iPhone 6 dead pixel!

Discussion in 'iPhone' started by XboxMySocks, Sep 28, 2014.

  1. XboxMySocks macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #1
    I feel like I am one of VERY few people to have this issue, but I have a dead pixel on my iPhone 6. Apple has already spoken to me about this & there is a replacement on the way. I'm just curious if anyone else has had this issue?

    [​IMG]
     
  2. Broric macrumors regular

    Joined:
    Oct 1, 2009
    #2
    I've found 3 (possibly 4, I can't tell if one is a single pixel or a double) :-(
     
  3. Unin macrumors newbie

    Joined:
    Sep 18, 2012
    #3
    Yes I also have a dead pixel, but I have a 6+. Apple is sending me a advanced replacement.
     
  4. jtpterp macrumors regular

    Joined:
    Sep 14, 2014
    #4
    I have a stuck pixel, not dead. I can only see it on a black screen (shines white)

    Was planning to head to the Apple Store this week. What did you all do to get a replacement?
     
  5. XboxMySocks thread starter macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #5
    Apple sent me out an express replacement. I suppose you could do this as well. I'm not sure.
     
  6. noteple macrumors 65816

    noteple

    Joined:
    Aug 30, 2011
    #6
    Happens
    Thankfully Apple has been replacing less than perfect screens
     
  7. XboxMySocks thread starter macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #7
    Yeah, I'm not mad about it or anything :)
     
  8. xealo macrumors 6502

    Joined:
    Sep 17, 2014
    #8
    Kinda sucks, but from what I've heard, Apple is good about replacement in regards to dead pixels. Its the same reason why I buy Dell Ultrasharp IPS displays because they have a zero dead pixel policy.
     
  9. -ryan macrumors member

    Joined:
    Sep 25, 2014
    #9
    just a question, not sure if maybe you'd know or if maybe you had already asked Apple this, but in the case that the replacement they send has defects also, would they again still be able to send out another or not?
     
  10. XboxMySocks thread starter macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #10
    Interesting question. I was told there has been a very small amount of customers reporting this issue, but Apple's previous (I say this because I'm not sure if it has changed, I'd imagine that is has) policy states that your answer is an unequivocal no.

    Again, this may have changed in the 4 years since that policy has been made. But I don't know.
     
  11. uncreativedan macrumors member

    Joined:
    Sep 11, 2014
    #11
    Getting my phone soon and am always worried about defects. Returned two Nexus 7s (2013) once and said forget it because of dozens of dead pixels (even the display model had them). My iPhone 5 has a yellow band at the top.

    If I'm on AT&T and got it through Next, is that something I would contact Apple or AT&T about?
     
  12. XboxMySocks thread starter macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #12
    Apple would be the least hassle free way, in my opinion. :)
     
  13. Dlanod macrumors 6502a

    Joined:
    Jul 11, 2008
    Location:
    UK
    #13
    All three iPhone 6's I had, had dead or stuck pixels. I gave up and picked up 6+. First one was fine in terms of screen but had scuffs around the home button. Second one is fine.
     
  14. mattbnr macrumors newbie

    Joined:
    Sep 17, 2014
    #14
    I love how 1 Dead pixel makes your phone just unusable. How hard did you have to look to find that one pixel out of how many are on that screen?
     
  15. Starflyer, Sep 28, 2014
    Last edited by a moderator: Oct 12, 2014

    Starflyer macrumors 6502a

    Starflyer

    Joined:
    Jan 22, 2003
    #15
    Moderator note: This is a post by user StarShot. Due to an error by MacRumors it is shown with the wrong username. Our apologies.

    Out of Warranty Replacements:
    iPad mini Retina: $249; iPad Air, 3 & 4: $299; iPad mini: $219; iPad 2: $249; iPhone 6+: $369; iPhone 6: $329; iPhone 5: $299; iPhone 4S: $199; iPhone 4: $169

    Have you actually had all of the able replacements?
     
  16. Rogo117 macrumors regular

    Joined:
    Sep 18, 2012
    #16
    Does it make it unusable? Certainly not. But now since he's noticed it, I'm sure it'll constantly stand out.
     
  17. Ahonen macrumors 6502

    Ahonen

    Joined:
    Aug 15, 2012
    #17
    Did you rope down the Hubble Telescope to find that? Good thing you circled it, I never would have seen it.
     
  18. deepan84 macrumors member

    Joined:
    Sep 7, 2014
    #18
    Some people just try too hard to find faults in a phone. I mean, come on, its just one dot. If you buy a car and you see dust in your odometer, you gonna change the car as well?
     
  19. Rogo117 macrumors regular

    Joined:
    Sep 18, 2012
    #19
    If you pay $30,000 for a brand new car, are you going to drive out the dealership with a dent on the side door? No, you're going to get it fixed.

    Same way, if you're paying upwards of $500 or more, you're going to want it without any anomalies.
     
  20. deviant macrumors 65816

    Joined:
    Oct 27, 2007
    #20
    Especially in the corner :D
     
  21. Starflyer, Sep 28, 2014
    Last edited by a moderator: Oct 12, 2014

    Starflyer macrumors 6502a

    Starflyer

    Joined:
    Jan 22, 2003
    #21
    Moderator note: This is a post by user StarShot. Due to an error by MacRumors it is shown with the wrong username. Our apologies.

    What the rest of us need is an App that finds dead pixels and better yet, circles them. The tag line on the OP is also very interesting in that it implies a lot of out-of-warrantee repairs on almost everything Apple makes. If that is true and it were me, I would have stopped buying Apple gear after 2 or 3 problems.
     
  22. imnjs macrumors member

    imnjs

    Joined:
    Sep 27, 2014
    Location:
    Dallas, TX
    #22

    Nexus 7 was just a problem child with defects. Remember the protruding screen issue it had? The memories...

    Anyways, glad you got your replacement on the way OP. Dead pixels would drive me crazy.
     
  23. Betamax954 macrumors newbie

    Joined:
    Sep 6, 2014
    Location:
    Minnesota
    #23
    I had a bad sound switch. Wouldn't click up or down. Moved, but didn't work like it was supposed too. I took it to the Apple Store at Mall of America and got a new phone.
     
  24. XboxMySocks thread starter macrumors 68020

    XboxMySocks

    Joined:
    Oct 25, 2009
    #24
    It doesn't. I was ambivalent toward it, but I asked Apple if it was worth mentioning & they sent a replacement immediately. I really didn't care either way...

    See the response above. I agreed to a replacement because they wanted my unit to diagnose what was wrong, as this is a rare issue.
     
  25. iRebound macrumors regular

    Joined:
    Jun 28, 2010
    Location:
    Chicago, IL
    #25
    I also had a dead pixel on my 6. Once I saw it, I couldn't take my eyes off it. Apple replaced it right away for me at the store.
     

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