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Gave up yesterday, tried again this morning 7:30 UK time and download in 10-15 minutes and installed on 2014 MacBook Air in under an hour. Shame they had the server issues yesterday as today download and install was very smooth, from what I can tell so far it is working well and no issues.
 
Gave up yesterday, tried again this morning 7:30 UK time and download in 10-15 minutes and installed on 2014 MacBook Air in under an hour. Shame they had the server issues yesterday as today download and install was very smooth, from what I can tell so far it is working well and no issues.
You've been lucky then. Still not working for me. Pages / Numbers / Keynote updates also hanging. Numbers has finally updated, but not the other two.
 
You've been lucky then. Still not working for me. Pages / Numbers / Keynote updates also hanging. Numbers has finally updated, but not the other two.
Thats a shame, took mine about half an hour including the download. Hope you have better luck.
 
Downloading stop at 12.18GB and its not moving from about an hour.
Someone knows what to do?

TIA!
 
Downloading stop at 12.18GB and its not moving from about an hour.
Someone knows what to do?

TIA!

I had the exact same issue at around 1:00 AM GMT. What I did is hit the wee x button on the right of the download progress bar, and then trigger a new upgrade (download). The download was quick (on 500Mbs internet), and then in about 30s after getting to the 12.18GB mark, it moved to the installation bit. Some people also tried just restarting the machine, and then they got the installation screen automatically. Worth trying either/both. Best of luck!
 
MacBook Air 2018, still not being able to download the update without failure notice. Same for iWorks.

Edit: Finally succeeded after restarting the download about 10 times. Installation process than went smoothly.
 
Last edited:
The Apple System Status page now shows an updated timeframe for when the software update problem was being experienced yesterday, through 5:15 PM (U.S. Pacific time). A few hours ago this had not been reflecting the continued problems that many here were experiencing.

Screen Shot 2020-11-13 at 2.20.01 AM.png
 
Omg it worked thanks😂😂 i was afraid to do it
I rebooted after I was stuck on 12.18gb for a few minutes and got impatient. Only needed to redownload and it was much faster, within a few minutes. No more issues.
I think most OS X and now XI updates usually require a reboot, I can recall it.
 
I went in to recovery at 1am last night reinstalled a copy of catalina and Big Sur downloaded fine taking about an hour to download and install, had to manually update iWork apps though this morning, but now its all done it looks great and seems smooth to use with a few bumps here and there, better than Catalina at this stage. Total mess though yesterday well done Apple.
 
reboot yor Mac .
This fixed the same stuck Apple logo screen for me too, thank you.

Only just back up and running but so far, not a fan of the icons at all. Some of them feel very dated. The battery and notifications icon in system pref are particularly awful imo.

I also don't like how far apart the icons are on the top right of the menu bar.

Still, time to have a proper look around and see whats what 🙂
 
Still encountering errors while downloading. Download will begin and will reach 12gb fast and then an error will come up. Any suggestions?

Screen Shot 2020-11-13 at 7.18.55 PM.png
 
Still not available here in the UK at 9.15am Friday 13th November. On my MacBook it starts to download and stops almost immediately and just hangs. I have 14.9mb of Big Sur. Not a lot of use!
I did it last night. Half an hour past midnight. UK, of course. Try again.... It has to work for you as well.
 
Appart from the installation fiasco on my wife's laptop, Big Sur has been ok so far. The issues I've had:

  1. VMWare Fusion requires a (paid) upgrade.
  2. The ASIX AX88179 driver still needs an update. The 2.18 driver that's available requires you to boot into recovery and explicitly allow ASIX to sign kexts.
  3. After a TM backup, I sometimes find Safari unable to load web pages and "unmount" eating 100% of the CPU. This can last for a few minutes, or until I get impatient and power-cycle the machine.
#2 on the list is particularly galling. The entire purpose of a developer beta program is to allow developers to have their **** together by launch day. Developers who don't are beyond stupid.

EDIT:

It turns out that they do have a driver.... beta now.

It requires you to boot into recovery and turn off system integrity protection. That's a hard no.
Please elaborate on #1. I thought Fusion now has a free version for personal use (non-Pro). I downloaded and installed it a month ago or so.

Which version of Fusion did you have installed before the upgrade to Big Slur?
 
My solution on Late 2013 MBPro was switching from Canada/USA to Hong Kong via Nord VPN. Once connected to Hong Kong the download started and completed with no issues.

After 45 min install Big Sur up and running perfectly.

Spent the afternoon searching for download links as the update stalled with error message advising of failed install. Tripped across this thread and originally skimmed over reference to VPN (too complicated were the implications!!??). In process of creating boot drive for beta version install thought I'd run my VPN only to discover USA continued to fail but Hong Kong worked!

Now on the hunt to figure out a Big Sur install path for my 2012 Mac Mini (i7-CPU/SSD/16GB RAM).
Same mini here. Let me know if you figure out how to run Big Sur on it.
 
I was able to install with no problems however I’m stuck in a boot loop. As soon as I enter my password, my MacBook restarts. I’m able to get all the way in via Safe Mode with no issues. MacBook Pro 15” 2018
 

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