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Does anyone else have another high upper managment besides Marci? I'm beyond pissed. Since last Friday I've been wanting to cancel my order and this useless higher rep told me it would take 24-48 hours. BS! I called her back and she left a voicemail saying that she's on vacation for a week. Doesn't even bother calling me and giving me an status of my order before she took that vacation. Another imbecile rep took over and he was useless as well. I emailed Marci back on Wednesday and she hasn't bothered emailing me back or having someone giving me a call back. Now I notice on the Sprint.com/myorder the would-be available Iphone Plus 256gb now have a delivery date of late November. :mad: Had my ordered been canceled on Friday, I'd probably have my phone with me right now. This is not right, we've been customers with Sprint for 15 doggone years and have 6 lines open. Never late on payments, never had an issue. Definitely will start looking at other carriers if this issue doesn't get resolved ASAP.
 
Does anyone else have another high upper managment besides Marci? I'm beyond pissed. Since last Friday I've been wanting to cancel my order and this useless higher rep told me it would take 24-48 hours. BS! I called her back and she left a voicemail saying that she's on vacation for a week. Doesn't even bother calling me and giving me an status of my order before she took that vacation. Another imbecile rep took over and he was useless as well. I emailed Marci back on Wednesday and she hasn't bothered emailing me back or having someone giving me a call back. Now I notice on the Sprint.com/myorder the would-be available Iphone Plus 256gb now have a delivery date of late November. :mad: Had my ordered been canceled on Friday, I'd probably have my phone with me right now. This is not right, we've been customers with Sprint for 15 doggone years and have 6 lines open. Never late on payments, never had an issue. Definitely will start looking at other carriers if this issue doesn't get resolved ASAP.
Sounds like my situation with Verizon, it's ridiculous
 
If there is one time UPS could mess up, it would be with my iPhone! Shipment delayed due to plane issues. Don't know why they have to fly it when the shipment is only an hour away from me, they should just put it on a truck.
 
So I got shipping today. Checked the tracking number on ups. It's out for delivery!!! Wow hopefully it gets here before I go to work at 3. Totally did not expect to get my phone until next week.
 
So I got shipping today. Checked the tracking number on ups. It's out for delivery!!! Wow hopefully it gets here before I go to work at 3. Totally did not expect to get my phone until next week.
If it's already delivering to your local store you should be able to pick it up at 11 or noon. The longest process is getting it set up, I picked my phone up at 11:27 on Thursday and I didn't leave until 2 after going to my house to update the phone because their wifi was too slow to get my phone activated. Hopefully you won't have the problem were there was a newer update avalible. Congratulations!!!!
 
If it's already delivering to your local store you should be able to pick it up at 11 or noon. The longest process is getting it set up, I picked my phone up at 11:27 on Thursday and I didn't leave until 2 after going to my house to update the phone because their wifi was too slow to get my phone activated. Hopefully you won't have the problem were there was a newer update avalible. Congratulations!!!!
Thanks!! its shipping to my house. If I'm not here I'll have someone bring it to me at work. I will have to stop by sprint tonight and get my free screen protector though.
 
Thanks!! its shipping to my house. If I'm not here I'll have someone bring it to me at work. I will have to stop by sprint tonight and get my free screen protector though.
That's even better well I hope you enjoy your phone have you received it yet?
 
Well the shipping dates for my type phone got updated. My shipping dates went from 11/11:11/25 to 11/4:11/11 for the 7+ 128G rg. Glad I'll be getting it sooner rather than later. I thought I would let anyone still hanging around know to check for updated shipping dates.
 
That's even better well I hope you enjoy your phone have you received it yet?
I did. I got it around 1:30 today. Ups is unbelievable. They just left the package at the door. Didn't ring the doorbell or anything. My mom happened to show up and see the package.
 
I did. I got it around 1:30 today. Ups is unbelievable. They just left the package at the door. Didn't ring the doorbell or anything. My mom happened to show up and see the package.
That's good that she caught it bad that ups would do something so ignorant and unprofessional they should be happy that no one stole it because I'm pretty sure there would have been enraged people!
 
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