There are Mac from 2015 - 2018 that can't be updated? I guess 2015 is now 8 years old.
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MacBook Pro Owners With Faulty Butterfly Keyboards Now Receiving Emails About $50 Million Lawsuit Settlement
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Same here, in 2016 I wanted to upgrade from a 2009 15” MBP. I visited the Apple Store on 4 separate occasions over 2 months to see if my feeling towards the keyboard and touchbar would change. Nope … and now I’m finally back with a 14” 2021 MBP which, albeit more expensive, is the no compromise laptop I’ve been waiting for. No regrets here.
I had a 1st Gen 2016 MBP 15”, I did have to get the keyboard replaced once, so I guess I am in Class 2. Currently have a 16” M1, so I’ll accept Apple buying me a cup of coffee…
Where do you buy coffee? You get about $100-150. That's an expensive cup of of coffee...
I'm in class 2, so I will receive $300-400.
Well that's an issue with the judgement, not the lawyer. Just because a class action exists, this does not force you to participate. You can take your case in front of the law and argue for as much as you think you are owed.
And as this thread attests, most consumers will keep spending even after being treated poorly by the company. Such is the cult of Apple.
They die within 48 months of being born? Nobody ever told me that. You must be special. I have 5 year old JBL crap that works fine beside me here……that cost 1/4 of the garbage HomePods
When I went in for my 2nd fix, Apple replaced my Mac with the next newer version. Slightly newer i5, and the Apple manager claimed the problem wouldn't reoccur due to a change in design. A few months later, I had the same issue.
This seems to have excluded me from the larger payment for 2+ repairs, because each of my 1 laptops only had 1 repair. I reached out to the law firm on this, since technically they replaced my 1st machine in lieu of repairing it a 2nd time.
The biggest problem with these Macs is the plummeting resale value. I am a buy and sell every 2-3 years customer and never took such a loss as this, but also never more glad to move onto the scissor switch design again.
Anyone able to advise where I stand:
- I'm in the UK (so I assume excluded from this).
- I've got a 15 inch 2019 MBP with the butterfly keyboard
- I got a replacement battery under Apple Care a year or so ago and at the same time, they replaced the whole top section (I mentioned at the time that multiple keys were sticking and they said not to worry as it'd all be replaced anyway).
I have a 2016 model that has this issue then a logic board issue.
Got the keyboard fixed for free, paid for logic board and now I have the H key double pressing. I want to take it in but serious just feel like giving it to my nieces and then getting something new. But as they’re kids I’m sure they’ll have a similar issue down the line and it’ll be a costly fix.
Got the keyboard fixed for free, paid for logic board and now I have the H key double pressing. I want to take it in but serious just feel like giving it to my nieces and then getting something new. But as they’re kids I’m sure they’ll have a similar issue down the line and it’ll be a costly fix.
It’s not about the judgment, but rather the lawyer gets a significant portion of the initial amount. Whatever is left is tossed to people.
It’s more about how the system is set up. The system is set up where you have to fight with multi million dollar attorneys to get a settlement. No as an individual you cannot sue Apple or any large corporation without attorney. You will be laughed out of the courtroom. There’s an old saying that a man who is his own lawyer, has a fool for a client.
Lawyers are people. It seems to me, one here has convinced a company to award $50M when it was under absolutely no obligation to. How valuable is that skill in your estimation?
Yes you can.
No you won't.
That's because most people don't understand the law and thus bring frivolous cases or reach rediculous ex-ante assessments as you have done above.
I can tell you, given the explicit warranty Apple has you sign acknowledging your understanding of when you purchase an expensive item from them, and which they honor rigorously, you're going to be very much fighting against caveat emptor for anything beyond that.
Of course, the correct action is to do more research next time, purchase an extended warranty/insurance, and/or stop purchasing from companies that you feel have provided poor value for money in the past.
Lawyers are people. It seems to me, one here has convinced a company to award $50M when it was under absolutely no obligation to. How valuable is that skill in your estimation?
Yes you can.
No you won't.
That's because most people don't understand the law and thus bring frivolous cases or reach rediculous ex-ante assessments as you have done above.
I can tell you, given the explicit warranty Apple has you sign acknowledging your understanding of when you purchase an expensive item from them, and which they honor rigorously, you're going to be very much fighting against caveat emptor for anything beyond that.
Of course, the correct action is to do more research next time, purchase an extended warranty/insurance, and/or stop purchasing from companies that you feel have provided poor value for money in the past.
Let me clear up some misconceptions in the thread.
The amounts consumers receive is considerable. In class I people receive $300-400 and in class II $100-150.
The amounts consumers receive is considerable. In class I people receive $300-400 and in class II $100-150.
I just got mine back from its fourth replacement this week and it’s skipping keys again.
Slight side question, but I have 90 days from getting it back to take it back to AppleCare as a warranty on the repair, right?
Slight side question, but I have 90 days from getting it back to take it back to AppleCare as a warranty on the repair, right?
Had my 4th keyboard replacement in 2020 for my 2016 MPB. After some back and forth Apple agreed to replace the whole computer with the 2019 model.
That’s post AppleCare and into the quality program then. How did that come about?
I didn't get an email yet and I definitely qualify. I had 3 keyboard repairs on a 2017 MacBook. Anyone else not get it yet?
Four replacements and no email yet.
Mine was faulty out of the box the day I got it. I would have had several more replacements if I didn’t just hold off for long periods because I couldn’t part with my computer due to work.