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Jet Black, Machining Irregularities?

so i am now waiting for my second replacement. They have offered me a goodwill gesture of a free case too when I receive my replacement.

anyone know what serial numbers seem to be affected? Obviously this issue is down to the factory equipment. Both my original and first replacement had the serial starting with F2.
 
Just received my week 41 and its perfect no marks at all from the machining process.

So if you have the lines then it's defective.
 
Pez555 said:
so i am now waiting for my second replacement. They have offered me a goodwill gesture of a free case too when I receive my replacement.

anyone know what serial numbers seem to be affected? Obviously this issue is down to the factory equipment. Both my original and first replacement had the serial starting with F2.
Click to expand...
Although I have a F2L (Week 37) that was faulty, my current one is also F2L (Week 39). My friend has had 2 F2M and both are fine. Week 39, 40.
 
Pez555 said:
so i am now waiting for my second replacement. They have offered me a goodwill gesture of a free case too when I receive my replacement.

anyone know what serial numbers seem to be affected? Obviously this issue is down to the factory equipment. Both my original and first replacement had the serial starting with F2.
Click to expand...
The start of the serial won't tell you much, only the factory it was made in - and all Jet Black Pluses seem to be from the same place.

Put your serials in sndeep.info/en for the devices you've had - what weeks are they?

I've managed to reserve one in the newly-refurbished Regent Street store for today - hopefully it will be of a week 40 or later manufacture as those don't seem to have it.

Mine has the marks and a hissing processor so the two together are enough for me to seek a replacement.
 
Brookzy said:
The start of the serial won't tell you much, only the factory it was made in - and all Jet Black Pluses seem to be from the same place.

Put your serials in sndeep.info/en for the devices you've had - what weeks are they?

I've managed to reserve one in the newly-refurbished Regent Street store for today - hopefully it will be of a week 40 or later manufacture as those don't seem to have it.

Mine has the marks and a hissing processor so the two together are enough for me to seek a replacement.
Click to expand...

Original - week 40

Replacement - Week 39

My week 40 original only had this issue along the left side of the phone though.
 
Just picked up a Week 41 model and it's great. Much, much better. Hopefully the machining teething problems have been sorted now.

EDIT: Before and after pics.

9BF85B3A-D653-40B2-B35C-3AFC3FCEEA4A.JPG

IMG_3969.jpg

Much better! :D
 
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Just picked up my Jet Black today , it's week 39 and signed up iUP and seems like i have this all around but not enough to care. I'll be trading it in next year anyways.
 
Shadowbech said:
Just picked up my Jet Black today , it's week 39 and signed up iUP and seems like i have this all around but not enough to care. I'll be trading it in next year anyways.
Click to expand...
Had a really, really good experience at the Apple Store. I originally exchanged my 7+ Jet Black because of the machining issues. A white box replacement was sent. That replacement didn't have machining issues, but did have other problems (Apple Logo not flush, screen creaked and the phone hissed when playing/recording video). Apple rep said they'd contact me on Monday to see what they could do.
On a whim, I reserved a 7+ Jet Black Verizon phone last night thinking I had nothing to lose (had to go to the Apple Store anyway). So... they first agreed to accept the phone as a return outside the 14 day window. They also agreed to accept the phone as a return even though it was a white box replacement. To add some complexity, I bought the phone through the IUP on T-Mobile. They additionally agreed to bypass the Verizon activation lock, cancelled my previous IUP plan and started a new one. So I have a new Verizon phone using my T-Mobile account through the IUP. Possibly the best customer service I've experienced. And I know that crazy dude who says everyone is OCD is going to comment, which is fine - this is a $1000 device - I'm not okay with having a kinda/sorta 'fine' phone and I'm not okay with multiple white box replacements within the first month. Sure, I'm obsessive about my new phone, but I suspect the majority of people on Macrumors are, since we seem to find all the 'problems' no normal human being would even see/hear/etc.
Cool story bro.
 
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bizack said:
Had a really, really good experience at the Apple Store. I originally exchanged my 7+ Jet Black because of the machining issues. A white box replacement was sent. That replacement didn't have machining issues, but did have other problems (Apple Logo not flush, screen creaked and the phone hissed when playing/recording video). Apple rep said they'd contact me on Monday to see what they could do.
On a whim, I reserved a 7+ Jet Black Verizon phone last night thinking I had nothing to lose (had to go to the Apple Store anyway). So... they first agreed to accept the phone as a return outside the 14 day window. They also agreed to accept the phone as a return even though it was a white box replacement. To add some complexity, I bought the phone through the IUP on T-Mobile. They additionally agreed to bypass the Verizon activation lock, cancelled my previous IUP plan and started a new one. So I have a new Verizon phone using my T-Mobile account through the IUP. Possibly the best customer service I've experienced. And I know that crazy dude who says everyone is OCD is going to comment, which is fine - this is a $1000 device - I'm not okay with having a kinda/sorta 'fine' phone and I'm not okay with multiple white box replacements within the first month. Sure, I'm obsessive about my new phone, but I suspect the majority of people on Macrumors are, since we seem to find all the 'problems' no normal human being would even see/hear/etc.
Cool story bro.
Click to expand...

I agree. I want any physical damage or imperfections to be a result of me using it, not it coming like that out of the box. We are paying a lot for these devices! If Apple want to charge so much for them they should make sure they are perfect out of the box.
 
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Pez555 said:
Original - week 40

Replacement - Week 39

My week 40 original only had this issue along the left side of the phone though.
Click to expand...

My second replacement is on it's way....and it's a week 38. I'm expecting to see the issue again! Due for delivery tomorrow.
 
Braddrum said:
I've just reserved a new one at Covent Garden for this afternoon. Wasn't bothered really and then i saw your images above... all your fault!!;)
Click to expand...
Haha - don't set your standards too high, my new one isn't *flawless* - it still has it very very slightly down the sides - but it's a thousand times better than my original.
 
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