It is definitely the AT&T part that is holding up the works..... I agree, they should have had a separate means of handling those of us who have an existing account so that everyone is not all jammed up together. Sigh.
check your cart, it should already be in your cart and checkout that should work.
Apple's site is fine, it's the part where it has to contact AT&T that fails.
Hard to blame AT&T though. How could they have known there was a new iPhone coming out today?!
check your cart, it should already be in your cart and checkout that should work.
I get the same message. I'm trying to chat with an apple expert and it says approx. 4 minutes. Maybe they can put in my order a different way. Ill get back to you guys when i'm done.
False, vie had Apple site timeout twice now several steps past the upgrade validation check.
Why is everyone so defensive of Apple? They clearly have just as many issues as ATT during this launch.
Today 07:20 AM
Are other getting "your request could not be processed" after clicking "check eligibility"? This is the only error I have gotten for the last hour.
+1 The fact that I can't even get to the verify account page is a testament to that fact. ATT andare to blame...
Anyone know if you can go to the apple store to pre-order and have it shipped to you on launch?
It is definitely the AT&T part that is holding up the works..... I agree, they should have had a separate means of handling those of us who have an existing account so that everyone is not all jammed up together. Sigh.
False, vie had Apple site timeout twice now several steps past the upgrade validation check.
Why is everyone so defensive of Apple? They clearly have just as many issues as ATT during this launch.
I have read that a lot of people including myself can't order at all right now through anything.....tried new iPhone app for my iPad, through the apple site, and lastly through my desktop. Anybody having any luck at all???