Many AT&T iPhone Users Unable to Download Apps and Stream Music Over LTE

[/dev/toaster]

I had a similar issue yesterday when trying to upgrade to iOS 9.0.2 and El Capitan. Changing the DNS server worked. Apple's servers don't like talking to providers' servers right now.

uh ... so how are you changing the DNS settings for LTE ?

 

[soupcan]

uh ... so how are you changing the DNS settings for LTE ?

Not LTE, WiFi. Sort of the same, but with a modem in between (and some cables coming out of a wall).

 

[jermy4]

I noticed this problem last Friday night on my 6+ running 8.4. Apple Music/iTunes radio wouldn't really work, it was just like this guys video.

 

[Starflyer]

ATT sucks. Why people still have them as their carrier is beyond me.

This is why...

 

[Mascots]

holy ****. I've been forced to live off of LTE for the last few weeks but couldn't download any apps and streaming music would constantly fail. I thought that it was the Music app or web services, but obviously not.

I can confirm, even if only from my POV, that my services were interrupted in a ******, ****** way.

 

[Tech198]

I thought i saw an outdated speed test app in that video no ?

 

[RimasM]

Downloadgate?

Nope. You're downloading it wrong.

 

[Mizouse]

Pfft, LTE has always been slow for me.

Been like that since Jan or so of 2014 with my iPhone 5.

Thought the iPhone 6 Plus would fix it. Nope

I'm still a grandfathered unlimited plan.m

I have to always been on 4G to get any decent speeds.

 

[/dev/toaster]

Not LTE, WiFi. Sort of the same, but with a modem in between (and some cables coming out of a wall).

lol, I was really confused when I saw your suggestion. This is an article talking about problems connecting over LTE not wifi. So when you suggested switching DNS servers I figured you were trying to suggest doing that over LTE. Which baffled me because I have never seen user land access to network settings like that.

 

[rantor49]

Downloads working and music streaming works fine via LTE in Tulsa OK

 

[kring]

I've had this problems for months in the Hartford CT area... but it's LTE as a whole, it's significantly slower than 4G. When I go to work I have to turn off LTE. AT&T doesn't do a good job managing their network and prefers to throttle rather then fix infrastructure shortcomings.

 

[/dev/toaster]

Pfft, LTE has always been slow for me.

Been like that since Jan or so of 2014 with my iPhone 5.

Thought the iPhone 6 Plus would fix it. Nope

I'm still a grandfathered unlimited plan.m

I have to always been on 4G to get any decent speeds.

It really depends on your area ... here is what I am getting right now. Which is actually one of the slower values that I normally get.

 

[Xenomorph]

uh ... so how are you changing the DNS settings for LTE ?

I'd make a VPN connection anytime I was on LTE.

That changed my DNS (and gateway). It fixed all the issues.

 

[Mizouse]

It really depends on your area ... here is what I am getting right now. Which is actually one of the slower values that I normally get.

It happens regardless of where I am, I could be in San Francisco, Los Angeles, Las Vegas, Austin Texas or even Hawaii. :-/

 

[protobiont]

I'm glad we finally got this on the front page of MacRumors, I'm able to download apps over LTE now but it's still extremely slow and I'm currently getting 25mbps down and 5mbps up in my current location. Prior to today apps did not progress at all when downloaded.

Yep. I'm in the same boat. Was having these issues and today they all seem to be working more or less as they should ( a few hiccups here and there though). I hope the Apple genius who told me he was trained to fix this issue and that I needed a new sim (even though it was affecting two of my phones and many others were reporting the same thing) sees this.

 

[840quadra]

This happens on both of my phones, and is repeatable. I will be contacting AT&T.

 

[ethanwa79]

I had this problem just a few days ago as well! I tried to play music while driving and it kept starting and stopping. I was wondering what the heck was going on!

 

[th3r3ds0x]

I totally wouldn't be shocked if At&t was throttling this traffic trying to prevent people setting up iPhones from impacting their network. This sounds like something they would do.

 

[iapplelove]

East coast no issues to report with At&t LTE using Apple Music/App Store

 

[iapplelove]

ATT sucks. Why people still have them as their carrier is beyond me.

Cause in my area the coverage is amazing and I'm still on unlimited iPhone data

 

[boredandlonely]

This is peculiar. I have a 5S on 8.4.0 TMobile, and ever since I put it on 8.4.0 (a month+ ago), I have been plagued by app store downloads and updates refusing to complete over LTE. Sometimes it takes 3 or 4 DOZEN tries before it will complete a <30meg app update without timing out. I read this was a known issue and some people were experiencing better results by turning OFF location services and DND.

2-3 days ago, the problem was suddenly gone. Everything downloads like a dream. I DID pick up a a 6S last week, but I have not activated it, so I was assuming this was having no effect (in the case it was TMobile's fault). It seems like something on Apple's or TMobile's end has changed. Maybe the same thing that now jacked AT&T.

 

[dacreativeguy]

Has anybody thought that this may be due to people downloading all the new Apple software? They just released iOS9 and El Capitan, not to mention nearly every app is being updated and downloaded by users. That is a lot of traffic.

 

[Peace]

17 down and 8 up on 9.0.2 AT&T northwest

 

[popeye88]

Have we determined if people having this issue have the Samsung or the TSMC A9 chip yet?

(sorry -- had to)

 

[themyst]

ATT sucks. Why people still have them as their carrier is beyond me.

Been with AT&T since 2010, Sprint before that. AT&T works extremely well in-car, underground and everywhere in between here in NYC. Plus they still subsidize equipment and always take care of me when i want early (subsidized) upgrades I'm not going anywhere.