum is similar in colour to the anodized finish.

I would get the white if you are worried about it. I'm going to wait for more review to see what happens.
 
"scuff gate" is obviously a valid issue and legitimate concern because this thread has already reached 8+ pages and the phone isn't even out yet. It's enough of a concern to generate buzz & get people talking. I have already read many reports where Android users are enjoying their phones 'scuff-gate' free.
 
I just called the Apple store about exchanging the black for white. A blemish of this nature would put my device OCD in overdrive.
 
slashgear is the second. they mention that the chamfered edge despite using 'kid gloves' seems to scratch easily.

2 reviews? Mind if I ask where the second one is?

I saw the one with the picture, but they said it happened to their 2 units. Still could be a localized defect as they would be close to each other on the line.
 
And if the reviewers would have dropped the phone they would have said

"While attaining more durability due to the aluminum backing piece, the handset sent to us cracked after being dropped by one of our employees"

...this would have spurred a 20+ page thread about how fragile the new iphone is and bla bla bla...

I'm not sure why the fascination with over-analyzing naturally occurring events.

Something that gets used is going to show wear. Heck, you can scratch your car and add swirl marks to the paint while you wash it if you're not careful. You think you're taking care of your car and really you're adding micro-scratches that appear as "swirls" or "spiderweb" like marks.

Not to mention, I'm sure many of these reviewers are not nearly as careful with these devices as most of us will be. They are supposed to USE the thing, pass it around, let their coworker use it, bla bla bla... all while knowing that they will be sending it back to Apple (or wherever) when they're done with it. Would we really want a review from a place who did less than that? I wouldn't. I want to know how it holds up to their tests/handling. If they sit there with white gloves on (like some of us will with our own devices), is that really conducive to a *good* review?

In keeping with the automotive analogy, it's like when BMW (or GM, Honda, toyota, kia, whoever) sends a new car to Motor Trend or Car and driver for them to review. Do they drive the speed limit on the expressway taking corners slowly and applying brakes lightly? No. They push it. They take turns with it. They scrutinize it. Then they hand the keys back over to the manufacturer.

I think if you want a more concrete conclusion at this point in time (prior to getting our grubby mits on it ourselves) the real question is more of the legitimacy of the reviewer. How far did they push the phones that they had in their posession? Did they take them home? Let their kids play with them? Throw them in pockets with change, keys, pocket knives, etc? Drop them? Pass them around to all employees?

How were these things treated during the review process and how does that compare to the way you will treat your phone when you get it? That's the question/answer that will justify the hysteria.

----------

Tell that to the person who offers you $50 for your jacked up phone because you didn't take good care of it..

...yeah but if they all suffer from the same issue, it won't matter as much in the used market.

----------

slashgear is the second. they mention that the chamfered edge despite using 'kid gloves' seems to scratch easily.

This puts my last lenghty post more into perspective (for me). My point was that we are not sure exactly how these things were treated. The point still holds some validity as we don't know what their definition of "kid gloves" is. I'm sure most people on here would say that I treat my phone with "kid gloves" every day. To me, that's normal use. My wife says she's very careful with her phone and she would probably classify herself a step below "kid gloves" yet the battle scars on that thing speak otherwise.
 
Tell that to the person who offers you $50 for your jacked up phone because you didn't take good care of it..
I will and then I'll proceed to recoup the $199 I paid for the phone and then some.

I'm not about that case life. I won't put this thing into a straitjacket. I refuse. If it's going to scratch, so be it.

That doesn't mean l won't take darn good care of it.
 
And if the reviewers would have dropped the phone they would have said

"While attaining more durability due to the aluminum backing piece, the handset sent to us cracked after being dropped by one of our employees"

...this would have spurred a 20+ page thread about how fragile the new iphone is and bla bla bla...

I'm not sure why the fascination with over-analyzing naturally occurring events.

Something that gets used is going to show wear.
Heck, you can scratch your car and add swirl marks to the paint while you wash it if you're not careful. You think you're taking care of your car and really you're adding micro-scratches that appear as "swirls" or "spiderweb" like marks.

... SNIP

In my opinion, your point would be valid if they had the phone for 6 months. You shouldn't see any wear (especially like this) on a device thats been used for less than a week.
 
What did they say?

I told him that I bought black and should have gotten white. How does exchanging it work considering supply won't meet demand. He said they would not turn me away if I have been trying to return it and they don't have anything to exchange it with. So basically, i'll go in 5 days or so after the release when crowds are down and inquire.
 
Hey new iPhone always signals the start of class action season. Firms across the country are scrambling to yell First!
 
I never have and never will buy a phone because it is pretty, that is like buying tires because they are pretty. You do not wear the phone like jewelry, it will not stay on your wrist, on a necklace or as a lapel.

The cellular phone has become more common on a human being than a watch, it is even more prevalent than a wallet, jacket or umbrella. So why these devices are made to look like a "Fine Watch" is totally beyond me...most people I know who live even semi-active lives have dropped their phone, scratched their phone, put their phone in a pocket with keys, put keys or change in a pocket that contains a phone, etc....

So when I read things like "Take Care of my phone" or "Not a scratch" or "Will be offered $50 for your phone because you did not take care of it" it just baffles me....what kind of lives are you living then? Are you 9-5 in a cubicle, then straight to your car to sit in traffic and then straight home to the polishing cloth for your cellular jewelry? Kind of pathetic if you are and it is extremely symptomatic of much larger problems in society if that is the case.

The chrome surround on my iPhone4 is scratched from the bumper being on the case, dirt and debris getting trapped in between and that is the way it goes. It has also been dropped at least 1/2 a dozen times and both sides of the glass are fine, the phone still works great so as much as I would like to get a premium for selling it, I won't so I will end up keeping it like all my phones for that reason and security reasons, a small price to pay since I only upgrade every 2-3 models, the 6S would likely be my next phone.

I just don't understand what has happened to society regarding their phones. No one cared when a home phone got worn, nor when a regular cell phone got worn. But now we are all spending $100-$200 more for phones than we used to and we get served up these over-pretty phones that if you live a normal life, read, not a insulated one, you will somehow put wear on the device you always have with you and is not in any tethered to your hand and never will be....your phone.

I look forward to the day when Apple starts to design the iPhone around the idea that we take it everywhere and it is exposed to far more possible damage than anything we use out and about....except for tires...
 
In my opinion, your point would be valid if they had the phone for 6 months. You shouldn't see any wear (especially like this) on a device thats been used for less than a week.

You can take a brand new car off of a car lot, take it to a drag strip/road course and run it for 3 days straight then tear down the motor and it can look like it has 100,000 miles of wear on it.

The point is still that we don't know exactly how it has been treated in the last 4 days.

I could take my 4s and compare it to a friends 4s that was purchased within the same 3-day period and one could look 3 years older than the other simply based on how differently we treated them.

In fact, my dad has an iPhone 4 that he bought just before I got my 4s. He's on his second screen and the thing looks like it went to war. People would honestly assume he got his iphone 4 on launch day and I got my 4s last week but in reality they're not that much different in age.
 
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