I feel like I am one of VERY few people to have this issue, but I have a dead pixel on my iPhone 6. Apple has already spoken to me about this & there is a replacement on the way. I'm just curious if anyone else has had this issue?
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iPhone 6 dead pixel!
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I feel like I am one of VERY few people to have this issue, but I have a dead pixel on my iPhone 6. Apple has already spoken to me about this & there is a replacement on the way. I'm just curious if anyone else has had this issue?
I've found 3 (possibly 4, I can't tell if one is a single pixel or a double) :-(
Apple sent me out an express replacement. I suppose you could do this as well. I'm not sure.
just a question, not sure if maybe you'd know or if maybe you had already asked Apple this, but in the case that the replacement they send has defects also, would they again still be able to send out another or not?
Interesting question. I was told there has been a very small amount of customers reporting this issue, but Apple's previous (I say this because I'm not sure if it has changed, I'd imagine that is has) policy states that your answer is an unequivocal no.
Again, this may have changed in the 4 years since that policy has been made. But I don't know.
Getting my phone soon and am always worried about defects. Returned two Nexus 7s (2013) once and said forget it because of dozens of dead pixels (even the display model had them). My iPhone 5 has a yellow band at the top.
If I'm on AT&T and got it through Next, is that something I would contact Apple or AT&T about?
If I'm on AT&T and got it through Next, is that something I would contact Apple or AT&T about?
Moderator note: This is a post by user StarShot. Due to an error by MacRumors it is shown with the wrong username. Our apologies.
Out of Warranty Replacements:
iPad mini Retina: $249; iPad Air, 3 & 4: $299; iPad mini: $219; iPad 2: $249; iPhone 6+: $369; iPhone 6: $329; iPhone 5: $299; iPhone 4S: $199; iPhone 4: $169
Have you actually had all of the able replacements?
Out of Warranty Replacements:
iPad mini Retina: $249; iPad Air, 3 & 4: $299; iPad mini: $219; iPad 2: $249; iPhone 6+: $369; iPhone 6: $329; iPhone 5: $299; iPhone 4S: $199; iPhone 4: $169
Have you actually had all of the able replacements?
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Does it make it unusable? Certainly not. But now since he's noticed it, I'm sure it'll constantly stand out.
Did you rope down the Hubble Telescope to find that? Good thing you circled it, I never would have seen it.
If you pay $30,000 for a brand new car, are you going to drive out the dealership with a dent on the side door? No, you're going to get it fixed.
Same way, if you're paying upwards of $500 or more, you're going to want it without any anomalies.
Moderator note: This is a post by user StarShot. Due to an error by MacRumors it is shown with the wrong username. Our apologies.
What the rest of us need is an App that finds dead pixels and better yet, circles them. The tag line on the OP is also very interesting in that it implies a lot of out-of-warrantee repairs on almost everything Apple makes. If that is true and it were me, I would have stopped buying Apple gear after 2 or 3 problems.
What the rest of us need is an App that finds dead pixels and better yet, circles them. The tag line on the OP is also very interesting in that it implies a lot of out-of-warrantee repairs on almost everything Apple makes. If that is true and it were me, I would have stopped buying Apple gear after 2 or 3 problems.
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Nexus 7 was just a problem child with defects. Remember the protruding screen issue it had? The memories...
Anyways, glad you got your replacement on the way OP. Dead pixels would drive me crazy.
I had a bad sound switch. Wouldn't click up or down. Moved, but didn't work like it was supposed too. I took it to the Apple Store at Mall of America and got a new phone.
It doesn't. I was ambivalent toward it, but I asked Apple if it was worth mentioning & they sent a replacement immediately. I really didn't care either way...
See the response above. I agreed to a replacement because they wanted my unit to diagnose what was wrong, as this is a rare issue.
I also had a dead pixel on my 6. Once I saw it, I couldn't take my eyes off it. Apple replaced it right away for me at the store.