I don't think Apple needs to have people return phones. TBH, I don't know what "compensation" would make me whole, but in some ways that is besides the point. I am (was?) a big Apple proponent, and it is that part of me that is the most disappointed in Apple. It is also the most valuable part of me to Apple because it is what keeps me in the Apple ecosystem and buying more Apple products in the future. I actually recommend that people not upgrade to the any of the iPhone 16's, and I have never done that before. Because once people feel betrayed, it is hard for them to come back, and I do feel betrayed and stolen from; all because of a phone and need to preserve short term profits? Really, Apple? I really thought Tim Cook was better than that, but now I see him as a cold-hearted bean counter. An apology and some act of contrition would address that sense of betrayal. Instead, Apple just keeps silent hoping that the issue will go away. Meanwhile, AI is racing ahead and leaving Apple behind.The problem is that for Apple or Tim Cook to step forward here and to the right thing, they'd have to essentially make the same offer that Jobs made then - if you're not happy with having purchased an iPhone 16 that was supposed to have an advanced Siri, you can return the phone. Does anyone actually think they're going to offer that solution?
Honestly, this is a bad sitch. They sold these devices on the basis of these AI features, and a conversational, useful Siri is probably the feature everyone with an iPhone 16 was most anticipating. As much as I hate to say it, a class-action wouldn't be inappropriate here, and I think ultimately a lot of folks are going to get a payout.