Leaving my MacBook at the Apple Store for repairs - Should I format?

Discussion in 'Mac Basics and Help' started by fra39, Feb 22, 2016.

  1. fra39 macrumors newbie

    Joined:
    Apr 16, 2013
    #1
    Hello,

    after having experienced all kinds of (hardware + software) issues with my MacBook Pro, I am taking it tomorrow to the Apple Store, as the warranty will soon be over. I expect them to keep it for a few days as, at the minimum, the display needs to be replaced

    I have a ton of personal data on the hard disk (FileVault is on), would you recommend formatting the hd (obviously after a backup)? As said, I also have many software issues, so maybe I need to give them my id & pwd?

    Thank you!
    Fra
     
  2. Mr_Brightside_@ macrumors 68020

    Mr_Brightside_@

    Joined:
    Sep 23, 2005
    Location:
    The 6ix
    #2
    Personally, I wouldn't worry about.

    What you could do is set up another administrator account, and give them access only to that.

    With FileVault turned on, your other account will be safe.

    EDIT - yes, they will want a username and password.
     
  3. maflynn Moderator

    maflynn

    Staff Member

    Joined:
    May 3, 2009
    Location:
    Boston
    #3
    I would back it up, then wipe it, then create a throw away account that they can use. Just my $.02 but I'd rather not provide a laptop with my personal data on it.
     

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