Mac OS X 10.4 (Tiger) Shipping

[maleszew]

Tiger Delay Compensation

After watching my order sit at the "Preparing Shipment" status for 5 days, I was notified that my order shipped out today (with an estimated arrival of May 2 by 4:30pm EST). Interestingly enough when I called (800) 676-2775 (Apple) yesterday and asked them when my copy of Tiger would arrive they assured me that it would be at my door today.

I called the aforementioned number this morning and expressed my dismay at the fact that I was guaranteed shipment on the 29th when I placed my order at 10:12 AM PST on 4/12. I was informed that all those that experienced this "unavoidable, unintended delay" would be getting a $15 credit back on the cards they used to order Tiger.

So, to all that pre-ordered and did not receive Tiger - CALL APPLE! I am sure that this credit will not be automatic, but must be requested. They should be made to compensate each and every one of us that did not get what we were indeed promised.

 

[G-Funk]

My FedEx Package went from On FedEx vehicle for delivery to At local FedEx facility !!!!
Is this a joke ? we finished with apple delaying the shipment now FedEX!!!!!

 

[aussie_geek]

Anyone been able to access the Tiger seminar online yet? I get an error message whenever I click on the link.

Nah - I was having problems with that link as well. It Safari comes up with The requested application was not found on this server.

Has anyone else been able to view it yet?

aussie_geek

ps - Tiger installed on both my G5 and the PowerBook - running very well.

 

[Multimedia]

Don't Panic

My FedEx Package went from On FedEx vehicle for delivery to At local FedEx facility !!!!
Is this a joke ? we finished with apple delaying the shipment now FedEX!!!!!

Don't Panic. Mine says the same but just arrived at the local facility and is still scheduled to arrive at 4:30 this afternoon. I hope that is a worst case time cause I want to leave for the Palo Alto store party no later than 3.

Check the part of the tracking report that says "Estimated Delivery" under the ship date upper left corner of the report above the lines about where it is. Good luck!

 

[Multimedia]

Online Seminar Appears To Still Not Be Up

Nah - I was having problems with that link as well. It Safari comes up with The requested application was not found on this server.

Has anyone else been able to view it yet?

aussie_geek

ps - Tiger installed on both my G5 and the PowerBook - running very well.

From Panther 10.3.9 the link doesn't work here as of 10:14 AM PDT. Getting ready for the launch party in Palo Alto.

 

[shambolic]

Thank you so much for that link. If my package isn't here by 4 PM I'm taking a road trip to Long Island where I'll only be paying $10 more than the student discount price from Apple and I'll have it in hand immediately.

Hold tight there.. assuming our shipments are together (and I had the same Middletown PA departure time), they *might* just make it yet. FedEx shipping just updated again:

Apr 29, 2005 9:44 am Arrived at Sort Facility NEWARK NJ

And given that it's 1:15pm now and that information was just added, it's just possible that it also made it over the Goethals Bridge by now...

 

[Fourbin]

Yeahhhhh. I placed my order at 9:19AM PST on April 12th and FedEx is saying I won't receive Tiger until Monday. Blast! I'm giving Apple a call about this...

 

[JackSYi]

Yeah, I'm not getting the Exclusive Online Seminars either (although they did send me the email). But I heard that everyone who doesn't get Tiger today gets a $15.00 credit, or something like that.

http://www.macnn.com/articles/05/04/29/tiger.shipments.delayed/

 

[huzzah]

Got mine

in St. Louis. It is noticibally quicker (like OS9), Windows snap open. Cool features. Can't do the updates yet (QT streaming, Apple Remote Desktop).

Took 13 minutes to upgrade a dual 2.5.

 

[spishack]

waiting...

Apr 29, 2005 9:44 am Arrived at Sort Facility NEWARK NJ

My shipment also has the same note, so mine must be with that group. Hope it arrives today...

 

[Dm84]

Hold tight there.. assuming our shipments are together (and I had the same Middletown PA departure time), they *might* just make it yet. FedEx shipping just updated again:

Apr 29, 2005 9:44 am Arrived at Sort Facility NEWARK NJ

And given that it's 1:15pm now and that information was just added, it's just possible that it also made it over the Goethals Bridge by now...

FedEx just drove by my house without stopping. I called and they won't let me go to Newark to pick it up. I'm preparing to leave my house at 4 to go to Long Island. I have my brother staying behind and he will call me immediately if the package arrives while I'm enroute so I can turn around. FedEx's offical word is no delivery until the 2nd. Apple told me to ignore what they say. At this point I don't know who to believe.

 

[JackB79]

FedEx just drove by my house without stopping. I called and they won't let me go to Newark to pick it up. I'm preparing to leave my house at 4 to go to Long Island. I have my brother staying behind and he will call me immediately if the package arrives while I'm enroute so I can turn around. FedEx's offical word is no delivery until the 2nd. Apple told me to ignore what they say. At this point I don't know who to believe.

Yeah... thats what I called up to ask and they said the same thing... So I don't know FedEx says monday (called up the customer service department) but the apple rep says today. I'm a little annoyed I just might take a trip to Syracuse and pick up a copy and say screw the edu discount oh well... but it was at the FedEx in Newark at 9:44am comming from Middletown PA arg... how disappointing or maybe I should wait until monday... :\

 

[Kingsnapped]

http://www.apple.com/macosx/theater/dashboard.html

How long has the dashboard demo been on the Apple website? Probably long before they announced the release date of April 29th, right? Well... did anyone happen to notice what date is on the Dashboard demo calendar? That's right... that was a big clue that I didn't notice until now. The release date probably could have been predicted long before Apple announced it. Tricky.

lmao.. that's great.

 

[Freg3000]

... but it was at the FedEx in Newark at 9:44am comming from Middletown PA arg...

FedEx shipping just updated again:

Apr 29, 2005 9:44 am Arrived at Sort Facility NEWARK NJ

My shipment also has the same note, so mine must be with that group. Hope it arrives today...

I called and they won't let me go to Newark to pick it up.

So looks like we're all in the same boat....or truck.

Shipment sometime yesterday night, doing a little dance in Middletown, and as of 9:44 AM, arriving in Newark. I really doubt it is going to get here for the 5 of us, FedEx agrees. Has anyone called Apple recently? Are they still maintaining that it will arrive today?

That would be pretty amazing if they still did.

 

[JackB79]

So looks like we're all in the same boat....or truck.

Shipment sometime yesterday night, doing a little dance in Middleton, and as of 9:44 AM, arriving in Newark. I really doubt it is going to get here for the 5 of us, FedEx agrees. Has anyone called Apple recently, and are they still maintaining that it will arrive today?

That would be pretty amazing if they still did.

Yup I called them but I doubt it'll get here before Monday. I mean if it doesn't get to Staten Island today no way in heck will it get to Binghamton today. :\ Very upset...

But I did find a small retailer around here that will be selling it so I need to get there around 5:30ish and wait to pick up a copy @ 6
saves me a 3 hour round trip drive tho

 

[Dm84]

So looks like we're all in the same boat....or truck.

Shipment sometime yesterday night, doing a little dance in Middletown, and as of 9:44 AM, arriving in Newark. I really doubt it is going to get here for the 5 of us, FedEx agrees. Has anyone called Apple recently? Are they still maintaining that it will arrive today?

That would be pretty amazing if they still did.

Yeah Apple is sticking by a 4/29 delivery date. A Supervisor claims there's a logistics team working with FedEx to ensure delivery today. Apple said to ignore anything FedEx says about a delivery date. I don't know who's telling the truth.

 

[Freg3000]

Binghamton, Staten Island, and Long Island...hmmm...

I think it's time for Apple to get realistic and stop making the reps tell us that the FedEx info is wrong, that the logistics problem is being fixed, and that it will be here today.

I mean it is going to be 9 pm tonight and the Apple guy is going to tell me not to worry; it will be coming?

So frustrating.

 

[Dm84]

Binghamton, Staten Island, and Long Island...hmmm...

I think it's time for Apple to get realistic and stop making the reps tell us that the FedEx info is wrong, that the logistics problem is being fixed, and that it will be here today.

I mean it is going to be 9 pm tonight and the Apple guy is going to tell me not to worry; it will be coming?

So frustrating.

That's why in 40 minutes, I'm heading out to Micro Center in Nassau County to pick up Tiger for $80 after rebate.

 

[Freg3000]

That's why in 40 minutes, I'm heading out to Micro Center in Nassau County to pick up Tiger for $80 after rebate.

Yeah well I live in Nassau County...maybe I'll see you there.

I forgot which thread it was in, but in one of them I asked about what you do to refuse shipment of a product, and what the process is like. Can anyone offer some insight.

Hopefully it will be in my hands tonight, one way or another.

 

[Dm84]

Yeah well I live in Nassau County...maybe I'll see you there.

I forgot which thread it was in, but in one of them I asked about what you do to refuse shipment of a product, and what the process is like. Can anyone offer some insight.

Hopefully it will be in my hands tonight, one way or another.

I'm not sure if It's better to refuse the delivery or to take it and request and RMA to send it back. Either way, I'm going to make it clear to Apple that I'm not paying to ship it back to them if they failed to deliver as promised.

 

[Freg3000]

I'm not sure if It's better to refuse the delivery or to take it and request and RMA to send it back. Either way, I'm going to make it clear to Apple that I'm not paying to ship it back to them if they failed to deliver as promised.

What if I did this....

I got to the Apple store tonight, buy Tiger at full price. Install it tonight and have all my fun. Then, when FedEx finally delivers my Educational copy on Monday, I do not open it and return it as if it were the copy I bought tonight, getting by $129 back.

Possible? Or just more of a hassle than shipping it back?

 

[icon4x]

PROBLEM??????

Uh oh. I think I found a problem... at least I am having one. Got Tiger around 10 this morning, took less than an hour to "Upgrade" install, and now my Cisco VPN client does not seem to work with the new version. Being a telecommuter, I haven't gotten much work done today.

Otherwise, Tiger is pretty cool. Spotlight, so far, is my favorite feature. It's really awesome. Also, the widgets are pretty cool, but I don't know how many of them I will actually use. The weather and flight tracker ones are cool, but I actually have WeatherPop on my finder bar that I like better. I wish the widgets were accessable without having to open Dashboard. What woudl be cool is if you held "control" while clicking on the Dashboard icon, if individual widgets were available in the menu... anyway, for a first version of Dashboard, not bad.

Can't wait to start playing with Automator and the new iLife software.

I'm glad I didn't pay full price for it, though... educational discounts rock!

 

[Dm84]

What if I did this....

I got to the Apple store tonight, buy Tiger at full price. Install it tonight and have all my fun. Then, when FedEx finally delivers my Educational copy on Monday, I do not open it and return it as if it were the copy I bought tonight, getting by $129 back.

Possible? Or just more of a hassle than shipping it back?

They probably track each individual retail box. It's not worth it.

 

[spishack]

I'm not sure if It's better to refuse the delivery or to take it and request and RMA to send it back. Either way, I'm going to make it clear to Apple that I'm not paying to ship it back to them if they failed to deliver as promised.

do NOT refuse shipment. apple told me today that they automatically backlog refused shipment refunds and that they take 3 times longer. accept it, call them, they'll pay for shipping back.

 

[spishack]

So looks like we're all in the same boat....or truck.

Shipment sometime yesterday night, doing a little dance in Middletown, and as of 9:44 AM, arriving in Newark. I really doubt it is going to get here for the 5 of us, FedEx agrees. Has anyone called Apple recently? Are they still maintaining that it will arrive today?

That would be pretty amazing if they still did.

Sorry for the bad news, but Fedex just came here and they didn't have my copy of Tiger. I think this will probably be the same for everyone else in this shipment.

Sorry.