Well I have a year warranty if Best Buy on my phone. If the issue gets worse and is not resolved by software in a few months, I'll get my money back or hopefully a newer replacement that doesn't have the issue. This sucks because this one issue is almost making me regret my purchase. An $900 phone should not have this problem.
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iPhone X iPhone X crackle speakers?
- Thread starter ShadowYYZ
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100% right. Nail on head.
$900+ phone should ABSOLUTELY NOT have a speaker that sounds busted.
the problem is that Apple has used some inexpensive component to save costs and get all the benefit possible ... it has become a company more, in which the money prevails over the satisfaction of the user. With Jobs this was unthinkable. Sooner or later, if they continue like this, they will be against the wall of harsh reality. There are many and very good companies, offering similar solutions at a lower price. If you are going to ask for so much money for something, at least offer the best of the best. As the next iPhone has a similar error, I abandon Apple.
The sad part of it is that their speakers are actually quite impressive and expensive.
It’s the power management unit that ****ed everything up.
They didn’t do extensive testing and used it more on the later productions. That’s why all the YouTube reviewers don’t notice.
Isn’t that sad?
[doublepost=1519002711][/doublepost]I mean if you just listen to music and do nothing else, you’ll likely be amazed by the speakers.
The even sadder part of this, is that the crackling will actually break the speakers.
So if you take back those devices the minute you hear the crackling the speakers are like new.
If you let users use it for a good 3 days, the speakers are messed up.
And they’re refusing to service my device....
[doublepost=1519003101][/doublepost]Just to add, the buzzing can happen the minute you receive the device. It depends on how bad the PMU is.
[doublepost=1519003134][/doublepost]Mine just got replaced and both are happening.
I replaced my D 2 days ago. Worse than last one. So short answer: no.
[doublepost=1519004773][/doublepost]It depends on if anyone picks up on this.
If any media actually makes a report, they will act within days.
Like I said, they know exactly what’s going on but are trying to hide it.
I don’t think anyone has done any sizing of the issue. I think it’s big but don’t have aggregate numbers. Part of me wonders how the media hasn’t picked it up. The in-call clipping was picked up and Apple resolved. Why hasn’t this site reported it?
There was no in call clicking. It was a continuous buzz only on cellular not wifi calling. It buzzes only when the other person speaks. That’s a software issue that doesn’t touch their profit at all.
This is a hardware issue where they messed up one part in the motherboard, and happened more so on the later productions.
So if they do fix it, to not lose profit, they either have to take them back and change the part in the factories, or replace all the phones. Now how much of a dilemma is that?
But the thing is they’re NOT making any progress, but just hesitating....
The stuff on shelf are even affected cuz up till pretty much now they don’t know what’s causing it, and THOUGHT it was a small scaled issue, so they didn’t devote a lot of effort to look into this.
Until now they would have realized more recent buyers are reporting increasingly somehow. That’s where this game is fun.
[doublepost=1519005634][/doublepost]As for why the media didn’t report on this.. how do I know...
I hope tomorrow Rachel Maddox can just yell at Apple. I do.
[doublepost=1519005819][/doublepost]In terms of sizing, if they really cared, they would have updated the diagnosis tools to be able to reproduce it. They would have sent out surveys or at least managed to pull the bad ones from the on sale and replacement stocks.
That’s not the case. They tried to pretend it doesn’t exist at all.
Until now they’re receiving too many of these reports that they kind of have to care...
like I said, it been happening increasingly than decreasingly. Cuz they thought the bad units safe and just kept using it.
I would imagine it’s a cheaper part. I don’t know for sure.
[doublepost=1519005900][/doublepost]I’d say for the entire market it’s less than 5-10% but for the units sold last month for eg it can be up to 50%.
The fact that I’ve been in full-court press with Apple on this issue for months supports.
[doublepost=1519009326][/doublepost]I should add that I’ve been through 4 iPhone 8 Plus and 1 iPhone 8, starting in September.
100% of them had/have the speaker clippping issue.
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So Apple developer relations on Feb 1 told me to just replace the phone and that they think it’s HW.
I did that two days ago, Same issue persists. That kinda shows how much Apple themselves is not aware of the size or how serious this is.
The f-Ed up part is my first four phones never had this issue, they had a bunch of other hardware issues tho.
Well hey if the problem is not fixed, come May/June I will take my 8 Plus back (because it’s under 1 year warranty) and just get my money back because it’s a hardware issue. Then I’ll survive with an older phone until the X Plus comes out. It could be a win-win scenario!
Problem is you might have to plan to sue them, as you won’t get your money back so easily.
I asked for a refund and Apple simply denied me.
They said “it could be a software issue it could be a hardware issue” “we’re investigating.”
Several and this one I currently have is still bad.
The first several phones I had were good. But they had other hardware issues.
I'm from Brazil so my English is weak. The problem of "crackling" that you both talk about is this: https://photos.app.goo.gl/VQ4wkqPpk5WZiyLl2
or this:
?
The problem with my iPhone, as I mentioned, is the second video. How is this problem called by you? Buzzing sound?
I'm watching you discuss the problem but I do not understand what problem you're really discussing. Sorry for my ignorance.
or this:
?
The problem with my iPhone, as I mentioned, is the second video. How is this problem called by you? Buzzing sound?
I'm watching you discuss the problem but I do not understand what problem you're really discussing. Sorry for my ignorance.
The latter issue occurrs at normal volume levels. I never play audio at full blast.
I take my S8 always to the maximum, and it does not give any kind of problem. If a phone has that maximum level, you should be able to use it without problem. It's like buying a car that reaches 200 km / h and say that you better not pass 130, that if it can not sound bad. It is stupid.
There are people complaining about the issue in Apple's official support: https://discussions.apple.com/community/iphone/iphone_hardware
Yes, but here, admins delete messages xD they delete 4 mesagges from myself
So roughly what percentage of folks are hearing this crackle with the 8/8+?
The X also produces the crackle? If so about what percentage of phones have this issue? I am thinking of doing the BOGO with AT&T, but not sure if I want to now. Noises like that annoy me like crazy!
The X also produces the crackle? If so about what percentage of phones have this issue? I am thinking of doing the BOGO with AT&T, but not sure if I want to now. Noises like that annoy me like crazy!