iPhone Screen Turns Off During Alarm?!

Discussion in 'iPhone' started by willmtaylor, Apr 11, 2016.

  1. willmtaylor macrumors G3

    willmtaylor

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    #1
    Every day I use my iPhone as my alarm clock. Previously, when my alarm would go off, it would be easy to turn it off, snooze, or even find my iPhone on the nightstand because the screen was always lit up.

    However, now I notice that the screen only lights up for a few seconds, but then turns off again. The alarm continues, mind you, but this is frustrating. Obviously others are having this issue, as there's a 7-page thread discussing it on Apple's Support Community forums, but no one has found an answer: https://discussions.apple.com/thread/7234672

    Has anyone here encourage encountered or even rectified this issue?

    Thanks.
     
  2. sawah macrumors 6502a

    sawah

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    Sep 13, 2010
    #2
    Same happens here. I've just gotten in the habit of turning the screen on and pushing snooze or whatever.
     
  3. maxsix Suspended

    maxsix

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    Western Hemisphere
    #3
    I had the exact same issue.

    One brief appointment with an Apple genious at the store was all it took. They delivered the normal fast courteous service I get every time.

    Gave me a replacement unit and all's well. :D
     
  4. I7guy macrumors G5

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    #4
    Previously when? Did you update? I haven't noticed this, the phone screen does dim after a reasonable amount of time. Is this what you are saying?
     
  5. willmtaylor thread starter macrumors G3

    willmtaylor

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    #5
    I know we have our differences, but are you serious? They replaced your phone for a software issue (and an alarm issue no less)?

    I can't recall exactly when it has or hasn't worked, but it only stays on for a few seconds (like a notification when the phone is locked).
     
  6. mattopotamus macrumors G5

    mattopotamus

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    #6
    It is annoying. I am in the habit of pressing the volume buttons to snooze the alarm or using the home button to stop it.
     
  7. willmtaylor thread starter macrumors G3

    willmtaylor

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    #7
    It happens to you as well then? (Comes on for a few seconds and then the screen turns off again).

    Do you think it's a software "feature" or a bug?
     
  8. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #8
    I cannot image this would be the new way they want it to work. It is probably a bug. Do you have an apple watch? I wonder if that has something to do with it. I have one.
     
  9. maxsix Suspended

    maxsix

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    #9
    I simply report my real experiences.
     
  10. willmtaylor thread starter macrumors G3

    willmtaylor

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    #10
    It also occurs exactly the same with different alarms and new alarms.

    Good deal, thanks. It's good to hear that they offered a swap even for something that minute in nature.
    --- Post Merged, Apr 13, 2016 ---
    I do not.
     
  11. kupkakez macrumors 68000

    kupkakez

    Joined:
    Apr 4, 2011
    #11
    I have the same problem. I just use the volume button to snooze it or home button to turn it off. I only realized this maybe about a month ago? I couldn't remember if it had always been this way or not, but I guess not!
     
  12. willmtaylor thread starter macrumors G3

    willmtaylor

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    #12
    Nope. Screen used to/is supposed to stay lit during entire alarm.

    It's as if the alarm is treated as just another notification that wakes the screen and is then dismissed a few seconds later.
     
  13. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #13
    Mine does the same thing. I keep my iPhone in my office so by the time I walk to it the screen is off....been like that for as long as I remember. I could see someone finding this very annoying.

    Here is a video for those that don't know what is being talked about.

     
  14. willmtaylor thread starter macrumors G3

    willmtaylor

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    #14
    Exactly. Thanks for the video.
     
  15. mattopotamus macrumors G5

    mattopotamus

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    #15
    Just so people know:

    Wake/Sleep = Snooze
    Volume = Snooze

    Home = Stop Alarm
     
  16. macfacts macrumors 68020

    macfacts

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    #16
    Interesting. Can't you just use your voice to snooze or turn off the alarm? "Hey Siri. Stop alarm" Using my voice to turn off the alarm is a feature I like on my 3 year old Note 3.
     
  17. willmtaylor thread starter macrumors G3

    willmtaylor

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    #17
    I don't see that going over well with the wife. :confused:

    Thanks for the suggestion though; it might help others.
     
  18. cynics macrumors G4

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    #18
    It doesn't effect me personally. Like I mentioned I keep my phone in a different room. That forces me to get up w/o snooze.
     
  19. cynics macrumors G4

    Joined:
    Jan 8, 2012
    #19
    In the video just above your post I press the home button to bring the screen back on. I think you mean home button to wake then home again to shut off. Maybe use your fingerprint?

    Regardless of the details of button pressing and/or using Siri it's safe to say your wide awake at that point.
     
  20. IFRIT macrumors 6502a

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    Oct 15, 2012
    #20
    Slightly off topic but anyone think it is dumb that you can't set the snooze length?
     
  21. willmtaylor thread starter macrumors G3

    willmtaylor

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    #21
    Yup, but not unlike a native calculator for iPad, it probably just never made it to the priority list.

    Remember, Apple knows best, so 10 minutes is the best snooze length for everyone in the whole wide world. ;)
     
  22. mattopotamus macrumors G5

    mattopotamus

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    Jun 12, 2012
    #22
    Sorry, yes! touchID will stop it.
     
  23. willmtaylor thread starter macrumors G3

    willmtaylor

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    #23
    I'm still having this issue daily. Reviving to see if anyone new sees this and has a fix or any advice.
     
  24. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #24
    I just tested it, and it does the same thing. Lights up for around 5 seconds and then turns off. I either have to use the home button to wake the screen (touchId to turn off), or the volume buttons to snooze it.

    I have just conditioned myself to remember the volume controls are snooze.
     
  25. willmtaylor thread starter macrumors G3

    willmtaylor

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    #25
    Mine stays on for 10 seconds only, then the screen darkens again.
     

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