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I called them and asked about it. From what I was told, the email is basically to keep people calm. He said "We have an automated mailing system that once a week sends out to our custom to remind them that their order has been received, so they know their order isn't forgotten or lost." I sat there like ARE YOU KIDDING ME?!?

What a crock!!
 
I just called Sprint to cancel my 7 + 256 JB and reset my upgrade. Yes, I ordered on the 15th and most of you ordered way before me. But that was why I decided to cancel. It is ridiculous anyone of you that have ordered on the 9th still do not have your phone and it's all on Sprint, not Apple. I also cancelled because I saw the JB in person and to me, the smudges and the easy scratches are not worth it. I shall either go to an Apple store or switch to Verizon. Good luck to you all.
 
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What date and time did you order? What's your order number?
[doublepost=1475000864][/doublepost]I ordered the JB+ 128 GB on 9/9 at 6:12 am est. Still no tracking and I'm starting to lose hope. My order number is oy-shso-80347XXXX , has anyone close
Just delivered
Patience is worth it, I swear!
128gb 7+ JB
Preordered first night, ETA was 10/7
I got my tracking number yesterday, received it today.

What was your order number? I've been patiently waiting, and crying myself to sleep..... j/k 80349xxxx here.
 
IMG_0050.jpg
Got my 7 plus 128 jet black finally!!!

The portrait mode is awesome!!
 
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Hi all... in case this helps anyone my 128 7+ RG ordered 9/10 via Internet shipped. Got the 'worth the wait' email yesterday and tracking tonight order 8038xxxxx....whew....
 
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Chated with sprint and they said that the iPhone 7 is in huge demand blah blah blah that they're a service provider not a manufacturer..duh. he also said it depends completely on the inventory available for them. Also the delivery is subject to change. It may get sooner or may get further delayed. Well that is the most information I ever gotten out of like 100 rep I talked to!
 
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Woot woot. Jet Black 128 ordered 9/9 around 1:00 PM EST has shipped. Order number: or-trtm-80358xxxx

Wow.... Wtf i ordered same phone at 10am order # 803556xxx i hope I get tracking by the end of the week or by next this just got me mad....
 
K, I have a question. How does the plan tracker work? I know they are carrying iPhones but like what happens after they land? Don't they have to be distributed to stores/carriers? Don't they have to reach sprints warehouse? Isn't that additional travel time?
 
I ordered a Jet Black + in store on 9/9 around 3pm EST order number or-pdpm-80364XXXX. They originally told me it would ship by 10/7, but I called order support today and now they told me it would ship by 10/21. It seems like many orders are coming in before the expected date so I just hope I fall in that category as well. I really wanted to cancel and get a Matte Black instead, but I figured the Jet Black is worth the wait at this point.
 
I have been monitoring this thread for a few days now and have noticed some people receiving their order or order confirmations. Here is my situation for you guys to take into account and get a better idea of when your order will arrive.
I'm in Los Angeles, CA
Placed a pre order in Sprint store on 9/9 around 10AM PST
iPhone 7 128GB Jet Black
I didn't receive any form of confirmation until TODAY at 12pm PST, I received the "it'll be worth the wait" email with a order number that I did not receive at the time of my in store pre order, so this number was new for me and I felt like we were getting somewhere
8 hours later today I received an email "YOUR ORDER IS ON ITS WAY!" UPS tracking number inside, in addition to where it is being shipped to (my local store address) VIA UPS NEXT DAY AIR
This was a great relief. I thought since I preordered in store I would be in the dark til it arrived and they randomly would give me a call. Luckily this was not the case and I even have my own tracking number to see when it arrives! Keep your hopes up if you pre ordered in store! You'll be getting your order soon enough. (Posting this because the majority of users here are online pre orders and not much info on in store pre orders at sprint)
 
Woot woot. Jet Black 128 ordered 9/9 around 1:00 PM EST has shipped. Order number: or-trtm-80358xxxx
While I'm happy for you , this is a little frustrating ... I ordered the same phone on 9/9 at 7AM ESTand I still have nothing ..

Oy-msho-803489xxx
 
While I'm happy for you , this is a little frustrating ... I ordered the same phone on 9/9 at 7AM ESTand I still have nothing ..

Oy-msho-803489xxx
At least you have an order number and can track it, people that did sprint in store pre order didn't receive anything. Just a "we will call you to come pick it up once it arrives" so the tracking number/email that I received was a great surprise.
 
At least you have an order number and can track it, people that did sprint in store pre order didn't receive anything. Just a "we will call you to come pick it up once it arrives" so the tracking number/email that I received was a great surprise.

Agreed. Sprint really screwed this preorder up...

Fingers crossed for everyone !
 
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