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I still have a weird feeling they're connected - I have tried every conceivable way to pull up my order (w/shipping estimate of Oct 14-21) and it comes up just fine. Others with more favorable shipping dates can't get their orders to come up. Hmm.

My rose gold 7 has a delivery date of 9/16 and I can see my status using the order number just fine. Doesn't make sense that only 7 pluses with better delivery dates would be the only ones crashing the system.
 
I hope the outage doesn't affect our shipments! I hate this waiting game... it's driving me nuts.... I'm becoming obsessed, checking my order status every 5 minutes. Lol
 
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I've been getting the same errors as everyone else, but succeeded in using the ATT order tracker by going directly to it (not logging in through my account), and using the order number from my original confirmation email. (See Wireless order status website.)

Note that I ordered a matte black iPhone 7 with 128gb storage on Sunday afternoon, and still have a shipping date as early as 9/16.

upload_2016-9-13_10-6-14.png
 
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I've been getting the same errors as everyone else, but succeeded in using the ATT order tracker by going directly to it (not logging in through my account), and using the order number from my original confirmation email. (See Wireless order status website.)

Note that I ordered a matte black iPhone 7 with 128gb storage on Sunday afternoon, and still have a shipping date as early as 9/16.

View attachment 651001


link doesn't work for me 128 gb black 7 plus
 
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And what is stopping at&t from telling you that there is a minor scuff on the back of your iPhone and they will only offer you $350 for your trade-in? What will you do the ?
 
I'm gonna go ahead and say that everyone who preordered that weekend of the 9th is going to get their phone on launch day. I ordered mine at 1:53 AM CT, 128 GB 7 Plus Matte Black. And I got a 9/23-9/30 shipping date.
 
just checked mine to see if there had been any updates, still reads the same.

Order Date: 9/9/2016 @ 8:49:12 am
Order Status: Preparing to ship
Item: Iphone 7+ 128 G matte black
Item Status: Processing
Tracking Number: Pending Shipping
Shipping Date: 9/23-9/30

Like an earlier post said, the next few days will give us a better idea of how accurate these dates are. Fingers crossed these were automatically set as a "worst case scenario" date but honestly if I have to wait another week or two I wont lose my mind. Would still like it on launch day though :)
 
I had the charge pending since I pre-ordered, checked this morning and it's gone. Hopefully that's a positive sign for something!
 
I had the charge pending since I pre-ordered, checked this morning and it's gone. Hopefully that's a positive sign for something!
Yup mine went this morning too although I don't think it's indicative of anything. Its hasn't been in past years at least.
 
backorder.jpg

Is this not the most confusing thing ever? Chatted with a CSR who told me they saw nothing to do with a back order w my purchase. I ordered a 256gb black 7.
 
just checked mine to see if there had been any updates, still reads the same.

Order Date: 9/9/2016 @ 8:49:12 am
Order Status: Preparing to ship
Item: Iphone 7+ 128 G matte black
Item Status: Processing
Tracking Number: Pending Shipping
Shipping Date: 9/23-9/30

Like an earlier post said, the next few days will give us a better idea of how accurate these dates are. Fingers crossed these were automatically set as a "worst case scenario" date but honestly if I have to wait another week or two I wont lose my mind. Would still like it on launch day though :)
I don't think anyone with a 7+ 128GB matte black has a September 16th delivery date so there have to be a few that are moved up if not all with the shipping estimate that you have.
 
I don't think anyone with a 7+ 128GB matte black has a September 16th delivery date so there have to be a few that are moved up if not all with the shipping estimate that you have.

that's what im figuring as well. No way ALL matte black 7+ have a legitimate release of 9/23-9/30. Im assuming this is ATT's way of saying "hey we didn't promise you launch day, but if you get it than just remember your old pals at ATT hooked you up"
 
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just checked mine to see if there had been any updates, still reads the same.

Order Date: 9/9/2016 @ 8:49:12 am
Order Status: Preparing to ship
Item: Iphone 7+ 128 G matte black
Item Status: Processing
Tracking Number: Pending Shipping
Shipping Date: 9/23-9/30

Like an earlier post said, the next few days will give us a better idea of how accurate these dates are. Fingers crossed these were automatically set as a "worst case scenario" date but honestly if I have to wait another week or two I wont lose my mind. Would still like it on launch day though :)
I ordered the iPhone 7 plus jet black 128gb. It's says preparing to ship, but my estimated ship dates are still October 14-21st!!! Errrg.
 
just checked mine to see if there had been any updates, still reads the same.

Order Date: 9/9/2016 @ 8:49:12 am
Order Status: Preparing to ship
Item: Iphone 7+ 128 G matte black
Item Status: Processing
Tracking Number: Pending Shipping
Shipping Date: 9/23-9/30

Like an earlier post said, the next few days will give us a better idea of how accurate these dates are. Fingers crossed these were automatically set as a "worst case scenario" date but honestly if I have to wait another week or two I wont lose my mind. Would still like it on launch day though :)

I hear you lol
 
I ordered the iPhone 7 plus jet black 128gb. It's says preparing to ship, but my estimated ship dates are still October 14-21st!!! Errrg.

what time did you order? From what I hear all the JB's are out and on back order. This could be the case for your order.
 
View attachment 651019
Is this not the most confusing thing ever? Chatted with a CSR who told me they saw nothing to do with a back order w my purchase. I ordered a 256gb black 7.

Same issue w/me, same phone.

When I checked my order via text message it says it's on back order, but both my online order status page AND a CSR told me that it'd be delivered 9/16. Weird.
 
I have the same exact thing with one of my iPhone 7 orders. Did you order through premier?
I think so? It was through my rather large company's account. You?
[doublepost=1473778493][/doublepost]
Same issue w/me, same phone.

When I checked my order via text message it says it's on back order, but both my online order status page AND a CSR told me that it'd be delivered 9/16. Weird.
Glad I'm not the only one! Bizzare. I'm just gonna trust in the deliver by date :D heh

I did notice in the poll's on this site that the NON plus 256gb option only had like a 3% "I ordered this combo" count. hrmmm
 
My hope is that this comes sooner, but I'm not holding my breath. Does anyone know what method of delivery AT&T uses for pre-ordered iPhones?

Thanks!
 

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I think so? It was through my rather large company's account. You?
[doublepost=1473778493][/doublepost]
Glad I'm not the only one! Bizzare. I'm just gonna trust in the deliver by date :D heh
My hope is that this comes sooner, but I'm not holding my breath. Does anyone know what method of delivery AT&T uses for pre-ordered iPhones?

Thanks!
Mine have always been fedex.
 
Yup mine went this morning too although I don't think it's indicative of anything. Its hasn't been in past years at least.

Sorry to burst any bubbles, but when your preorder is placed a charge appears, it goes away and then it comes back again when the phone is shipped. I preordered phones in 2010 and 2014 and those have been the scenarios for each.
 
I've always ordered my new iPhone directly from the Apple site. This time, I went the AT&T route. Even if my phone does come Sept. 23-30, I'm still pretty happy. When typically do they send out the notice that your order has shipped?
 
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