I've got a 64gb 6S and since launch day it has shut down twice. I live 5 hours away from an Apple Store but I will be near one this weekend. I've set up an appointment to get it looked at. Do you think they will have stock to exchange/replace? Also, I've considered swapping to the 6S Plus, would this be a option since I'm within the 14 day window? Is there any way to check available stock at the store I'll be visiting beforehand? I'm also concerned the replacement device my have a factory defect, this one is flawless. Is it worth exchanging? Thoughts/ideas?Happened to my iPhone last night. I was browsing the home screen when it rebooted itself.
iPhone 6S 64GB. iOS 9.0.2.
I've got a 64gb 6S and since launch day it has shut down twice. I live 5 hours away from an Apple Store but I will be near one this weekend. I've set up an appointment to get it looked at. Do you think they will have stock to exchange/replace? Also, I've considered swapping to the 6S Plus, would this be a option since I'm within the 14 day window? Is there any way to check available stock at the store I'll be visiting beforehand? I'm also concerned the replacement device my have a factory defect, this one is flawless. Is it worth exchanging? Thoughts/ideas?
Thanks for the reply, running the latest Beta 3.What OS are you running? Whatever the problem is, it's very likely to be a software issue. I would wait on it a bit. I am sending this to Apple's engineering team.
Don't swap at Genius bar. This is a software issue. It is happening to a wide range of phones since iOS 9. If you do want the 6 Plus and are in your 14 day window, that you can do, but have the original box and all accessories with you.I've got a 64gb 6S and since launch day it has shut down twice. I live 5 hours away from an Apple Store but I will be near one this weekend. I've set up an appointment to get it looked at. Do you think they will have stock to exchange/replace? Also, I've considered swapping to the 6S Plus, would this be a option since I'm within the 14 day window? Is there any way to check available stock at the store I'll be visiting beforehand? I'm also concerned the replacement device my have a factory defect, this one is flawless. Is it worth exchanging? Thoughts/ideas?