Seriously?
So why don't you implement it?
Perhaps because the imminent risk of getting fired? sued? running the business into the ground? getting one's behind kicked?
All evidence points to the contrary. And logically so: people, customers, and life in general are much more complex than unidimensional objects from which you get profits out of. We can see all around that such binary mentality is making the world an awful place to live for everybody... not to mention all the wars, conflicts and bs it has historically brought.
Steve Jobs was a great visionary, but a crappy leader... more of a sociopathic d-bag, according to countless first hand witnesses.
Cheers!