Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Jobs says Signal Strength a "non issue"
- Thread starter samcraig
- Start date
- Sort by reaction score
I work for a large corporation that has a contract with AT&T. And, strangly, I've never had a problem with reception. I hear others complain but I never drop calls. The corp. pays the bills. I take care of the business.
It's not his PERSONAL email account - it's his BUSINESS email account. @Apple.com is a business. And NO doubt he has a "real" business email account AND a real PERSONAL account.
Do you really think the same email address people write in on is the one his family does? That his staff does? Do you think this email address is the one he corresponds to his engineering staff, etc? If so - WOW, naive.
And I can't speak for others. But my email wasn't a tech support question. Thanks anyway for your commentary lol
Oh for sure! Im sure the entire financial market is following this thread closely!
My Nexus One had the same issue... It's not that big of a deal. No yellow screens yet and the glass seems to be holding up real well
no
no, but cnn and bloomberg and cnbc and wsj.com and nytimes and london times and others ARE following it and reporting on it.
no, but cnn and bloomberg and cnbc and wsj.com and nytimes and london times and others ARE following it and reporting on it.
Of course it didn't come from Steve! The CEO of a $240 billion company wouldn't have an e-mail address guessable by anyone, nor would he have the time to reply to hundreds of customers' e-mails. Anyone who believes that must be delusional. Almost certainly the reply came from one of his PAs or someone paid to do just that, which makes the reply you got from Steve's proxy as good as if it came from the man himself.
We don't know that a fix is on the way. If we aren't told of a fix soon, my iPhone 4 is going back.
It's clearly a fact that it is a bit of a design flaw, and telling us not to hold the phone in the way that many people have been holding phones is a poor response.
Steve comes across as arrogant and full of himself.
Personally, not having used an iPhone 4, I can't imagine that this issue would be a major issue. I'd just hold it differently, or use a case or whatever, but for Steve to tell us it's not an issue for the iPhone 4, when it is, is not what I'd have expected from Apple.
Steve comes across as arrogant and full of himself.
Personally, not having used an iPhone 4, I can't imagine that this issue would be a major issue. I'd just hold it differently, or use a case or whatever, but for Steve to tell us it's not an issue for the iPhone 4, when it is, is not what I'd have expected from Apple.
No, but maybe they're following Wall Street Journal, Financial Times, MSNBC, BBC News, CBS News and/or CNN, all of which have reported about the antenna issue. This is not some obscure discussion confined to a forum thread for geeks. This is everywhere. Heck, all five major newspapers here in Sweden had the iPhone 4 antenna issue on their front pages this morning. The only time that happened before was... wait... never. Three of them picked up the Gizmodo leak earlier this year, but all five, that's a new one.
i liked this one comment...
but in general...are most of the trolls from last night gone? wow this thread was just ridiculous. I bet half the newbies and members that were bashing apple last night didnt even have the iPhone 4.
but concerning this comment...this shows how ridiculous this "issue" has been blown out of control.
The poster says the reception issue is "A terrible design flaw that renders the object useless in its primary form?"
GIVE ME A BREAK. you aren't a designer or engineer. If you were you would understand the limitations involved in cellphone design and that the design actual STRENGTHENS reception.
I now know how Steve must feel when people email him. You just have to respond sometimes, you cant keep it in.
Yes yes, the fatal flaw that has brought sales of this product to a grinding halt. Why I just now passed the fifth avenue store and there was still a very long line, guess those guys missed this thread. Any way they all find out soon enough that they purchased a flawed product!
Yes to be sure, I am placing a sell order today for all of my stock right this very second. This is surely going to be the straw that broke the Apple's back! NOT!
Paperclip Drops Signal
Hi everyone. I am disgusted with the way Apple is handling this. I know it's only been a day (officially) since the phone came out, but the responses from Steve and statement from Apple are a smack in the face. This whole "grip interferes with connection" claim is BS. While yes, it can hinder it SOMEWHAT, it should not consistently drop a call. It clearly is the antennae interfering. I took a PIECE of a paperclip and put it in the problem area, and what a surprise...connection drops. I am emailing sjobs this video with my concerns. If/when I get a response, I will post it on here (though I suspect you'll all call it fake as usual).
http://www.youtube.com/watch?v=kgouzUMlQpY
Hi everyone. I am disgusted with the way Apple is handling this. I know it's only been a day (officially) since the phone came out, but the responses from Steve and statement from Apple are a smack in the face. This whole "grip interferes with connection" claim is BS. While yes, it can hinder it SOMEWHAT, it should not consistently drop a call. It clearly is the antennae interfering. I took a PIECE of a paperclip and put it in the problem area, and what a surprise...connection drops. I am emailing sjobs this video with my concerns. If/when I get a response, I will post it on here (though I suspect you'll all call it fake as usual).
http://www.youtube.com/watch?v=kgouzUMlQpY
This thread is for bashing iPhone 4 only!
Whoops I meant that my new iPhone 4 has no yellow spots and the glass is fine... I replaced the Nexus One with this and am really happy!
I fail to see how holding my phone in my usual position when using it and getting consistantly no signal whatsoever is strengthening it
An injection of common sense
I realise the whiners and self appointed victims just want to feel sorry for themselves but maybe this phenomenon doesn't actually matter. After all what does 2 bars mean in terms of signal strength on a Nokia phone anyway? And how does that compare to an iPhone?
My IP4 drops 2 bars when held in the left hand but it makes calls BETTER than the 3G it replaces. Don't yet know about data performance.
It seems most people would prefer to whine rather than acquaint themselves with informed opinion but for the minority this http://www.antennasys.com/antennasys-blog/2010/6/24/apple-iphone-4-antennas.html is a refreshing note of sanity.
I realise the whiners and self appointed victims just want to feel sorry for themselves but maybe this phenomenon doesn't actually matter. After all what does 2 bars mean in terms of signal strength on a Nokia phone anyway? And how does that compare to an iPhone?
My IP4 drops 2 bars when held in the left hand but it makes calls BETTER than the 3G it replaces. Don't yet know about data performance.
It seems most people would prefer to whine rather than acquaint themselves with informed opinion but for the minority this http://www.antennasys.com/antennasys-blog/2010/6/24/apple-iphone-4-antennas.html is a refreshing note of sanity.
He's not a customer service either.
Did he ever announce that this email address can be used for such appeals, be it for press or simple customers? I honestly don't know, that's why I ask. And you are kinda naive yourself in thinking that "personal" means family and friends. For example, I have 3 "personal" email addresses (two of which are at my company's domain) and one "business" related.
I think it's a bit of both. I think he has a staff he trusts with answering certain questions in his name, but they forward some mail to him. If you watch the D8 interview with Steve about a month ago, you'll find that he talks in detail about when he stayed up one night and corresponded with some dude who was bombarding him with questions and later posted the entire correspondence online. He wouldn't let a bunch of interns engage in long conversations in his name with journalists/bloggers, it would result in ridiculous situations where he'd have to comment on statements he didn't even make, but without the ability to deny ever making them.
I think it's obvious Apple knew about this issue before now. The 'bumper' was their attempt at a preemptive fix. No doubt they hoped most people would run with it, and those with problems would be a quiet minority.
Now that it's really blown up, you can understand the reluctance to let go of plan A and hope things quieten down. When things don't quieten down, it will be interesting to see how they handle it. Free bumpers are probably plan B, and while some consumers seem happy with this patch, I think the damage has already been done — to both sales and reputation. Sales come and go, but reputation is harder to earn, and even harder to win back once lost.
I'm actually starting to feel sorry for Steve Jobs at this point. Telling us to 'avoid holding it in that way' is a terrible response, and he probably regrets it now. Talk about adding fuel to the media fire! But I don't believe for a moment that Steve is all about making millions and screwing customers along the way like a lot of commenters seem to think. I believe he is more driven by the desire to create something 'insanely great' as he used to say. So when a product like this, that is in most respects an amazingly cool piece of technology, gets such a bad reaction, I reckon he takes it hard and takes it personally.
But maybe there's an opportunity here, for Steve to take a risk and do the 'right thing' by consumers; to do something that he will be remembered for along with all Apple's innovation and success; to show some humility and apologise; to be completely honest about the problem and what Apple is doing to fix it — whether that means some kind of coating on the antenna, or a more substantial rethink of the whole antenna system. That will give fuel to the Apple haters and competitors to be sure, but the way I see it, a company that can own up to its mistakes (and they all make them) and goes out of its way to look after its customers, is one that will more likely earn my respect.
Now that it's really blown up, you can understand the reluctance to let go of plan A and hope things quieten down. When things don't quieten down, it will be interesting to see how they handle it. Free bumpers are probably plan B, and while some consumers seem happy with this patch, I think the damage has already been done — to both sales and reputation. Sales come and go, but reputation is harder to earn, and even harder to win back once lost.
I'm actually starting to feel sorry for Steve Jobs at this point. Telling us to 'avoid holding it in that way' is a terrible response, and he probably regrets it now. Talk about adding fuel to the media fire! But I don't believe for a moment that Steve is all about making millions and screwing customers along the way like a lot of commenters seem to think. I believe he is more driven by the desire to create something 'insanely great' as he used to say. So when a product like this, that is in most respects an amazingly cool piece of technology, gets such a bad reaction, I reckon he takes it hard and takes it personally.
But maybe there's an opportunity here, for Steve to take a risk and do the 'right thing' by consumers; to do something that he will be remembered for along with all Apple's innovation and success; to show some humility and apologise; to be completely honest about the problem and what Apple is doing to fix it — whether that means some kind of coating on the antenna, or a more substantial rethink of the whole antenna system. That will give fuel to the Apple haters and competitors to be sure, but the way I see it, a company that can own up to its mistakes (and they all make them) and goes out of its way to look after its customers, is one that will more likely earn my respect.
you not only have right to to complain, but you also have the right to return it, not buy one, and get another phone.
A consumer who was interested in getting the best would not be the first to buy one, wait, read reviews, and make a decision. Like what many do when buying a flat screen or a microwave.
But the idiots who love to complain had to have it first, before anyone else. You have ample remedies. Deal with it.