In some section they claim they are talking about the Android platform but in other places like the quoted one there is some doubt they really are.
There are also quotes like the following in the summary
".. Only 9 percent of Apple owners plan to switch to another platform with their next phone purchase, while 24 percent of Android owners plan to defect from the Android platform. The fact that 18 percent of Android owners intend to switch to Apple with their next ... "
http://www.yankeegroup.com/ResearchDocument.do?id=60321
where they are measuring "intent" percentages as oppose to have really done it percentages. There are always folks who "intend" to move but when find out their migration costs are heavy do not. Similarly those who intent to move but final another flavor of Android that they will give another shot to.
The notion that Apple has a "blackhole" ecosystem and that Android completely does not is highly indicative of flawed premises may be driving this analysis.
The other factor is the numbers aren't even consistent on the summary page. Higher up on the
same page.
" ... while Android smartphones are losing one out of every six customers to other manufacturers. ... "
1/6 = ~ 0.17 ( 16% ) . So which is it 16% or 24% ? If the 16% is more accurately about churn withing the Android market, so what?. It is just misdirection. If it is about manufacturers outside the market why is it inconsistent with percentages a couple of paragraphs down?