With the exception of one or two people on this thread the everyone else who has ordered a 64gb black or white is on backorder status. I ordered a white 64gb Friday at 5:05 am and I am also showing back order.
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iPhone4S Shipment Status: Backordered!
- Thread starter FrankySavvy
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With the exception of one or two people on this thread the everyone else who has ordered a 64gb black or white is on backorder status. I ordered a white 64gb Friday at 5:05 am and I am also showing back order.
so. y'all do realize that this is a phone, right? Its not a pacemaker or living organ that you're going to DIE without. If you don't have it on the 14th, no one will die, you won't be beaten, the phone will still be a valid purchase the next day, the next week, even the next month. Chill.
Yes, a device that I contact my family with all day, work off of most of the day, etc....
The phone is insanely important to many like me
This is my order, was ordered friday morning 1-2am my time in alaska, was 07/10/2011 have confirmation in my email, didnt know about the email to agreements til sunday and now look..
SOB
tears.. I NEED THIS PHONE, my phone is broke, people cant hear me sounds like im drowning. i am royally pissed. no one told me about the terms of agreements.
Is there a chance i could still get it? be honest >.> it looks like NO. how long is the wait?
SOB
tears.. I NEED THIS PHONE, my phone is broke, people cant hear me sounds like im drowning. i am royally pissed. no one told me about the terms of agreements.
Is there a chance i could still get it? be honest >.> it looks like NO. how long is the wait?
Attachments
can't blame people =] we live in a world where everything is real time now now now. Twitter this, post this, now now now. Instant everything on demand.
Oh Dude, I am sorry you missed the cut off. There is a 1-2 week delay at least Oct 21- Oct 28. I would call 1-866-391-0749 to check on your order to get better look at where you stand.
What are you talking about Terms of Agreement? Why do you think that you are not getting it on Friday Oct 14? What time did you order? Oct 7?
Mine is exactly like yours and I do believe that I am getting mine shipped Thursday and arriving Fri Oct 14. I think yours should be the same unless you ordered on Saturday.
Chill and relax a little dude.
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I think I put the fear he'd be late in him because our order processes were the same. We talked to ATT and there was an email they sent which required that we click a link to accept terms of the order or something.
It was pretty strange.
However, I remembered to do it right when it came and now my order screen says that I ordered it on 10/7. He didn't notice it until monday (10/10) and now his order says his order date is 10/10 though he did the whole process on the 7th with the rest of us.
I never got a terms of agreement email from AT&T.. Is this bad? I ordered in store @0900 alaska time.. Really hoping I get it on the 14th..
Wirelessly posted (Opera/9.80 (iPhone; Opera Mini/6.1.15738/26.958; U; en) Presto/2.8.119 Version/10.54)
Whts ur status knw?
Whts ur status knw?
I think the logic behind it is that when you are asking for help you don't have to specifically define what device you're referring to because it's listed in your sig. Could be wrong but that's what I thought it was for anyway, many just use it for bragging how many apple products they've bought, which I really couldn't give two ***** about.
indeed
indeed, but that is not the point. It is about EXPECTATIONS. Company's promise something, people plan for it. Logistically, with an order like this someone has to be HOME and that means often away from work or plan around it. That type of thing for many cannot simply be a moving target. It's also about planning. I am sure some people have sold their current devices while EXPECTING to get their replacement device on Friday, as expected. When a company really screws up like this it does a lot for the negative good will directed towards them and/or any respect that one might have for their ability to operate effectively.
indeed, but that is not the point. It is about EXPECTATIONS. Company's promise something, people plan for it. Logistically, with an order like this someone has to be HOME and that means often away from work or plan around it. That type of thing for many cannot simply be a moving target. It's also about planning. I am sure some people have sold their current devices while EXPECTING to get their replacement device on Friday, as expected. When a company really screws up like this it does a lot for the negative good will directed towards them and/or any respect that one might have for their ability to operate effectively.
well
well, to be perfectly honest with you, YES!
the AT&T rep whom I spoke with to make my order (since I wanted to keep the 5$ footlong plan on my account) said,
"these items are to be shipped BY the 13th for delivery on the 14th"
unquote.
well, to be perfectly honest with you, YES!
the AT&T rep whom I spoke with to make my order (since I wanted to keep the 5$ footlong plan on my account) said,
"these items are to be shipped BY the 13th for delivery on the 14th"
unquote.
Then what's the problem? IIRC it's only the 11th. They haven't had the opportunity to screw up yet.
In 2 days on Thursday Oct 13, AT&T orders will ship that was ordered early in the day on Oct 7. In 2 days you AT&T orders will get shipping confirmation since ours are in the warehouse already in the United States. So rest easy only 3 more days not counting today of course.
I noticed the same thing. I was told the authorization would be on my card until it was shipped and then it would turn into a charge.
I called AT&T customer care and they cant seem to give me any status on my order or confirm it is even really on order. She asked me if I responded to the email accepting Terms of Service which I never received (I thought that is what I signed at the store when I upgraded and ordered the black 64GB in the store at around 1pm CST which shows 3pm CST in the confirmation email I received). I was told I have to speak to the rep who placed my order in the store (which I am waiting for him to call me back).
I just want to make sure my phone is on order and am really hoping to receive Friday otherwise I will go to the store in the middle of the night and wait in line...
Actually the authorization will automatically fall off after a few days normally but they will charge it for real most likely either Wednesday or early Thursday if it is to be shipped by Thursday.
I ordered mine in an ATT store on Friday around 5:30pm PST on 10/7, got a confirmation email just bore 7PM and it's still showing as backordered, but with an order date of 10/7. I paid with a debit card in store and there's a hold on the charge, but hasn't gon through yet. I'm not too worried, I won't even be around Friday, so the earliest I would get it is Monday. I think most people who ordered on 10/7 will get it by at least next week, which it seems is pretty good according to the current wait times.
Also, I wouldn't be surprised if some people told 14-21 days or 21-28 days get it next week. They've gotta cover their asses from angry people (aka this forum) who don't get it immediately, but I can guarantee they're doing all they can to get these to everyone ASAP.
Also, I wouldn't be surprised if some people told 14-21 days or 21-28 days get it next week. They've gotta cover their asses from angry people (aka this forum) who don't get it immediately, but I can guarantee they're doing all they can to get these to everyone ASAP.
And your current iPhone 4 mysteriously stopped working on the day the 4S was announced?
I guess that I am fortunate to own a 3GS since it it still working...
It's no wonder Apple has so many iPhone 4S orders!!!
Confused about my order. Can anyone explain?
I PLaced my order on October 9,2011 at around 6:00pm est. and got this message.................
####################################################
Order Number: **********
Order Date: 2011-10-09 18:04:13.085
Type Description Monthly Price One Time Price
PACKAGE: Apple iPhone 3GS - 8 GB $0.00
Device: Apple iPhone 3GS - 8 GB - Black
Plan: Nation 700 FamilyTalk w/Rollover® Minutes $69.99
Features: DataPlus 200 MB for iPhone $15.00
Family Messaging Unlimited with Mobile to Any Mobile Calling $30.00
Line 1
Device: Apple iPhone 3GS - 8 GB - Black $0.00
Plan: Nation Family Talk Additional Line $0.00
FeaturesFamily Messaging Unlimited with Mobile to Any Mobile Calling $0.00
DataPlus 200 MB for iPhone $15.00
Line 2
Device: Apple iPhone 3GS - 8 GB - Black $0.00
Plan: Nation Family Talk Additional Line $9.99
FeaturesFamily Messaging Unlimited with Mobile to Any Mobile Calling $0.00
DataPlus 200 MB for iPhone$15.00
Not Eligible for Mail-In Rebate
*Order Total $0.00
* Amount excludes taxes. Applicable sales taxes will be added to this total.
You should receive your item(s) within three to five business days.
You can track your order online by entering your order number at www.att.com/wirelessorderstatus.
(The status may not be available if your order was placed within the past 24 hours.)
AT&T Mobile Insurance:
Protect your investment. You have 30 days to enroll in Mobile Insurance for upgrades and new activations.
Take the hassle out of replacing your phone. Mobile Insurance protects your investment against loss, theft, accidental physical or liquid damage, and mechanical and/or electrical malfunction after the manufacturer's warranty period has expired. A toll-free call or Web claim is all it takes to get the process started. Once approved and applicable deductible paid, a replacement device is generally delivered within 24 to 48 hours. Visit att.com/mobileinsurance for complete terms and conditions.
If you determine that your new phone is eligible for insurance, and you want to enroll in the Wireless Phone Insurance feature, upon receipt of your equipment, please call Customer Service at (800) 331-0500 or visit a retail store to enroll.
Remember to log in to My Account and enjoy 24-hour access to your account.
Pay your bill
Add services
Set up automatic payments
Check your minutes
Go to http://www.att.com/myWireless.
You are a valued customer and we look forward to serving you.
Thank you,
AT&T
You have received this service message because you are a valued AT&T customer.
####################################################
Yesterday evening I called because I was unable to see my order status online.... seeing that I placed my order on the 9th.... I was then told that I was to under go another credit check.... WHATT!!?! I told them that they got all of this information from me earlier in the day and that I was told that I was approved!!! I was then told that I needed to still give my info for them to help me..... I let them varify me AGAIN and was put on hold from about 10:30pm to 11:40pm while they run my information... The rep came back to the phone and told me that My information was in the system and that they saw thai I was varified earlier in the day. She told me that the previous rep had not updated my information with the credit department and this was the reason why I had not been able to check my sttus online. She also told me that she had to manually push my order through as verified and that I should be able to check my order status online shortly. I said ok and hung up the phone... Now at around 2:30 this morning I checked my order status and it says ( for 3 IPhones..all of them are the 3s 8gb models...not going for the new version yet) Anyway... this is what I saw...
####################################################
Order Number: **********
Date Ordered: 10/10/2011
Various SIM: In Progress, Qty ordered:1, Qty Shipped:0, Qty Back-Ordered:1
Tracking Number: Pending Shipment
Apple IPH 8GB 3GS BLK PHONE: In Progress, Qty Ordered:1, Qty Shipped:0
Qty Back-Ordered:1, Tracking Number: Pending Shipment
FREIGHT: In Progress, Qty Ordered:1, Qty Shipped:0, Qty Back-Ordered:1,
Tracking Number: Pending Shipment
####################################################
Now imagine seeing this for 3 of the same type of Iphones! I have 7 total orders and this includes FREIGHT!
My thing is I have no idea as to what is going on or why I have yet to hear from them about when I will be getting anything! All I know is I'm stuck waiting on somthing that was supposed to be shipped out in 2 days! Can anyone please explain whats going on to me?? I am new to the IPhone and a former windows phone user. I did'nt have this much of a hassle with shipment of my windows phone or blackberrys. I ordered through at&t. No special orders, no business accounts, no apple online orders,etc. Thanks... any feed back as to when I will get my devices will be nice. Please let me know how long it took for you guys to get off of back-orders too... I hate to think I am the only one who experienced this. (so sorry for the long message)
----------
ON TOP OF THIS??? MY PHONE IS NOT THE NEW 4s! WHY IS THE 3s ON BACK-ORDER??!!
I PLaced my order on October 9,2011 at around 6:00pm est. and got this message
.................####################################################
Order Number: **********
Order Date: 2011-10-09 18:04:13.085
Type Description Monthly Price One Time Price
PACKAGE: Apple iPhone 3GS - 8 GB $0.00
Device: Apple iPhone 3GS - 8 GB - Black
Plan: Nation 700 FamilyTalk w/Rollover® Minutes $69.99
Features: DataPlus 200 MB for iPhone $15.00
Family Messaging Unlimited with Mobile to Any Mobile Calling $30.00
Line 1
Device: Apple iPhone 3GS - 8 GB - Black $0.00
Plan: Nation Family Talk Additional Line $0.00
FeaturesFamily Messaging Unlimited with Mobile to Any Mobile Calling $0.00
DataPlus 200 MB for iPhone $15.00
Line 2
Device: Apple iPhone 3GS - 8 GB - Black $0.00
Plan: Nation Family Talk Additional Line $9.99
FeaturesFamily Messaging Unlimited with Mobile to Any Mobile Calling $0.00
DataPlus 200 MB for iPhone$15.00
Not Eligible for Mail-In Rebate
*Order Total $0.00
* Amount excludes taxes. Applicable sales taxes will be added to this total.
You should receive your item(s) within three to five business days.
You can track your order online by entering your order number at www.att.com/wirelessorderstatus.
(The status may not be available if your order was placed within the past 24 hours.)
AT&T Mobile Insurance:
Protect your investment. You have 30 days to enroll in Mobile Insurance for upgrades and new activations.
Take the hassle out of replacing your phone. Mobile Insurance protects your investment against loss, theft, accidental physical or liquid damage, and mechanical and/or electrical malfunction after the manufacturer's warranty period has expired. A toll-free call or Web claim is all it takes to get the process started. Once approved and applicable deductible paid, a replacement device is generally delivered within 24 to 48 hours. Visit att.com/mobileinsurance for complete terms and conditions.
If you determine that your new phone is eligible for insurance, and you want to enroll in the Wireless Phone Insurance feature, upon receipt of your equipment, please call Customer Service at (800) 331-0500 or visit a retail store to enroll.
Remember to log in to My Account and enjoy 24-hour access to your account.
Pay your bill
Add services
Set up automatic payments
Check your minutes
Go to http://www.att.com/myWireless.
You are a valued customer and we look forward to serving you.
Thank you,
AT&T
You have received this service message because you are a valued AT&T customer.
####################################################
Yesterday evening I called because I was unable to see my order status online.... seeing that I placed my order on the 9th.... I was then told that I was to under go another credit check....
WHATT!!?! I told them that they got all of this information from me earlier in the day and that I was told that I was approved!!! I was then told that I needed to still give my info for them to help me..... I let them varify me AGAIN and was put on hold from about 10:30pm to 11:40pm while they run my information... The rep came back to the phone and told me that My information was in the system and that they saw thai I was varified earlier in the day. She told me that the previous rep had not updated my information with the credit department and this was the reason why I had not been able to check my sttus online. She also told me that she had to manually push my order through as verified and that I should be able to check my order status online shortly. I said ok and hung up the phone... Now at around 2:30 this morning I checked my order status and it says ( for 3 IPhones..all of them are the 3s 8gb models...not going for the new version yet) Anyway... this is what I saw...####################################################
Order Number: **********
Date Ordered: 10/10/2011
Various SIM: In Progress, Qty ordered:1, Qty Shipped:0, Qty Back-Ordered:1
Tracking Number: Pending Shipment
Apple IPH 8GB 3GS BLK PHONE: In Progress, Qty Ordered:1, Qty Shipped:0
Qty Back-Ordered:1, Tracking Number: Pending Shipment
FREIGHT: In Progress, Qty Ordered:1, Qty Shipped:0, Qty Back-Ordered:1,
Tracking Number: Pending Shipment
####################################################
Now imagine seeing this for 3 of the same type of Iphones! I have 7 total orders and this includes FREIGHT!
My thing is I have no idea as to what is going on or why I have yet to hear from them about when I will be getting anything! All I know is I'm stuck waiting on somthing that was supposed to be shipped out in 2 days! Can anyone please explain whats going on to me?? I am new to the IPhone and a former windows phone user. I did'nt have this much of a hassle with shipment of my windows phone or blackberrys. I ordered through at&t. No special orders, no business accounts, no apple online orders,etc. Thanks... any feed back as to when I will get my devices will be nice. Please let me know how long it took for you guys to get off of back-orders too... I hate to think I am the only one who experienced this. (so sorry for the long message)
----------
ON TOP OF THIS??? MY PHONE IS NOT THE NEW 4s! WHY IS THE 3s ON BACK-ORDER??!!
Order Update....
I just got another e-mail from at&t that said (once again) that they need more info from me. I contacted them to see what was going on and the lady told me that they failed to update the system from last night. My status is still the same and I should expect my order to be shipped out by tomorrow morning. She said that the back-order does not apply to me because it is only a high demand for the 4s. I guess this should make me happy, but I am tired of them sending me e-mails like there is somthing wrong on my part.
I just got another e-mail from at&t that said (once again) that they need more info from me. I contacted them to see what was going on and the lady told me that they failed to update the system from last night. My status is still the same and I should expect my order to be shipped out by tomorrow morning. She said that the back-order does not apply to me because it is only a high demand for the 4s. I guess this should make me happy, but I am tired of them sending me e-mails like there is somthing wrong on my part.
Are you saying your order will ship out tomorrow? Is it a 4s iPhone?
Did she happen to say if you would get it early like Thursday?