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Many AT&T iPhone Users Unable to Download Apps and Stream Music Over LTE
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No problems here in Central Ohio with App updates. Apple music on the other hand, I would have to pause the song to get it to play. Ended up not renewing because of that.
Yes AT&T subscriber here. I've had issues streaming Apple Music over LTE. This issue is real.
I just downloaded an app 22mb with iPhone 6s+ used LTE no problem at all so far.
How'd you manage that with the 100 MB cellular cap?
I'm glad MacRumors brought this to attention. For the past week and a half, right before getting my 6s I started noticing incredibly slow speeds while on my home's WI-FI and over AT&T's LTE, but only when trying to download any updates or anything from the Apple Store, iTunes or Apple Music (streaming and downloading content for offline use). This happened on every device in my home, Macs, iPhones, and iPads. Strangely, internet speed tests were showing normal download speeds. In fact, Netflix, Hulu, and every other web page, including those from Apple, worked and still work perfectly fine on every device. However, if I leave my house and connect to the public wi-fi at the nearby cafe, any content from Apple Music, the Apple Store and/or iTunes download at perfectly normal speeds.
So in my case, its not only AT&T's LTE that is giving me problems, is also my home wi-fi, but only on Apple content. At first I tried using the phone as a hot spot, then modifying settings on my house modem to open DNS, etc. No change. I ended talking to the Cable Company and they even substituted my old modem for a new one. Still no change. I then spent an hour with the technical guys from the Cable Company, and in the end they blamed Apple servers. I also spent an additional hour with Apple on the phone, and we agreed that it points out to a Cable Company issue. However, why does it work as it should at the nearby cafe? And why does Netflix, Hulu and the rest stream just fine on LTE and WI-FI?
Any suggestions would be greatly appreciated.
So in my case, its not only AT&T's LTE that is giving me problems, is also my home wi-fi, but only on Apple content. At first I tried using the phone as a hot spot, then modifying settings on my house modem to open DNS, etc. No change. I ended talking to the Cable Company and they even substituted my old modem for a new one. Still no change. I then spent an hour with the technical guys from the Cable Company, and in the end they blamed Apple servers. I also spent an additional hour with Apple on the phone, and we agreed that it points out to a Cable Company issue. However, why does it work as it should at the nearby cafe? And why does Netflix, Hulu and the rest stream just fine on LTE and WI-FI?
Any suggestions would be greatly appreciated.
I was having this very issue. Spoke to three Apple techs and four AT&T support agents. Only one of the AT&T techs actually knew tech, and she really dug in to the problem. She was able to fix the problem for me by completely deleting my 6s's LTE connection profile, setting it to 2G/Edge, and then re-applying the LTE profile. Working exactly as it should now. She's scheduled another call to me for next Wednesday to check in and see if all is still functioning properly.
I also played around like crazy in the cellular permissions settings menu, turning off and on *every single app*'s cellular access. Not sure if that helped or not, but it was worth a shot.
I also played around like crazy in the cellular permissions settings menu, turning off and on *every single app*'s cellular access. Not sure if that helped or not, but it was worth a shot.
This is making sense. Last two days, I have noticed a significant performance lag on my 6S when connected to AT&T via LTE. Even tapping on an icon to open a folder or an app was up to three to five seconds. Switching to WiFi, the lag went away. Also, many on my team notices that WiFi routers needed resetting as soon as a 6S connected to the app store. Some backed shenanigans for sure.
same in NYC
word is that T-Mobile is deploying 700MHz and the exact frequency is very close to AT&T. any market where they deploy people on AT&T start to have problems. i'm on a Note 3 and my wife an iphone 6 and we get like 1 bar at home since around 6 months ago
I've had problems here in Australia on Telstra cable since Tuesday this week (Monday US time). Someone else reported earlier in these comments that there were problems in Australia and they're being looked at it.
The problem I'm experiencing is that apps take forever to download (tested on iOS and Windows 10 64 bit PC), and Apple Music streaming is so slow that playback stops and starts (tested on a Windows 10 64 bit PC).
But it is not uniform. For example one app may download fairly quickly while most others would be painfully slow.
Also, I'm not sure whether the iOS 9.0.2 update was slower than usual or not. It took several minutes to download over-the-air.
Also, download speeds went back to normal speed yesterday evening. I don't know if it's due to it being after work hours here or after midnight in the US. It's now Friday morning here and the slow downloads are back.
The problem I'm experiencing is that apps take forever to download (tested on iOS and Windows 10 64 bit PC), and Apple Music streaming is so slow that playback stops and starts (tested on a Windows 10 64 bit PC).
But it is not uniform. For example one app may download fairly quickly while most others would be painfully slow.
Also, I'm not sure whether the iOS 9.0.2 update was slower than usual or not. It took several minutes to download over-the-air.
Also, download speeds went back to normal speed yesterday evening. I don't know if it's due to it being after work hours here or after midnight in the US. It's now Friday morning here and the slow downloads are back.
I live in Joshua Tree, California and have had this problem all up and down the high desert. The KCRW and SomaFM apps rebuffers the signal every 5 seconds or so.
It could be an issue with an OTA iOS upgrade. My question is why are carriers allowing OS upgrade over their network. This should be reserved to WiFi to hardwired connected via iTunes.
I am also an AT&T subscriber and have the same issue. For me, Apple Music over LTE was working great until upgrading to iOS9. This issue is real and if not fixed, I will also probably cancel Apple Music as I'm always on the go and it's useless now.