The barebones profits of Windows machines brought us the uninspired hardware, and pitiful customer service that is PC makers such as Dell, HP and others. Better profits has brought us the state of the art hardware and world class customer service that is the Mac ecosystem.
So yes, a company's profit, at least a company that is forward thinking enough to sink those profits back into insanely great user experience can be important to the customer.
Unfortunately, we as a society often seem to sink down into the Wal-Mart mentality, and shop purely on price, all the while asking our vendors and manufacturers to give us a crappy experience. IMO, this is a great deal of what has happened with Android.
I know there is a relatively tiny group of users out there who want to geek out on their phones, and buy Android because of it. And there is another element of people out there who perceive that they are getting some sort of liberation in buying an "Open OS" phone (which is exactly the opposite of reality). But I maintain that the vast majority of people who buy Android do so because of a perception of value.
And to answer the question of what feels unfinished about an Android, I can only speak to my own experience. I've owned several Android devices, and opening the box and turning on an Android phone feels like pulling a Windows machine out and turning it on for the first time. First you have to get rid of all of the crapware that the carrier and hardware manufacturer have put on there, which is really about making them money on the side. Then you have to spend time adding software to make the device reach a useable state. Then you need to spend a great deal of time customizing the interface to make it somewhat useable. In my case, I spent days tweaking my Android devices to get them anywhere near acceptable. But it was never as good as my iOS experience.
To each his own, but I much prefer the walled garden where Apple is working to control the ecosystem and make my overall experience predictable, stable and secure to a hodgepodge multi-vendor collaboration that basically considers me as the buyer of the phone to be an afterthought and a necessary evil in their pursuit of profit.