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iPhone 6S (+other iOS devices) not waking up *confirmed*

Have you encountered this issue yet?

  • Yes

    Votes: 695 56.6%

  • No

    Votes: 533 43.4%
  • Total voters
    1,228
terraphantm said:
Hasn't happened to me once on my Samsung 6s plus. I restored from an iCloud backup (which I've been stringing along in some form another since the 3gs days)
Click to expand...

Did your backup come from a device running iOS 9? If so which version, 9.01/02 etc.
My iCloud backup came from 9.01 and I'm wondering if it came from just that version (I'm having this issue)
I received a iPhone 6s setup as a new phone backed up after 5 days and restored onto another iPhone 6s as returned the first.

I've just restored my iPhone using iTunes and NOT restored my iCloud data and setup as a new phone (annoying) but going to see if I have the issue again.
 
jhill-evans said:
Did your backup come from a device running iOS 9? If so which version, 9.01/02 etc.
My iCloud backup came from 9.01 and I'm wondering if it came from just that version (I'm having this issue)
I received a iPhone 6s setup as a new phone backed up after 5 days and restored onto another iPhone 6s as returned the first.

I've just restored my iPhone using iTunes and NOT restored my iCloud data and setup as a new phone (annoying) but going to see if I have the issue again.
Click to expand...

Mine was restored from a iPhone 5 backup created under 9.0.1 (as per the previous poster some contents date all the way back to my iPhone 3G.).

No problems at all here. But then I do have the Samsung chip...
 
Dented said:
Mine was restored from a iPhone 5 backup created under 9.0.1 (as per the previous poster some contents date all the way back to my iPhone 3G.).

No problems at all here. But then I do have the Samsung chip...
Click to expand...

In fact my iCloud backup would have been iOS 9.02

I have the Samsung chip as well. I went 4 days with no issues then after the first one I've had to once or twice a day.

Annoying. Will update if I have any issues now I've setup as new.
 
jhill-evans said:
Did your backup come from a device running iOS 9? If so which version, 9.01/02 etc.
My iCloud backup came from 9.01 and I'm wondering if it came from just that version (I'm having this issue)
I received a iPhone 6s setup as a new phone backed up after 5 days and restored onto another iPhone 6s as returned the first.

I've just restored my iPhone using iTunes and NOT restored my iCloud data and setup as a new phone (annoying) but going to see if I have the issue again.
Click to expand...
My backup came from iOS 8.4 (and jailbroken for whatever it's worth)
 
Been on PB4 for 72 hours, seems to have resolved the issue for me. Now I hope I haven't spoken too soon!
 
Replacing your phone is a waste of time and resources. I can almost guarantee you that this is a software issue and not hardware in any way. This isn't the first time this has occurred with a new iphone model and new OS. Worrying about your chip is pissing into the wind.
 
I would suggest for those experiencing this issue turn on automatically send diagnostic data to Apple.
 
I have to admit that this thread is worrisome. I'm about to go buy a 6s and hope that this issue isn't what awaits me.
 
Broadus said:
I have to admit that this thread is worrisome. I'm about to go buy a 6s and hope that this issue isn't what awaits me.
Click to expand...

The same problem has been reported on 6 (non s) phones and possibly earlier as well, it's an iOS 9 problem and it doesn't affect most people.
 
Yep I've experienced this twice over the past 2 weeks. Any fixes that don't involve wiping my phone and starting again?
 
MickAv8r said:
Replacing your phone is a waste of time and resources. I can almost guarantee you that this is a software issue and not hardware in any way. This isn't the first time this has occurred with a new iphone model and new OS. Worrying about your chip is pissing into the wind.
Click to expand...

To emphasize, we've found no correlation with hardware. For all newcomers, please read the original post.
 
Can we have some global answers please from everybody affected on this forum at least?

  • iPhone Model Spec
  • Chipset Version
  • Current version of iOS
  • Version of iOS crashing
I can't add a poll on this but can someone?

Having spoke to Apple again this morning they offered me a new iPhone. I went to my local Apple store this afternoon and was offered a brand new sealed replacement. I'm happy to keep my iPhone especially if its a software issue that will be fixed. In the store they said nobody else had reported this yet ;) Apple telephone support said they were aware of some problems but didn't elaborate.

Can anybody else post their crash logs from Xcode so we can compare them, heres mine:-

Incident Identifier: 6716825B-C860-4383-838A-F1D1C6F753A5
CrashReporter Key: dd87c624c5589e449e54afb4ee2084d9f26ab7bf
Date: 2015-10-09 06:29:39 +0100
Reset count: 0
Boot failure count: 1
Boot faults: btn_rst
Boot stage: 255
Boot app: 2681261667
 
StefanWolves said:
Yep I've experienced this twice over the past 2 weeks. Any fixes that don't involve wiping my phone and starting again?
Click to expand...
Wait it out for iOS 9.1 or they may fix it in iOS 9.0.3 or if you have the appetite for adventure sign up for the iOS 9 Public Beta, as the latest beta release seems to have resolved this problem.
 
FYI -- hey the newest version of Geekbench shows the CPU chip type now -- it shows up after the report is generated.
 
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I know it was mentioned back somewhere but for those not reading the whole thread, the System Status app also gives the CPU ID (the free version doesn't, unfortunately). Used it for years for detailed info on what my phone is doing.
 
terraphantm said:
My backup came from iOS 8.4 (and jailbroken for whatever it's worth)
Click to expand...
Mine too.

So do you think that all those tweaks that I installed with my iPhone 6 jail broken device has been copied to my iPhone 6s Plus when I did the restore?

Should I have set my phone as a new device instead?
 
MCube74 said:
Mine too.

So do you think that all those tweaks that I installed with my iPhone 6 jail broken device has been copied to my iPhone 6s Plus when I did the restore?

Should I have set my phone as a new device instead?
Click to expand...
Probably some of the folders were copied, but most of the tweaks won't be there.
 
I opted for the restore from my old iPhone 3gs while setting up.. Now after the setup the phone refuses to go to the home page.. Its stuck in a white appearance with the slider saying "Slide to upgrade".. but it refuses to act when I slide through it.. Annoying..

I tried restarting several times but it gets stuck at the same place..

Can anyone help me on the above issue??
 
nsxrox said:
Been running 9.0.2 on 128GB 6s Plus Rose Gold. Phone was shutting down 5-7 times per day. Closed all apps and ran only one app at a time for one day and no shutdowns.

Called Apple support and they said to bring it into the Genius Bar. Genius Bar looked at it today and started to do an iCloud backup. Luckily it shutdown in the middle of the backup. They immediately replaced the phone with a warranty phone. They also said that they think it's an iOS issue, but replaced the phone anyway.

I'll check the chipset and report back.
Click to expand...

Confirmed that old phone was running Samsung chip. New phone running TMSC. No shutdowns in 2 days since we got the replacement. Just another data point.
 
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