Law Firm Gearing Up for iPhone 4 Suit Over Signal Issues

[jeff33702]

I'm going to give it just a bit more time. I need to hear something positive from Apple or I'm going to sign up for this class action.

Like I've said elsewhere, I'm no expert but as soon as the lawyers hire a real communications engineer/expert, they are going to EASILY reproduce problems like this video (and audio) that show the iP4's 3G data FREEZE when the phone is simply touched....not clenched.
http://www.youtube.com/watch?v=Wzn8QhrYIvI

 

[01grander]

Will that single act of contrition make you feel better?

Yep. I don't understand why the people that don't have an issue are commenting.....just don't sign up for the lawsuit. Apple needs to admit their flawed design and at least give out free cases.

 

[wreckshop]

Well for starters it doesnt work for YOU. Don't speak for other people on this forum and don't speak for me because we didn't wake up together And this lawsuit? It's stupid! Your saying to get apple to acknowledge the issue, Well they have and the phone hasn't even been out for a week yet.

wtf makes u think I'm speaking for u? if u dont have a problem with ur device enjoy ur phone and let the people who do have problems let them try and get their defective devices fiixed. why do u care how people if apple gets sued? does it cause u any damage? does a lawsuit make ur perfectly functioning iphone start to malfunction? if apple is found to be innocent in a court of law fine. but if they are found guilty for selling a defective product I guarantee u will be standing in line with all the other people who complained demanding apple fix ur phone.

 

[JediZenMaster]

wtf makes u think I'm speaking for u? if u dont have a problem with ur device enjoy ur phone and let the people who do have problems let them try and get their defective devices fiixed. why do u care how people if apple gets sued? does it cause u any damage? does a lawsuit make ur perfectly functioning iphone start to malfunction? if apple is found to be innocent in a court of law fine. but if they are found guilty for selling a defective product I guarantee u will be standing in line with all the other people who complained demanding apple fix ur phone.

Do you use spellcheck any? And also i won't be standing in line anywhere because my phone works. The iPhone has barely been out for a week and you are acting like it has been months since the issue has occured. A class action suit can't even be filed untill apple has had an reasonable amount of time to attempt to resolve the issue of the affected devices.

Apple needs time to resolve it. So much to your chagrin they will resolve the issue and you will have to search and hunt for yet something else to needle into the ground about apple.

Have a great day brother

 

[HLdan]

I don't care if the lawyers get rich off of this.....i just care that Steve Jobs stops being such an arogant sob and admits he(his company) makes mistakes. I'm tired of Apple acting all high and mighty about everything they do.

Then don't buy their products if you're sick of the company and it's CEO for goodness sake, SHEESH!

 

[SoGood]

Only in America! Where people willingly and actively use lawyers to sue on non-issues. The antenna issue is but a fact of physics and not an issue of design. A case of this is like suing car manufactures for having A pillars on cars that obstruct vision and causes accidents. Quite pathetic.

 

[tjwaggoner]

Dont see a need for lawsuits when mass returns would work

Im not going to say a lot here because my phones havent arrived yet. I ordered from apple right when they changed it to July 14th for shipping, kinda peeved that I hear reports of people exchanging phones multiple times, if you have enough stock to stock shelves for exchanges, then ship the phones to people who have ordered them. But that is for another discussion, the issue with people having problems with the reception to the extent of filing a lawsuit seems nuts. Nobody has owned this phone long enough to be out the window to return it and get out of your agreement with Att. Seems that people are suing over something when they should be returning it and taking their business elsewhere. But, I dont actually own one yet so I probably should have kept my yap shut about it.

 

[BrianKonarsMac]

Only in America! Where people willingly and actively use lawyers to sue on non-issues. The antenna issue is but a fact of physics and not an issue of design. A case of this is like suing car manufactures for having A pillars on cars that obstruct vision and causes accidents. Quite pathetic.

Really? You don't think it's a design issue? You know, they did design it specifically to have an external antenna... that was one of the talking points in the introduction of the iPhone - "and this band here is actually the antenna!"

You're right, the antenna issue may be a law of physics, but certain designs are more likely to be affected by that... and this is one of those designs. All you need to do is look at the fact that a $30 piece of plastic, which essentially prevents your skin from touching the antenna fixes the problem. They could have easily designed that "bumper" into the phone and alleviated the issue before anyone noticed, but they didn't - they specifically chose the design they have, and one can assume the technology people at Apple were fighting the design guys tooth and nail, and lost.

I do agree though that our general reaction to any issue, which is to sue to the offending party, is quite ridiculous though. I advocate blood sports - if it were really that big of a deal to you, you'd have to opportunity to fight Steve Jobs in a caged death match... entertainment, population control, and indisputable law all in one.

 

[diogenis]

You guys kid yourselves with this supposedly "class action"
If you don't like the phone just bail out. Nobody forces you to keep it.
Actually, this is going to be the first question any judge would ask: and why did you kept it?
In the meantime, those leeches will win at least publicity, which is all they need.

 

[wreckshop]

You guys kid yourselves with this supposedly "class action"
If you don't like the phone just bail out. Nobody forces you to keep it.
Actually, this is going to be the first question any judge would ask: and why did you kept it?
In the meantime, those leeches will win at least publicity, which is all they need.

first of all, why r u trippin? does this class action lawsuit hurt u in anyway? why dont u let whoever got problems try and get them resolved and mind ur own business

 

[Journojulz]

first of all, why r u trippin? does this class action lawsuit hurt u in anyway?

Yes - it wastes time and money that all apple shareholders and customers will have to pay for and reinforces the lie that lawyers are working for anyone but themselves.

 

[gazmac]

Not a great fan of lawyers either, but Apple has been asking for litigious trouble on this one. My last two calls - one in the office and one at home - have both been dropped. I have never before had a dropped call on any of my iPhones, going back to first gen.

It's the lack of info on a fix that's really annoying but I guess patience is a virtue.

We don't have class actions in the same way here in the UK but I am coming round to the view Apple deserves what's coming to it. The least they could do is give away the bumpers.

 

[Steve Ballmer]

LMAO at everyone trying to drive down AAPL!

Apple shouldn't be held accountable for shipping defective products, just like any other company?

I'm not at all saying the iPhone 4 is defective, but if it was, they absolutely should offer refunds, free repairs or something similar. To dismiss Apple just because it has a cult following would be inexcusable.

 

[firewood]

So you think have a metal antenna on the OUTSIDE of the phone is a smart idea? You think being able to degrade the signal with a key or a hot dog is a good thing?

You can either put the antenna inside, where it has to be smaller and will get more interference from the internals of the phone, or external, when the user can more easily choose whether to interfere or not, depending on signal strength and how much they want to make the call.

Other cell phone designers went the easy route, and hid a weak antenna inside, pre-degraded but safe for use by dummies. Or earlier, some of them made an aerial that stuck up and radiated close to your head (StarTAC, et.al.). If you put a hot dog on one of those stick up aerials, it would also degrade the signal. Apple found a way to place an external antenna that wouldn't stick up and poke your eye, if used by intelligent humans.

You don't have to hold the i4 "funny" in strong signal areas. In the weakest signal areas, you can choose to hold the i4 in such a manner that it might complete calls that other cell phones couldn't any which way. Intelligent choice.

 

[HurryKayne]

mmmmmm...i suppose this is going to be a real mess for Apple,
to avoid that they need to make a recall on the already sold Apple's 4 an to admit they had an unexpected issue on the production resultin then in the Antenna's fail.....
this will give them the time to adjust it,to save a little its imagine and face,
and to put a little finish on the metal band to stop the bad reception...
all...with a low profile...that means stoppin Jobs to say things like
"You hold it wrong..",or"Stay...tuned ( ...not really....funny)"....

 

[HurryKayne]

can i tell you a thought m8s...
i live in Italy even if my mother is from London...
and here in Italy we actually have not any kind of law just the class action one...
and its a mess...consumers doesn't mean nothing....
industrial people have their class taking decisions without any safety for us..,
i really hope to see laws like yours in my ..beatiful but "poor" land...
'cause here in iTALY you don't rappresent nothing more than a wallet where to take without any kind...here we have "mafia people" whict are politicians
just to stay away from justice...,
we "have" a 70's clown which govern us with himself protectin laws...dismantling our rights with the electorate's permission....
so make sure to be happy if a "private" stands up for your rights...
really.

 

[Dillenger]

When I receive a hamburger from McDonald's is does NOT look like the one on T.V. and therefore I'm considering a class action law suit, anyone with me?

 

[res1233]

I wouldn't go as far as saying that, after all Steve said to hold the phone different and denied there is any issue when clearly there is some sort of issue. Lets give Apple a chance to formally respond to the issue at hand. Then we can make judgements on how they handle it. I just hope they handle it better than the White iPhone debacle.

I'm fairly certain that since the only immediate workaround for this signal loss issue is to not grip the phone that way, there really wasn't anything else he could say. Although, it would have sounded better if he had added more to it like "We're looking into a fix for the issue" or something of that nature...

 

[cgurr1]

People need to get off Apples dick. How do people not understand the intent of the lawsuit?? Apple issued a product....thousands of people (est.) have found that in order for the product to perform as it is intended, you have to alter your behavior (ie buy a case or HOLD IT DIFFERENTLY). Since there are people with phones who can not replicate the issue then these devices are considered the status quo, therefore Apple has manufactured some products that are faulty. On top of that Apple issued a statement that said that there is no issue concerning the reception problems that people are having.

If I'm dropping calls 50% of the time, that is a DEFECTIVE product. Shut the **** up with "if you don't like it just return it". It's not about returning it, it's about the product working like its supposed to. I like the product but something is wrong with it. I'm sure everybody has returned something in their life that they bought, to which it doesn't work as intended and exchanged it for a new one. Who cares if it's only been 6 days...Apple has ALREADY issued a statement! That means that there is grounds for a suit because Apple is officially stating there is not a problem with the phone, and when people can consistently show that there is a problem...boom.

 

[Journojulz]

Although, it would have sounded better if he had added more to it like "We're looking into a fix for the issue" or something of that nature...

As apple are in the business of "good things better" that should really go without saying.

When you consider how much scrutiny every utterance gets - its no wonder he keeps to a zen-like simplicity.

its like the 3.1 coma issue.

when there is a fix - it will get fixed.

everything else is hot air.

Shut the **** up with "if you don't like it just return it". It's not about returning it, it's about the product working like its supposed to.

If you are an early adopter - you always run this risk.

If you are going to throw your teddies out of the pram when reality doesn't match your expectation, your personality isn't really suited to buying cutting edge tech.

There is an issue - they are working on it.
If you are too impatient to wait for the fix - return it.

 

[tigress666]

You don't have to hold the i4 "funny" in strong signal areas. In the weakest signal areas, you can choose to hold the i4 in such a manner that it might complete calls that other cell phones couldn't any which way. Intelligent choice.

No it isn't. Apparently you can't expect the masses to understand stuff like what you just said. They'll continue to live in their own little worlds where technology is magic and of course things could work the way they think it should work and all those engineers just are too lazy or too worried about appearances to make it work like that.

There's no such thing as limits of technology or having to decide which compromise is best, it's magic right?

I'd like to see all the complainers (many who are bitching cause they don't want to hide that beautiful design that they at the same time are bitching that the designers cared more about beauty than function) design an iphone that looked good to them and had just as good signal (hey, an article just came out saying the new iphone can use a weaker signal than the previous iphone so it works better with the new antenna if you use it right) without worrying that you could interfere with signal. Oh, and it's gotta be good looking cause it seems one of the main complaints is that they don't want to hide the pretty phone. So obviously even to them looks counts.

 

[cgurr1]

There is an issue - they are working on it.
If you are too impatient to wait for the fix - return it.

That's my point...they said that there ISN'T an issue. If they had said there is an issue and that they were working on fixing it then that's fine and I'll wait. I have no qualms with buying new technology b/c I know that if a problem arises, be it software (an update fixes it) or hardware (recall or exchange for new product), that there will be a fix for it. This however is different. Jobs is saying there is NO problem, all the while people can consistently reproduce the problem. I don't know what Apple is doing right now but so far they have f'ed up. Maybe they released it too soon I don't know. But they DID release it, and there ARE units with problems. Either (1)say there is a problem and were working on it, (2)say there is no problem, or (3)don't say anything at all. They should have gone with 1 or 3 as then there wouldn't be a possible claim for suing.

 

[Journojulz]

That's my point...they said that there ISN'T an issue. If they had said there is an issue and that they were working on fixing it then that's fine and I'll wait.

Good, because Jobs has said "hold it a different way" which shows he knows there is an issue and "stay tuned" which means they are doing something about it.

But why would you need telling?

Isn't it blindingly obvious that they will have heard of the problem and will be trying to fix it?

 

[cgurr1]

The only reason I'm pissed is because they/jobs went out of the way to say that it's not an issue. If he would have just said nothing then I wouldn't have any reason to be upset and I would just wait patiently to have it fixed. Now I'm worried there may not be a fix. I have no clue what stay tuned means. It would be totally contradicting if this was a hardware issue. If its a software issue then it would make sense. Not an issue because it can be fixed easily, and "stay tuned" for software update. If it was hardware then it is definitely an issue, and stay tuned would have to mean a recall or something. Unless Apple has a crafty way of fixing a hardware issue to not issue a recall etc.

Does anybody know if you can exchange your phone for a new one if you have signal issues. I mean if tons of other people are saying they don't have issues, it seems pretty clear cut that I should be able to exchange.

 

[Journojulz]

The only reason I'm pissed is because they/jobs went out of the way to say that it's not an issue.

He never does. Apple take secrecy to a whole new level.

You must have noticed that by now.

The fact he even said "don't hold it like that" is a staggering display of openness.

I have no clue what stay tuned means.

It means 'wait'.