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Just emailed Marci, so we'll see.

Meanwhile, my new case annnnd screen protector, for my new dust-resistant phone???

.. are both collecting dust :confused:

Update: A member of Marci's team is researching my order and will get back to me. I wanted to reply, "dont bother, unless she is getting back to me with a tracking # for a device that is arriving today." If they reply with "by the 30th".... I'll be forced to only reply with my new profile pic.
 
My next question: How long did it take UPS to update their site so I can track my package there? Anyone who got deliveries recently remember?
It was about 4 hours between my e-mail and UPS updating.
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I don't mean to be a bitch, but I was told by executive escalations (someone that Marci had call me) tell me my phones were shipping the 16th & everytime an executive esc calls me it's just to reiterate what's on my order (9/30) . I told her my 11 month old has cancer and even sent in documents proving it and that I wanted to take pictures on my newer phone at her birthday party. She said don't worry , your phone is shipping tomorrow (this was on the 15th) & still nothing. I'm just really upset and spending as much time with her as I can.but for someone from executive escalation to lie to me is crazy
I'm very sorry to hear about your daughter! I think I would send that to the CEO of Sprint. marcelo.claure@sprint.com
 
So I contacted UPS and they told me the package has been processed for a return and it is no longer being shipped to me.

I am seriously about to call my sprint store and scream my head off. How can they **** something as simple as a delivery up.
 
I wish I can track ups trucks lol. My estimated time for arrival is "by end of the day" lol. I have errands to run but I don't want to leave and not be here for my package
I have a code for ups Mychoice that gives you the $40 upgrade for $3 for the first 3 months. That way you can tell ups what two hour window works best for you. Code: BTH5ZYHD3
 
got shipping update 2hours ago

order# 80364xx (2 Black 7+) and then ups update showed now as out for delivery!

been having the same anxiety, but looks like supply is moving
 
Just got my tracking number! Will be here tomorrow!!!!
 

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I'm not even sure they would help me as the shipment is being delivered to the Sprint Store...wouldn't they have to fix this issue?

Also my 7+ MB 32gb was ordered in store around 1pm on 9/9

I had an in-store preorder as well.
Was able to call order support department @ 866 789 8292 yesterday and get order and tracking numbers....
 
I have a code for ups Mychoice that gives you the $40 upgrade for $3 for the first 3 months. That way you can tell ups what two hour window works best for you. Code: BTH5ZYHD3

$2 for 2-Month UPS My Choice Membership Code - BU7305499
 
7P MB 32G ordered 9/9 at Noon PST. 803594xxxx. Tracking received this morning at 7:30a PST via Sprint, UPS My Choice sent confirmation an hour later that package would be delivered tomorrow.

New activation FYI. Jumping over from T-Mobile.
 
Well i got them out of the packages and set them up .. everything seems to be working .. hopefully you all get your phones soon .. I received them today and my order went through on 9/9 @ 4:29am est ..
 

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Just spoke with customer service. The woman I spoke with said rose gold 32g 7+ should be shipping in 2-3 days.
 
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