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Just returned my iPad 3
- Thread starter r-sparks
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The 18MP image that is stored on the memory card has to be perfect. You may not be aware of the complexity of the circuitry that captures the image. But if the raw data is bad, it looks bad on all displays. Plus many images are zoomed and cropped. So even a single bad pixel out of 18M will be very visible and color inaccuracies are very noticeable.
Oh, I believe you about how important capturing that perfect image is. But a camera doesn't display that image at full resolution on a LCD screen. The image capture technology in cameras is a completely different technology that have nothing to do with iPad screen quality or lack thereof.
Hopefully from all this, Apple realizes the defects in their screens, even though to the regular consumer it's unnoticeable they shouldn't be "sneaking" this past us
Who is "us"? And if "us" is a small minority, then no, Apple has no need to care. After all that hoolaboo over antennagate, iPhone 4 went on to sell in record numbers. The screen problem has gotten nowhere near as much attention as antennagate. Why should Apple care?
Played around with the iPad more today - at least for me it's definitely not a white point issue. My iPad seems slightly pink or slightly green depending on the angle. I'm positive it's the same effect u see when looking at the iPhone 4/4S screen in a reflection or through a lense. Just more apparent due to the size of the screen
Here's what I'm talking about with the iPhone
Here's what I'm talking about with the iPhone
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Obviously, all TFT screens vary in colour balance/saturation depending on the angle you view them at.
Consider the iPad in this regard: It can be looked at straight-on, but more frequently it's held at a slight 15-30 degree angle to the line of sight. Think about the Smart Cover -- this is designed to place the iPad at this kind of angle when it's on a surface.
With the iPad I returned right at the beginning of this thread the pinkish/rosy tint to whites actually went away if I used it at a 15-30 degree angle. It was only visible when the iPad was viewed straight-on.
So, I wonder if quality control dictates that iPads are only supposed to have perfect white balance at saturation if viewed at this slight angle. I doubt it, but I thought I'd put it out there as a theory.
Nope, not returning my iPad. The display is perfect and it's working great.
In case something goes wrong in the future, I have AppleCare. All good.
In case something goes wrong in the future, I have AppleCare. All good.
Sounds to me like it was fine and you should of just kept it... at best you will buy again in a few months time and be lucky to end up with something similar to what you previously had, most likely you will encounter screens that are not uniform in tint, have dark patches, yellowing or dust etc, in the mean time everyone else is getting on with life and enjoying their iPad. Once you get into the returns game, expect to go through many iPads all with different quirks or problems of their own, and seeing as you have returned once, you will most likely return again even more easily than before as you set yourself a higher bar for acceptance each time... I think the perfection you are looking for will be very hard to find indeed. Remember people who post on here and announce they have a perfect ipad encouraging others to return may not have the same expert eye as yourself and their definition of "perfect" might be different to yours. A grainy photo on a forum taken with a camera with unknown settings in a poorly lit enviornment is not enough to show these issues people like yourself are returning ipads for. When you buy an expensive monitor or TV and realise that they too have similar display issues, i think you are battling against the nature of the beast with the technology and a symptom of buying a cutting edge device with a manufacturing process far from mature. Google these issues on any of the lastets devices and you will find forums are full of similar issues. Its a fact of life with the technology i'm afraid.
Keep these posts coming eventually apple will have to reply to Screengate! What is going on? I think apple employees don't admit to much unless it's official, or worse utterly disinterested when I returned mine and pointed out the thousands of posts online.
It's unprecedented for a screen to be so hit and miss with apple, all my other devices have been perfect.
It's unprecedented for a screen to be so hit and miss with apple, all my other devices have been perfect.
Alot of people are flaming for these forums containing only those who are starting threads "I'm returning my iPad" and "My iPad is faulty" - Yes there are alot of threads like that, but how many people do you know that post on a support/discussion forum saying "Everything fine over here" - It's these guys that tend to keep quiet and enjoy their purchase.
So please, no more moaning about any seeing bad experiences on the forums, that's how it is, it's human nature.
So please, no more moaning about any seeing bad experiences on the forums, that's how it is, it's human nature.
This is a long thread, I know, but I already mentioned myself all these issues, and said that the whole point of making the return was that I'm prepared to take this risk. Personally I think the next one I get will probably be the same, or slightly better. Let's wait and see what happens when the new screen manufacturers come online mainstream.
I like the iPad but I don't need it. It pushed aside my Macbook Pro while I had it, but now it's gone I can do the same stuff in the same locations with my Macbook. I just have something heavier to lug around!
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None of the sane people here expect Apple to be reading any of this. We're discussing and sharing our experiences as part of a community of like-minded people. I don't know how one officially complains to Apple. I'll do some research now.
Fair enough. I guess if you plan to buy 5 like you said you will accelerate the whole process. But if you do end up with basically the same as you had oringially deciding that that is indeed the best it will have all been for nothing.
I went into the regent street store and they had some with different tints, so some slightly pink and some which looked white, but we all know they could have been yellow or had multiple tinted patches and you can't tell under those lights... The main thing I noticed was the iPad 2 was a lot brighter in terms of LED strength than the new iPad, but I have heard the new iPad requires 2.5 times the power to light the retina screen, so it doesn't seem surprising when you think of it like that.
I think the main thing to aim for is a uniform screen... When I had my numerous iMacs all I wanted was a uniform screen, be it a blue tint or slightly pink tint, what killed it for me was when one half of the screen was pink and the other was blue... I would add that colours looked better when viewing them in the pink areas, the blue areas made them looked washed out and not as vibrant, but yes whites did look more white in the blue tinted areas... I do hope apple give us some kind of colour control in the next release of OS on the ipad... You also should remember IPS is different to what you may be used to and things like viewing angles are different and you do have things like colour shift and even IPS glow on large monitors... This is not a fault but a fact of life with the technology...
Does anyone know the process if you return in say 11 months time and get a refurb and the refurb is no good, can you keep returning refurbs or is it a one time swap and you have to live with it?
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At max brightness, my new iPad is a lot brighter than my iPad 2 when displaying a white page. At min brightness, the new iPad is actually even darker which helps with nighttime reading without bothering my girl.
Notmsure though if that's what most people see. Perhaps my iPad 2 is just dimmer thsn most, I never noticed the difference.
That would mean your new iPad is INSANELY bright then, because the iPad 2's i have seen are very very bright when on max.
I'm just waiting for the obvious shark jumping to move from "Screengate" being Apple's fault to the REAL reason...
Samsung intentionally borked the screens as a means of undermining Apple's dominance and as a revenge tactic for all the lawsuits flying back and forth between the two companies.
Samsung intentionally borked the screens as a means of undermining Apple's dominance and as a revenge tactic for all the lawsuits flying back and forth between the two companies.
I promise that I'll post my experiences here.
To be blunt I don't really care a great deal about having a wonderful and extensive colour gamut. Provided the colours are accurate (that is, blue doesn't appear green, for example), I'm far more keen to have a neutral white, or at a push I'd accept a slightly yellow or blue screen. But pink/magenta is a terrible tint to give to white.
I found this link but it consists of typical and extensive Apple legalese that I couldn't be bothered reading through: http://store.apple.com/uk/open/salespolicies#topic-19
If this is your plan then I'd buy online (I note that you're in the UK). All UK online sales come with a cooling-off period, no matter what it is you're buying (Distance Selling Regulations), which allow you to return the product. Whether Apple would then swap it for another is up to them, I guess, but you could always just place another order for another refurb. Keep a note of device serial numbers though -- it'd be funny if they sent out the same iPad for your second and third orders!
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Incidentally, one of the worst screens on any computer I've ever seen was on my old iBook G4. The colours were utterly skewed. Some blues appeared green, for example. I remember visiting Metafilter with another computer and being surprised the background was supposed to be blue. It had always appeared sea-green/turqoise on the iBook.
The backlighting was also very poor, to the extent that any natural light at all meant I couldn't see anything. I had to be sitting practically in the dark, with the screen turned up 100% all the time. That's when I learned the hard lesson that you should always return products immediately if you're not happy with them.
Other than that, though, screens on my Apple products have been OK. My 20in iMac had a mind-blowing screen. My white Macbook had a few dead pixels but was good, although some dust found its way into the screen after a year or two. Best of all has been my Macbook Pro (2009), with an LED-lit screen.
Oh and the iPhone 4 also has a great screen, although having seen it alongside an iPad 3, I suspect its colour gamut isn't too hot. But it's amazing in other ways.
iPad = IPS, not TFT
You are getting a premium screen as a premium price.
http://www.macworld.com/article/1146028/inplaneswitching.html
Yes, you're getting a premium screen as a premium price. Name one other than iPad that has 9.7inch screen with that resolution. NONE.
It's no perfect as a new technology, but that doesn't make it a cheap tech. Frankly, it's not bad at all in normal light situation.
Could be, I don't know. I don't have any other new iPads to compare mine too. This, or my old iPad 2 is just dimmer than the rest. Like I said, I have never noticed either way or compared them. Both screens look fine to me on their own.
New technology?
http://en.wikipedia.org/wiki/IPS_panel
*btw: You can pick up 27" 2560x1440 IPS monitors for $350 but they don't have Apple logo's on them or require proprietary Thunderbolt connections.
Well mine went back today after five attempts. Given up now but picked up a MBA 11". Will use this and my Tab for now. Might try again in a few months.
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Well mine went back today after five attempts. Given up now but picked up a MBA 11". Will use this and my Tab for now. Might try again in a few months.
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Well mine went back today after five attempts. Given up now but picked up a MBA 11". Will use this and my Tab for now. Might try again in a few months.
IPS screens tend not to change colors until you hit extreme angles. My 20" NEC monitor (AS-IPS screen) does not shift at all. The pink/green thing is either a side-effect of making the pixels so small, or it has something to do with the type of glass/coating Apple is using. The effect I see is similar to the picture of the iPhone reflection in my earlier post. Just not as strong.
Also keep in mind it is impossible for your eyes to be perfectly perpendicular to every pixel on the ipad. The edges will always be somewhat off - the difference from 90 degrees will increase with screen size.
All LCDs (IPS panels included) are TFT
this is the one of the silliest apple apologist posts that i've read in a while.
i have an ipad 2 32gb unit. my next ipad will be the ipad4 64gb unit which means that including tax and assuming no changes to the storage models, i'll be paying ~$770 for the tablet. and you're telling me i should not expect to get a flawless tablet?!
what does the car/pricing analogy have anything to do with Foxconn/Samsung/Apple doing more QC checks or holding the manufacturer up to delivering a product w/o screen issues, etc? besides, the ipad is considered the defacto 'rolls-royce' of tablets both in terms of price and reputation anyway.
i don't care if i'm buying a tablet, laptop, TV or other consumer good(s). I expect that if the product has issues, then the manufacturer is responsible for providing a defect-free replacement or a full refund.
i have an ipad 2 32gb unit. my next ipad will be the ipad4 64gb unit which means that including tax and assuming no changes to the storage models, i'll be paying ~$770 for the tablet. and you're telling me i should not expect to get a flawless tablet?!
what does the car/pricing analogy have anything to do with Foxconn/Samsung/Apple doing more QC checks or holding the manufacturer up to delivering a product w/o screen issues, etc? besides, the ipad is considered the defacto 'rolls-royce' of tablets both in terms of price and reputation anyway.
i don't care if i'm buying a tablet, laptop, TV or other consumer good(s). I expect that if the product has issues, then the manufacturer is responsible for providing a defect-free replacement or a full refund.
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