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XboxMySocks

macrumors 68020
Original poster
Oct 25, 2009
2,216
173
I feel like I am one of VERY few people to have this issue, but I have a dead pixel on my iPhone 6. Apple has already spoken to me about this & there is a replacement on the way. I'm just curious if anyone else has had this issue?

I9GPsPs.jpg
 

Broric

macrumors regular
Oct 1, 2009
174
12
I feel like I am one of VERY few people to have this issue, but I have a dead pixel on my iPhone 6. Apple has already spoken to me about this & there is a replacement on the way. I'm just curious if anyone else has had this issue?

I9GPsPs.jpg

I've found 3 (possibly 4, I can't tell if one is a single pixel or a double) :-(
 

Unin

macrumors newbie
Sep 18, 2012
23
11
Yes I also have a dead pixel, but I have a 6+. Apple is sending me a advanced replacement.
 

jtpterp

macrumors regular
Sep 14, 2014
118
30
I have a stuck pixel, not dead. I can only see it on a black screen (shines white)

Was planning to head to the Apple Store this week. What did you all do to get a replacement?
 

XboxMySocks

macrumors 68020
Original poster
Oct 25, 2009
2,216
173
I have a stuck pixel, not dead. I can only see it on a black screen (shines white)

Was planning to head to the Apple Store this week. What did you all do to get a replacement?

Apple sent me out an express replacement. I suppose you could do this as well. I'm not sure.
 

noteple

macrumors 65816
Aug 30, 2011
1,438
384
Happens
Thankfully Apple has been replacing less than perfect screens
 

xealo

macrumors 6502
Sep 17, 2014
274
10
Kinda sucks, but from what I've heard, Apple is good about replacement in regards to dead pixels. Its the same reason why I buy Dell Ultrasharp IPS displays because they have a zero dead pixel policy.
 

-ryan

macrumors member
Sep 25, 2014
47
0
Apple sent me out an express replacement. I suppose you could do this as well. I'm not sure.

just a question, not sure if maybe you'd know or if maybe you had already asked Apple this, but in the case that the replacement they send has defects also, would they again still be able to send out another or not?
 

XboxMySocks

macrumors 68020
Original poster
Oct 25, 2009
2,216
173
just a question, not sure if maybe you'd know or if maybe you had already asked Apple this, but in the case that the replacement they send has defects also, would they again still be able to send out another or not?

Interesting question. I was told there has been a very small amount of customers reporting this issue, but Apple's previous (I say this because I'm not sure if it has changed, I'd imagine that is has) policy states that your answer is an unequivocal no.

Again, this may have changed in the 4 years since that policy has been made. But I don't know.
 

uncreativedan

macrumors member
Sep 11, 2014
34
2
Getting my phone soon and am always worried about defects. Returned two Nexus 7s (2013) once and said forget it because of dozens of dead pixels (even the display model had them). My iPhone 5 has a yellow band at the top.

If I'm on AT&T and got it through Next, is that something I would contact Apple or AT&T about?
 

XboxMySocks

macrumors 68020
Original poster
Oct 25, 2009
2,216
173
Getting my phone soon and am always worried about defects. Returned two Nexus 7s (2013) once and said forget it because of dozens of dead pixels (even the display model had them). My iPhone 5 has a yellow band at the top.

If I'm on AT&T and got it through Next, is that something I would contact Apple or AT&T about?

Apple would be the least hassle free way, in my opinion. :)
 

Dlanod

macrumors 6502a
Jul 11, 2008
984
89
UK
All three iPhone 6's I had, had dead or stuck pixels. I gave up and picked up 6+. First one was fine in terms of screen but had scuffs around the home button. Second one is fine.
 

mattbnr

macrumors newbie
Sep 17, 2014
20
0
I love how 1 Dead pixel makes your phone just unusable. How hard did you have to look to find that one pixel out of how many are on that screen?
 

Starflyer

macrumors 6502a
Jan 22, 2003
650
885
Moderator note: This is a post by user StarShot. Due to an error by MacRumors it is shown with the wrong username. Our apologies.

Out of Warranty Replacements:
iPad mini Retina: $249; iPad Air, 3 & 4: $299; iPad mini: $219; iPad 2: $249; iPhone 6+: $369; iPhone 6: $329; iPhone 5: $299; iPhone 4S: $199; iPhone 4: $169

Have you actually had all of the able replacements?
 
Last edited by a moderator:

Rogo117

macrumors regular
Sep 18, 2012
130
81
I love how 1 Dead pixel makes your phone just unusable. How hard did you have to look to find that one pixel out of how many are on that screen?

Does it make it unusable? Certainly not. But now since he's noticed it, I'm sure it'll constantly stand out.
 

deepan84

macrumors member
Sep 7, 2014
48
6
Some people just try too hard to find faults in a phone. I mean, come on, its just one dot. If you buy a car and you see dust in your odometer, you gonna change the car as well?
 

Rogo117

macrumors regular
Sep 18, 2012
130
81
Some people just try too hard to find faults in a phone. I mean, come on, its just one dot. If you buy a car and you see dust in your odometer, you gonna change the car as well?

If you pay $30,000 for a brand new car, are you going to drive out the dealership with a dent on the side door? No, you're going to get it fixed.

Same way, if you're paying upwards of $500 or more, you're going to want it without any anomalies.
 

Starflyer

macrumors 6502a
Jan 22, 2003
650
885
Moderator note: This is a post by user StarShot. Due to an error by MacRumors it is shown with the wrong username. Our apologies.

Did you rope down the Hubble Telescope to find that? Good thing you circled it, I never would have seen it.

What the rest of us need is an App that finds dead pixels and better yet, circles them. The tag line on the OP is also very interesting in that it implies a lot of out-of-warrantee repairs on almost everything Apple makes. If that is true and it were me, I would have stopped buying Apple gear after 2 or 3 problems.
 
Last edited by a moderator:

imnjs

macrumors member
Sep 27, 2014
78
1
Dallas, TX
Getting my phone soon and am always worried about defects. Returned two Nexus 7s (2013) once and said forget it because of dozens of dead pixels (even the display model had them). My iPhone 5 has a yellow band at the top.



If I'm on AT&T and got it through Next, is that something I would contact Apple or AT&T about?


Nexus 7 was just a problem child with defects. Remember the protruding screen issue it had? The memories...

Anyways, glad you got your replacement on the way OP. Dead pixels would drive me crazy.
 

Betamax954

macrumors newbie
Sep 6, 2014
7
0
Minnesota
I had a bad sound switch. Wouldn't click up or down. Moved, but didn't work like it was supposed too. I took it to the Apple Store at Mall of America and got a new phone.
 

XboxMySocks

macrumors 68020
Original poster
Oct 25, 2009
2,216
173
I love how 1 Dead pixel makes your phone just unusable. How hard did you have to look to find that one pixel out of how many are on that screen?

It doesn't. I was ambivalent toward it, but I asked Apple if it was worth mentioning & they sent a replacement immediately. I really didn't care either way...

Some people just try too hard to find faults in a phone. I mean, come on, its just one dot. If you buy a car and you see dust in your odometer, you gonna change the car as well?

See the response above. I agreed to a replacement because they wanted my unit to diagnose what was wrong, as this is a rare issue.
 

iRebound

macrumors regular
Jun 28, 2010
136
8
Chicago, IL
I also had a dead pixel on my 6. Once I saw it, I couldn't take my eyes off it. Apple replaced it right away for me at the store.
 
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