iPhone 7/7+ issue reporting

Discussion in 'iPhone' started by Mark.Shea87, Sep 17, 2016.

  1. Mark.Shea87 macrumors newbie

    Mark.Shea87

    Joined:
    Sep 12, 2016
    #1
    I've already noticed a potential issue with my iPhone 7 plus. There is an audible clicking sound when I press on the screen with force (not the 3d touch vibration) even when I turn the phone off. Its especially noticeable on the left side of the phone. Almost sounds like the screen isn't fully secure. Anyone else having a similar issue?
     
  2. Alexrat1996 Suspended

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
  3. jtwlbz macrumors 6502a

    Joined:
    Dec 23, 2014
    #3
    I see more more posts about this issue. Mine does and i dont like this. My 6s plus is rock solid.
     
  4. brianjsw01 macrumors member

    Joined:
    Nov 16, 2015
    #4
    Yah this is not normal but it's also a very common manufacturing fault. I had this on multiple iPhones in the past. Apple is always good about replacing the phone for this issue no questions asked.
     
  5. James.K.Polk macrumors 6502a

    Joined:
    Aug 31, 2015
    #5
    Went to the Apple Store, noticed this issue on more than half (6/10) iPhone 7/+s. I'd be very wary if buying now!
     
  6. jtwlbz macrumors 6502a

    Joined:
    Dec 23, 2014
    #6
    Good to hear that there are ones dont creak. I am heading the store tomorrow for exchange
     
  7. Mark.Shea87 thread starter macrumors newbie

    Mark.Shea87

    Joined:
    Sep 12, 2016
    #7
    Yeah I'll be mailing my 7 plus in for a replacement once my iPhone 6 gets back from being repaired by Apple (swollen battery, still covered by Applecare) - that way I have my 6 to use while I wait for my replacement 7 plus (closest Apple store is almost 3 hours away) I'm just hoping my replacement 7 plus doesn't have the screen click/yellow screen issue I've been noticing. Also, out of the box there was a tiny scuff above the lightning port. Early adoption issues in full force.
    --- Post Merged, Sep 18, 2016 ---
    That's not good. Creekgate incoming. My replacement better not have the issue.
     
  8. coleblk macrumors regular

    Joined:
    Nov 26, 2013
  9. t1m1t macrumors regular

    Joined:
    Oct 21, 2011
    #9
    Yes! I thought was alone haha. Mine is doing the same exact thing... all stores within a 50 mile radius of me are out of stock as well
     
  10. GusHerb macrumors member

    Joined:
    Jun 25, 2013
    Location:
    Chicago / Northwest, IN
    #10
    How funny, the 6 has this issue real bad and they fixed it on the 6S and now it's back for the 7. The screen clicking drives me insane.
     
  11. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #11
    How hard are you guys pressing to get it to click?
     
  12. t1m1t macrumors regular

    Joined:
    Oct 21, 2011
    #12
    Not hard at all... I'm barely tapping it. It's louder when I lightly press the top left and bottom right corners of the screen at the same time when holding the phone with two hands(using thumbs to press)
     
  13. edlex macrumors 68000

    edlex

    Joined:
    Apr 14, 2010
    Location:
    Miami
    #13
    Yeah that's not good. I'd take it in to a genius.
     
  14. Cergman macrumors 6502a

    Cergman

    Joined:
    Jan 1, 2013
    Location:
    my tesla
    #14
    When running my finger across the bottom left corner of the phone, I can very distinctly feel the screen is not flush with the body like it is on my 6s+. Along with the audible clicking, this concerns me when it comes to water resistance.
     
  15. mustu macrumors 6502

    Joined:
    Nov 5, 2011
    #15
    oh guys my screen does not click but for there is a click when i try to with a mild twist....
    --- Post Merged, Sep 20, 2016 ---
    but honestly i am going to live with it. I also have a super tiny micro speck of dust in the screen that i don't think was there.... but i am going to live with that as well as i can barley notice it. My screen is superb else.... colours and temperature fantastic.... no dust in camera so that is all good :)
     
  16. t1m1t macrumors regular

    Joined:
    Oct 21, 2011
    #16
    I made an appointment with the Genius Bar to see if there's anything going on in the inside of the phone. The apple employee checked out the sound and said he could hear it. As soon as he heard it he signed up to meet with a technician. Hopefully it gets fixed
     
  17. mydogeatsbeats macrumors member

    Joined:
    Sep 16, 2016
    #17
    I also have this problem ! (7 plus) anyone tried to fix this with the screws on the bottom? Would it lose its warranty?
     
  18. t1m1t macrumors regular

    Joined:
    Oct 21, 2011
    #18
    I don't think loosening the screw would void warranty, but I'm pretty sure opening up the phone will.
     
  19. Cergman macrumors 6502a

    Cergman

    Joined:
    Jan 1, 2013
    Location:
    my tesla
    #19
    Not only would opening the phone void your warranty, but it would also destroy the water resistance of the phone. Why not exchange it or have Apple take a look?
     
  20. Stevendiep macrumors member

    Stevendiep

    Joined:
    Oct 10, 2015
    #20
    My phone also has the clicking sounds

    Check out the video below guys, it is going viral now :))
     

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