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I sent 4 different orders through Apple's site via Safari (4 different lines). I even went so far as to change the shipping information in MyATT in order to get the correct shipping address on Apple's site for each phone. Hopefully this will be like the iPhone 4 launch and they'll arrive a day early!
 
For what it's worth, I was clicking refresh on my Safari browser over and over again for about 25 minutes - no luck. The Apple Store kept giving me the message that the store was down. And then I thought to Reset Safari... and I got right in and ordered my iPhone and got my confirmation email. Had no trouble with the Verizon step even. And I can go back in to the Apple Store still. So try Resetting Safari if you are on a Mac or try flushing your cache.

Also, just wanted to say I did see the option of having the phone mailed to me or pickup in the store. So you can preorder and pick up in the store. Folks have been saying otherwise.
 
With AppleCare+ you usually have to get it at the time you buy the phone. This happened last year at launch date and they did a workaround so that people could add it within 30 days.

If you read the "about AppleCare for iPhone" it says it must be included in the same order or else you have to go to the physical store and have the Genius Bar inspect your phone within 30 days. That sounds like a big hassle. I wonder why it wasn't more easily available though.
 
Anyone trying to open a new account being told they might have to pay a deposit? We've been trying to open an account in my significant other's name bc his work offers a killer discount, but we didn't have this issue we tried a couple days ago with a iPhone 4s. Is this a system failure? Should we try later on when it's less busy?
 
Finally made it into the Apple website store. Placed my order through the app but it is now showing up in my Apple account under the "My Orders". I thought it a little unusual that Apple didn't have any cases ready to go this time around. I would have thought at the least they would have had the bumpers available.
 
50 minute later, ATT.com site still down

They had weeks to prepare, and just like a clock, they miss one more time... Classic AT&T... Are these guys ever going to learn how to execute?

12:50am, still down. I Gave up, and ordered on apple.com
 
Got my wife's ordered through Apple no problem.

Can't seem to find how to Pre-Order via Verizon Business Account....anyone have any idea?
 
Both the app and the Apple site in Safari do not work for me.

I tried it in Chrome and it let me right in...

Odd. Safari still doesnt work for me either.

Good advice for Chrome. It lets me right in while both IE in Windows and Safari were throwing up error messages.
 
Has anyone's order changed to the "Processing" status on apple.com's account page? I NEED to change the shipping to my home address here and no my bro 600 miles away. Has anyone had success with this?
 
i finally got through to the apple store. been trying safari and firefox for about 6 minutes, it kept saying the store was down but finally was able to oder my iphone 5 32gb black AT&T. Got my conformation email saying order processing.
 
Ordered :)

Was able to order from Apple Store finally as it just came back up for me. Ordering was pretty smooth. Had to go to AT&T site and change my billing address so that the Apple Store would pick up the right shipping address when it checked my upgrade eligibility. Did that easily on AT&T site and I am good to go :)

Once store came back up here (I'm in DC area), ordering went through without a hitch. Already received my confirmation screen and my "your order is being processed" email from Apple. Yay! :cool:

Tried ordering through Apple App, but didn't see the AppleCare+ that I wanted and couldn't get it to move off my PO BOX. Thought I'd be able to change PO Box delivery on Apple Store site so I waited... turns out, I had to change it on my ATT account before even the online store would process.
 
How long does it take for me to be able to change my shipping address and will that affect the delivery date? Right now its 9/21 but I need to change the shipping address!
 
About 30 minutes into the launch and no issues ordering with the app on my iPad. Took less than a minute.
 
I was wondering if the box would be bigger considering the phone is taller and the earpods come with a case. Looks like it is:

2012-iphone5-select-box
 
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