I've been monitoring this thread for a while now, but I've had such a horrible experience with Sprint this launch I feel the need to finally go on a rant about it.
Having been a Sprint customer for many years, I knew better than to trust they could handle this launch and that is why I intended on upgrading and purchasing through Apple. Apple's website went live in a relatively timely manner and I made it to the checkout page for a 128 gig JB+ by 12:08 PST when the estimated ship date was 1-2 weeks. Too bad Sprint's servers weren't even capable of verifying upgrade eligibility for Apple's website, so I was given a "reservation number" and told I could complete the purchase later, once Apple could verify eligibility status.
I did a quick google search of previous years and this reservation number thing, and I quickly learned that this system was a disaster in the past and I decided to try to order directly from Sprint if their website went live. When Sprint's website finally came online, I eventually made it to checkout where I kept being told my credit card was declined. I checked and double checked my credit card and put it in repeatedly and kept getting declined. Another google search and I learned that Sprint's website wasn't sophisticated enough to ask for a billing address for online purchases and automatically input the billing address on the account, which is different than my billing address for the credit card I was using. Not only did this idiocy delay my order by about 20 minutes, and likely bumped me back thousands of people, it turned out that despite saying my charges were declining and not letting me complete the order, Sprint had charged my card for each one of those "declined" transactions.
Finally got my confirmation email at 1:53 am PST and am now left waiting indefinitely like the rest of you while people who made their orders through Apple and had shipping dates long after mine have already received their phones.
5 minutes later I got an email from my credit card provider alerting me of a dozen charges from sprint.com for the $400+, tying up almost $5,000 in credit while the charges were pending. This brought me to my credit limit on the card I use for my autopay on many bills, so I got notifications all week about my bill payments declining because of Sprint's phantom charges. After 48 hours, the only one of the charges posted and the rest were no longer in my pending, but Sprint's system was so ****ed up they did not remove their hold on my money until 2 days ago, 10 days after the initial order.
Needless to say, this is the last time I will be upgrading with Sprint.