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The “problem” is that they are having good sales with that case I guess, so no need for them to step up. But IMO Marketing and the “good fame” they have wont last forever.
Oh without a doubt. If they don't handle this properly, it could really hurt them.
 
Im going to order RL Dark Brown for my Desert Ti but before i do that Im going to wait and see what Jun does/suggest regarding the Usb-c port gap.
 
I agree.

I've had cases with these gaps and you can still see them with a protector on
My current RL had the slightest bit of gap. The screen protector essentially makes the phone thicker and I can no longer see any gap. YMMV
 
I continue to see improvement in gap. I take off the case and gently push inwards on that area. A risk not to push to hard but it’s working.
 
Ok so I got an email back from Jun. He did reiterate that this was a choice they made and it wasn't a design or fit issue. I truly believe they did design the case to have a bigger port, but the gap wasn't intended. That said he clearly highlights that he tested with a PM and not a pro. If you are planning to get the case for your PM (@Sal09 ) , I would have no hesitation to get it. I believe for whatever reason the PM doesn't have the issue.

Being that I own both and black and saddle brown open bottom cases, and the saddle brown closed bottom with a cutout, I am not sure what the results will be for what they can offer. I don't think getting another case from them will change the gap as I have the 16 pro and those all seem to have the gap. We shall see what Jun offers. Still a loyal customer because he has responded quickly and at least is talking about what can be offered.

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Ok, so quick update from Jun and what makes him and his team the very best. He made everything right and went over and beyond for me. He ask that I not share the offer as it was just for me, but I wanted to let you guys know that he made it all right. RYAN London still wins.
 
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Ok so I got an email back from Jun. He did reiterate that this was a choice they made and it wasn't a design or fit issue. I truly believe they did design the case to have a bigger port, but the gap wasn't intended. That said he clearly highlights that he tested with a PM and not a pro. If you are planning to get the case for your PM (@Sal09 ) , I would have not hesitation to get it. I believe for whatever reason the PM doesn't have the issue.

Being that I own both and black and saddle brown open bottom cases, and the saddle brown closed bottom with a cutout, I am not sure what the results will be for what they can offer. I don't think getting another case from them will change the gap as I have the 16 pro and those all seem to have the gap. We shall see what Jun offers. Still a loyal customer because he has responded quickly and at least is talking about what can be offered.

View attachment 2472263
Thanks Bud. I've just fired Jun an email and will place my order.
 
We are going to have to join the bullstrap gang with @Brooke795
Y’all are welcome over here!!

I got denied custom work anyway. In a sense I’m a little relieved I don’t like that gap at all intentional or not. I did tell my husband what I learned here from the emailed response posted from Ryan London and he said it made sense if they needed to widen the charging port. So he’ll be ok with it.
 
Whoever is emailing RL, ask them to please, please source a decent blue or grey case 😂
Funny I mentioned blue in my emails yesterday. My son loves the ocean color from
Bullstrap and didn’t want any other color. Jun said they’re always evolving and trying new things and took my feedback to heart. So maybe in the future.
 
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Y’all are welcome over here!!

I got denied custom work anyway. In a sense I’m a little relieved I don’t like that gap at all intentional or not. I did tell my husband what I learned here from the emailed response posted from Ryan London and he said it made sense if they needed to widen the charging port. So he’ll be ok with it.
I am not sure what crazy people are asking for a wider charging port, but they need to keep their mouths shut 😂. I for one use Apple cables and MagSafe. Loco people out there. 🤪
 
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Well, I just ordered the saddle brown RYAN London leather case with the camera button for my 16 Pro. This will be case # 6. I hope the expensive search is over. Yes, I have read the posts about the gap, but I think and hope that won’t cause heartburn for me. I used code MTT for a 15% discount.
 
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They do green, grey and blue watch straps and AirPod cases so hoping they can get those in cases
How many of y’all have bullstrap Apple Watch band and/or iPhone cases that match ? I heard lucky coin offers AirPods matching cases but not  WATCH bands.
 
saaaaame!! I dont use anything but apple cables!

Thats funny. I don't think I have every plugged a cable into my phone. I'm actually thinking of ordering a USB C plug cover because for me its nothing but a hole that fills with lint. Its like the belly button of my phone. ha ha
That was me on the 13 PM, but I worry about the battery constantly charging over MagSafe. Have you noticed any massive decrease in the battery health and longevity of your iPhone?
 
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