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I tried swapping Kuycon's USB-C cable with the Thunderbolt-3 cable from my Studio Display, and System Report is still not showing Kuycon as using Thunderbolt.
I'm assuming when the studio display is connected it shows up under Thunderbolt in the system report?
 
I think the way to understand it is in the context of people buying cables for it, especially in the Chinese marketplace. No doubt changing cables is the solution to a high percentage of their customer-support calls. So they want to get “Thunderbolt 5” in there — it’s easy to understand, while USB4 v2 just descends further into the madness of USB4 and USB3. They use the word “compatible” when referencing Thunderbolt 5 — I think the message is basically “Just buy a Thunderbolt 5 cable for USB-C input and you’ll be fine. Otherwise, you’ll need a doctorate in USB Studies to know what cable to buy.”

But it’s not a Thunderbolt 5 port based on two owner reports above. So it’s incorrect and deceptive advertising.
 
But it’s not a Thunderbolt 5 port based on two owner reports above. So it’s incorrect and deceptive advertising.
I think the message is basically “Just buy a Thunderbolt 5 cable for USB-C input and you’ll be fine.
I think both these statements are correct. Although tt is misleading that they lean into Thunderbolt when listing the specs.

But also I think we need be realistic and look at the value proposition offered by Kuycon. As an owner of the Kuycon I would say the headline is that it is very good value for money. It's 32", the colour accuracy is good, the ease integration with my Mac Studio is great, the stand looks good and works well, you get a VISA mount as part of the package, it's 6K 60Hz as advertised. For the price, I would say that's a good deal. If I had unlimited funds, would I buy the Apple Pro Display XDR instead? Probably. Would I rather have the Apple Studio Display? Probably not – the 27" falls short for me and it is overpriced when including the extra cost of the stand. If I was in the market for a 27" display I would probably opt for a Kuycon 27" model until Apple announce a new Apple Studio Display and then I'd reconsider my options.
 
But it’s not a Thunderbolt 5 port based on two owner reports above. So it’s incorrect and deceptive advertising.
Perhaps deceptive, but not incorrect if you read the good, strict translation of the User Guide. It doesn’t say it is a Thunderbolt 5 port. It says the port is USB-C 80Gbps (HDBR20) *and* it is compatible with Thunderbolt 5 (or in the marketing graphic, “with Thunderbolt 5 support”).

What prompted my comment was not just the user guide, which has a long, complicated paragraph on cables (and a whole section on GPU requirements). It was also promoted by another real-world experience of an owner (not sure if it was here or Reddit) who was running the Tahoe beta — they had a dead screen, the Mac didn’t didn’t recognize the display at all, but the problem was solved by switching to a Thunderbolt 5 cable.
 
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I'm assuming when the studio display is connected it shows up under Thunderbolt in the system report?
Yeah:

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EDIT: Whoops, that shows my MacBook Pro Display, but the Studio Display is similar. Obviously no Kuycon showing up as well.
 
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For anyone in the US that happened to order from ClickClack, can you let me know the time frame from order to deliver? The website says 10-15 days and I'd like to get a sense of how accurate this has been. They ship it first freight to the US, and then Fedex takes over for the final delivery, so wondering how long it took for Fedex to get the package.
 
For anyone in the US that happened to order from ClickClack, can you let me know the time frame from order to deliver? The website says 10-15 days and I'd like to get a sense of how accurate this has been. They ship it first freight to the US, and then Fedex takes over for the final delivery, so wondering how long it took for Fedex to get the package.
See Post #150 in this thread. It was 16 days for me.
 
For anyone in the US that happened to order from ClickClack, can you let me know the time frame from order to deliver? The website says 10-15 days and I'd like to get a sense of how accurate this has been. They ship it first freight to the US, and then Fedex takes over for the final delivery, so wondering how long it took for Fedex to get the package.
Im in the US & I got UPS delivering not FedEx. I Ordered Aug. 6th, Got the Label created Aug. 8th & im still waiting for them to receive the package.
 
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For anyone in the US that happened to order from ClickClack, can you let me know the time frame from order to deliver? The website says 10-15 days and I'd like to get a sense of how accurate this has been. They ship it first freight to the US, and then Fedex takes over for the final delivery, so wondering how long it took for Fedex to get the package.
Shipping

It was 14 days before I got a legit US tracking number, then another 3 days for FedEx to finally sling it to The Free State of South California. The gonk driver flatlined the signature 2FA and left the crate streetside. Lucky I was in meatspace to klep it before any scavs did.

Now that it’s on my desk, I’m chippin' in. The panel is preem — crisp as chrome, smooth as a braindance. Found one dead pixel, but you’d need a ripperdoc's Kiroshi optics to even notice. Thinking about strapping a mirror nearby just to peep the soycheese-grater aesthetic from a fresh angle. (XDR, who?) Glad I didn’t burn extra Eddies on the Studio Display — straight DisplayPort feels way less messy than my old USB-C Ultrafine rig for Arasaka PCs.

Build & Features

Mounting, power switch, and ports are all nova. The manual was dirty— wasted ink saying “remote battery not included” instead of just listing which battery it actually needs.

USB-C Output ports:

• Couldn’t juice a MiltechBook or MagSafe.
• No-go on Thunderbolt (no surprise).
• My retrotech drive that runs ~62 MB/s got cut to half speed.
• Did juice my AirPods, and my wired PS5 DualSense BD wreath had haptics live and kicking.

Software & Compatibility

Had BetterDisplay already riding shotgun, so brightness keys worked out of the box. Colors looked apogee day-one. Edge vignetting’s there if you’re hunting, but civvies won’t clock it. Aluminum finish? Twintone so tight even Net Watch would be sent spiraling. Side-by-side, the LG 4K reads colder, this Kuycon 6K runs warmer.

Practical Use

Extra screen space is a serious upgrade -- I can run a 4K flatvid while keeping After Effects controls avail (digital makeup Fixer here). And yeah, my Miltech Studio M1 Ultra cyberdeck jacked Night City in 6K —so much rez makes me feel like a corpo rat in the best way possible.

Running stock resolution scaling at 3072×1728 for now. Any edgerunners got tips for maxing resolution while keeping UI readable? Also, anyone brave enough to flash the firmware shard yet? I’m of the mind: if it ain’t broke, don’t slot the update.

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Im in the US & I got UPS delivering not FedEx. I Ordered Aug. 6th, Got the Label created Aug. 8th & im still waiting for them to receive the package.
Thanks. I've got the exact same timeline as you, label created on the 8th. Hoping it gets delivered this week!
 
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I reached out to the aforementioned Reddit mod who was trying to get to the bottom of what was going on with Kuycon, passing along what I had learned.

They related part of their chat with the "Kuycon Europe" representative who had been posting there. The "kuycon.it" site is not affiliated with the other three, which are related: "kuycon.co" (Kuycon Europe), "kuycon.us" (Kuycon US), and "kuycon.ru" (Kuycon Russia). The Russian site is older and dates to 2022, so I think maybe that is who is operating all three. The cryptocurrency emphasis/discount makes sense in that context. They probably do have a vendor relationship with Kuycon, but I'd be very surprised if it is for global sales.
Appreciate the information here. This is actually worse than I thought... Russian vendor is essentially circumventing war sanctions by operating US and European entities. I don't think Kuycon.us and Kuycon.co customers were aware that they were sending EUR/USD to Russia.
 
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Also, anyone brave enough to flash the firmware shard yet? I’m of the mind: if it ain’t broke, don’t slot the update.
I messaged Kuycon to ask about firmware updates and if they have instructions on how to apply and this was the reply:

"Monitors rarely require firmware updates, but if needed, you can contact us at that time At that time, we can provide technical guidance."
 
The way the stand attaches to the monitor looks like it tilts on the monitor side but doesn't tilt on the stand side. Is that correct?
 
The way the stand attaches to the monitor looks like it tilts on the monitor side but doesn't tilt on the stand side. Is that correct?
Yes, I think that has already been discussed in detail in this thread. It works a little differently than with the Apple Studio Display. But I don't think it's that bad, because how often do you change the height of your monitor?
 
I messaged Kuycon to ask about firmware updates and if they have instructions on how to apply and this was the reply:

"Monitors rarely require firmware updates, but if needed, you can contact us at that time At that time, we can provide technical guidance."

Could be slightly different, but for the G27X I messaged them on multiple platforms (Taobao, JD, etc.) and they didn't want to provide me with the latest firmware and insisted that there weren't any updates in the last 2 years even though I had gotten them from them in the past. Also it could be different for the G32P, but for the G27X you have to have a special usb dongle in order to flash the firmware
 
Could be slightly different, but for the G27X I messaged them on multiple platforms (Taobao, JD, etc.) and they didn't want to provide me with the latest firmware and insisted that there weren't any updates in the last 2 years even though I had gotten them from them in the past. Also it could be different for the G32P, but for the G27X you have to have a special usb dongle in order to flash the firmware
It’s funny because the questions over firmware are entirely self inflicted. If their manual and contents of box didn’t mention a USB for firmware, nobody would ever have asked. I bet there’s only a handful of people who have ever manually updated a monitor’s firmware
 
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It’s funny because the questions over firmware are entirely self inflicted. If their manual and contents of box didn’t mention a USB for firmware, nobody would ever have asked. I bet there’s only a handful of people who have ever manually updated a monitor’s firmware
Agree. The only reason I asked them was because there was a USB stick containing firmware files supplied in the box. It wouldn't have crossed my mind otherwise.
 
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It’s funny because the questions over firmware are entirely self inflicted. If their manual and contents of box didn’t mention a USB for firmware, nobody would ever have asked. I bet there’s only a handful of people who have ever manually updated a monitor’s firmware
I wouldn't have thought about it either, but I got two of them and they obviously had different firmware (menus were different and the wake times drastically different) so I just wanted to get them on the same firmware. I also have one that has a corrupted EDID so it doesn't output higher than 1080p over HDMI and was hoping maybe firmware would fix
 
technically, they never said "Thunderbolt 5 port", they say "Thunderbolt 5 compatible port", which is true.

So what does:

"Thunderbolt 5 compatible port" - actually mean. Care to expand?


Had a chat with ClickClack, here’s what they said…
 

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@sparkie7
Quote ClickClack:
"It means the monitor can connect and work with devices that support Thunderbolt 4 or 5, ensuring high-speed data transfer and connectivity.
...
The G32P monitor has a Thunderbolt 5 port on the back."


If it is a 'Thunderbolt 5 port' on the back it will only be 'Thunderbolt 5 compatible', because if it's not Intel certified it's only compatible.
Only certified products can officially use the trademark 'Thunderbolt 5'.

As well as that, 'ensuring high-speed data transfer and connectivity' is an untruth.

The data transfer speed is only USB 2 rates - according to their marketing web page:
2x USB-C Hub PortsUSB2.0 Expansion port
* 480Mbps speed

All that means most likely it's a USB Alt-mode DP input port.

Of course, a teardown could reveal a different truth, but that, so far, hasn't happened... ☹️

EDIT:

I think what ClickClack support is saying is 'Please use a TB 5 cable' so everything will work faultlessly.'

Because understanding that a USB 3.x Gen x cable isn't going to work with a high resolution monitor, as it won't be fast enough (for 5/6/8K)...

Good luck with that.

...that you need a cable with 4 high-speed data channels, all wired to work 'unidirectionally but bidirectionally'...

...you need a USB4 speed cable, where all 4 channels are needed to carry video TO the monitor, and with none available for USB 3/4 data in either direction...

... and that no USB4 cable over 1m in length will work unless it is a certified TB4 cable...

None of that is going to make things easier to understand...

With video-carrying cables the magic word is 8K.
For years it's been 4K(/60), and that has worked fine for monitors with any USB 3.x Alt-mode DP cable.

Now, with 5/6/8K video, only the best cables will work (and need to have the 8K sticker)...
As @tenthousandthings has put it.
“Just buy a Thunderbolt 5 cable for USB-C input and you’ll be fine. Otherwise, you’ll need a doctorate in USB Studies to know what cable to buy.” :D
 
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So what does:

"Thunderbolt 5 compatible port" - actually mean. Care to expand?
it basically means that the monitor can be connected to any Thunderbolt 5 port on your Mac/PC via any USB-C cable that supports 80 Gbit/s bandwidth. And since all Thunderbolt 5 cables support this bandwidth by specification, it's easier to say "it's Thunderbolt 5 compatible port, so use Thunderbolt 5 cable, please" than "use a USB-C 80Gbit-rated cable".

BUT this monitor itself does NOT support Thunderbolt, so when you connect it to your computer you won't get all Thunderbolt-specific features (like daisy-chaining, multigigabit data hub etc).
Had a chat with ClickClack, here’s what they said…
they lied. This monitor doesn't show up in the respective System report section thus Thunderbolt interface is not using.
 
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it basically means that the monitor can be connected to any Thunderbolt 5 port on your Mac/PC via any USB-C cable that supports 80 Gbit/s bandwidth. And since all Thunderbolt 5 cables support this bandwidth by specification, it's easier to say "it's Thunderbolt 5 compatible port, so use Thunderbolt 5 cable, please" than "use a USB-C 80Gbit-rated cable".

BUT this monitor itself does NOT support Thunderbolt, so when you connect it to your computer you won't get all Thunderbolt-specific features (like daisy-chaining, multigigabit data hub etc).

they lied. This monitor doesn't show up in the respective System report section thus Thunderbolt interface is not using.
I guess the question is how should they answer that question?

It’s tricky, because they don’t know the customer already knows the answer. They think the customer wants to know if the monitor is compatible with a Thunderbolt 5 computer. Which it is, with regard to the display stream. Its limitations with regard to the data stream are a different question, the two additional USB-C ports are 480Mbps downstream. No doubt if you were to ask that, they would tell you that.

I guess the best way to answer would be to use a preamble, like “For the purposes of the display stream, the USB-C input port fully supports the specifications for Thunderbolt 5.”
 
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I guess the question is how should they answer that question?
I reckon they should tell the truth and don't give misleading information.
For the purposes of the display stream, the USB-C input port fully supports the specifications for Thunderbolt 5
Looks like it's a little bit too complicated answer and I'm not sure it is 100% correct either. Because technically Thunderbolt 5 specification and DisplayPort specification are two different specifications. Thunderbolt doesn't specify DisplayPort characteristics, it just specifies parameters of DisplayPort stream tunneling.

This monitor doesn't work with tunneled DisplayPort stream, it works with raw DisplayPort signal. But since every Thunderbolt port also works as a plain USB-C port with DP Alt mode we can be certain that the monitor would work with such a port as intended.

So, I think they should use the wording "for the display functions this is Thunderbolt 5 compatible port" (with emphasis on "compatible" and without mentions of TB specs). It would be a 100% correct and exhaustive answer.

Correct me if I'm wrong.
 
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