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Scarlet Fever said:
so the bad batterys are a cause of random shutdowns? Could that explain the random shutdowns in my MacBook?

I'd like to know about it too... how long have you had to deal with this issue? Mine started yesterday while my girlfriend was watching Friends with Front Row. It has crashed idle, with Firefox, with Front Row... five or six times in less than 24 hours... Kinda annoying. Luckily the startup times are very short, but I cannot work on it anymore... Until now it has only crashed with a battery in it (both charging and sucking power off the battery)

Tomorrow I'll call Apple. If you do too, we can communicate by pm to speak about our battery calvaries.

Juan
 
Scarlet Fever said:
so the bad batterys are a cause of random shutdowns? Could that explain the random shutdowns in my MacBook?

The recall is about batteries for the MacBook Pro... not sure why folks keep mixing the MacBook into this.

review
 
I'm not overly impressed with De....I mean Apple quality. About a month ago the initial battery I had withg my MBP must have started chugging weight gain 3000 because it started bulking up and lost half of its charge. Took it into the Apple store and they swapped it out with a new battery. Which lasted all of 2 days. That one just stopped taking a charge altogether. Another swap. This one lasted until last weekend. Stopped taking a charge again. and wouldn't boot even though there was 30% left on the battery.
Someone should be fired at Apple's QC. :mad: If they even have one that is.
 
Kingsly said:
Some people just don't like to read...

Apple said:
When you receive the replacement battery, please use the same shipping packaging and included prepaid shipping label to return the recalled battery to Apple.

It is important that you return the affected battery to Apple so that the battery can be properly recycled.

It says that it's important to send it back for environmental reasons. It says nowhere that is obligatory to send the battery back and if you don't they will charge for the new one. If this was the case then it should be specified on the page.

I think i'll keep mine as a backup and send it only if they send me a notice.
 
This is nuts...

I just pulled my serial number from Apple System Profiler and it's WRONG. The serial number printed in the battery well in my MacBook Pro is DIFFERENT. It has one more character in the middle than displayed in ASP. Craziness. I was filling out the battery swap form and getting a message from the site that my computer wasn't *eligible* not that it was an invalid SERIAL. Once I physically confirmed the serial number in the battery well I reinputted to the site and it confirmed I need to swap. Beware!
 
Just to chime in here-

I have a 3 month old MBP, the battery suddenly started crapping out at about 50% charge- total shut down, no sleep, no warning. Call to Applecare, was told to bring it into an Apple Store to be tested. Probelm worsened (now 75% charge--> shutdown) and I got the swollen battery. Long story short, battery replaced by Apple Store (Phoenix) this past week.
 
I just bought a new battery on Friday. Guess I'll have two now. The old one is swollen and coming apart, and would last about three to five minutes before shutting down without warning.
 
Coheebuzz said:
It says that it's important to send it back for environmental reasons. It says nowhere that is obligatory to send the battery back and if you don't they will charge for the new one. If this was the case then it should be specified on the page.

I think i'll keep mine as a backup and send it only if they send me a notice.
Yeah... I never thought of that...:eek:

Well, when I call to complain about the whine and heat [again] Ill be sure to ask if I need to send the old one back.
 
Kingsly said:
Well, when I call to complain about the whine and heat [again] Ill be sure to ask if I need to send the old one back.
oo! please tell us what they say!
 
i check my SN's on both the comp and the battery, typed them both in , the battery one falls under all criteria to be replaced, but it says that it is not affected.. what should i do.. thanks
arul
 
why is my current battery capacity higher than the original capacity?
 

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jaisai01 said:
i check my SN's on both the comp and the battery, typed them both in , the battery one falls under all criteria to be replaced, but it says that it is not affected.. what should i do.. thanks
arul
what do you mean by "falls under criteria" do you mean it has the affected serial number, or you think it's not holding a charge?
 
Xander562 said:
what do you mean by "falls under criteria" do you mean it has the affected serial number, or you think it's not holding a charge?


it has an affected Model # & Serial #.
thx,
arul
 
Coheebuzz said:
It says that it's important to send it back for environmental reasons. It says nowhere that is obligatory to send the battery back and if you don't they will charge for the new one. If this was the case then it should be specified on the page.

I think i'll keep mine as a backup and send it only if they send me a notice.
Don't know how Apple will handle this but, in most recall situations if you do not send back the original they will bill you for the new one.

I can just see a couple months down the road and a bunch of MR members start complaining that Apple sent them a bill for a battery.
 
During the iBook recall, I kept my original battery.

I didn't use it as it was due to "Safety reasons" that they recalled - but I forgot to send it back and still have it sitting in a drawer to this day even though the iBook is long gone!

Apple didn't send me a bill, didn't telephone or email and they certainly didn't refuse help when I rang them regarding a dead harddrive (as somebody suggested).

I'm sure that Apple is not getting any money back for all the batteries they throw into the incinerator, and it would be an administration nightmare to keep track off ALL the returned batteries.

They won't mind! Keep it!
 
jaisai01 said:
i check my SN's on both the comp and the battery, typed them both in , the battery one falls under all criteria to be replaced, but it says that it is not affected.. what should i do.. thanks
arul
When I first tried to submit my info it said my battery serial number didn't qualify even though it does. I re-entered the serial number 3 times before it turned green. There's something fishy with their submission form. Keep trying.
 
merc669 said:
I was definitly surprised...I am getting around 3 hours all the time with the exception of when I am playin Halo or something intensive. Its the best I have ever had "Hands Down" compared to any Windoze Laptop. I will be trying it out first before I send the bad one back!!

Bill.....:rolleyes:

Not to quibble with you Bill but my IBM laptop battery is over 6 hrs (special batteries really, only developers machines get these batteries). I guess your battery experience with windoze computers was limited?.

Bill, the developers machines were machines issued to developers. Any regular consumer could order them. So you see bill, there are possibly thousands and millions of people out there with superior performing batteries than those in apple computers. Just a FYI to you.
 
Makosuke said:
It's really not that uncommon; sometimes whoever makes the batteries screws up and makes a bad batch. Unlike some components, Apple and other manufacturers probably don't have any good way to check that they're going to have an abnormally high failure rate until they've already sold a few hundred thousand of them. It's not like they can dismantle the battery and say "Ooh, this is a bad design, it's going to have an 8% failure rate." or something.

Dell has had several battery recalls in the past few years--in 2005, 2001, and 2000. HP has likewise had two battery recalls in the past couple years, one this year and one last year. The recent HP recall, at least, was in response to several batteries actually causing damage and at least one actual injury.

This one doesn't even appear to be a full recall; if it was, they would be saying "Stop using the battery and get a replacement now." You'll note that the Apple page explicitly says it's not a safety risk, just that they're not performing well (probably an abnormal failure rate, but the failures aren't catastrophic enough to be a hazzard). They're probably doing it to prevent bad press about annoying failures, but it's also the right thing to do if the batteries aren't up to spec.

Batteries are just like that. Apple is so high profile they draw more attention with things like this, but it's hardly uncommon in the industry.



I totaly agree with you. We are dealing with a battery supplier at work right now and we already had to send the second batch back in two years.
 
Multimedia said:
Because you are one lucky dude or dudette flexing that baby correctly every time. :p Congrats!


I have the same. About 250 more than max. Are you sure this isn't an indicator of a faulty battery?
 
I wonder how many people kept their old batteries when receiving the new ones? (At least for those who don't have problems w/ their old ones that is part of the recall) :D
 
Re-focus Time...

I'll bet Apple comes out with something today or tomorrow to take the media focus off this story.
 
My battery i eligible for recall. My MBP couldn't use the battery at all, lasting for just 2 minutes. If I was lucky.. The light on the power cord is flashing green/red continously and the battery is bulging severely. The MBP is tilting when laying on a flat surface.

I live in Sweden and my MBP was one of the first delivered here. 2x1.83 GHz.
 
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