I have been blaming Apple Music's "Hi Quality Over Cellular" setting/feature in ios 9, which I turned on the day ios 9 dropped (6+, now 6s+). I've also been doing speed tests while Apple Music was stalling and they were normal, so that should have ruled out any bandwidth-related buffering. I just assumed that the "high quality over cell" feature was buggy, but at least it's nice to know I'm not alone with this issue. Boston area.
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Many AT&T iPhone Users Unable to Download Apps and Stream Music Over LTE
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it's funny because I'm in Melbourne Australia, downloading from the App Store is taking FOREVER over wifi for the past few days, but I can download things from anywhere else at normal speeds. I had noticed streaming from Apple Music was glitching up as well! so it's definitely not just AT&T, Telstra in Australia is having hardline issues. Downloading over LTE on Telstra works normally though.
Get your servers fixed Apple.
Not sure why people would waste their data caps this way when they can download the stuff at home. I've never tried downloading anything on ATT. With that said ATT LTE service is HORRIBLE. But at least they get my bill right and have decent CS. Sad, that this is a "plus" for me.
It's happening to me here in Southwest Florida as well.
Same here in Atlanta. I noticed this the other day trying to download Apple Music for offline use. And it wasn't a speed issue as I was getting over 30 Mbps down over AT&T. Didn't know what was going on.
A growing number of AT&T subscribers on the MacRumors forums appear to be having issues downloading apps and streaming music over LTE, with some claiming AT&T is throttling App Store downloads and Apple Music content.
When connected to Wi-Fi, users report that apps download normally, but over LTE, app downloads do not progress. Other users are reporting issues streaming content from the Apple Music app, with songs that start and then hang. As described by MacRumors reader Blizaine:Verizon and T-Mobile users do not appear to be experiencing any issues downloading content over LTE, suggesting the problem is limited to AT&T subscribers. Affected customers are using a range of iPhone and iPads, including the iPhone 4s, iPhone 6, iPhone 6s, and iPad Air 2.
One MacRumors reader contacted AT&T's Advanced Tech Support line and was told that this is an issue AT&T has been receiving multiple calls over. AT&T support claimed it was a problem related to iOS 9/iOS 9.0.1 that would be fixed with iOS 9.0.2, but yesterday's iOS 9.0.2 release does not seem to have fixed the problem for most users.
It is likely the trouble people are running into downloading apps and songs over LTE is a bug and not intentional throttling. Some users who are having trouble with downloads are also reporting slow speeds, pointing towards a possible network issue, but others say their LTE speeds are normal. The issue may also be limited to specific geographical areas, as there are some in California and Colorado that are not experiencing problems.
The problem seems to have begun over the past few days, and it does appear that AT&T is making an effort to fix it, with some users reporting intermittent success getting app downloads and Apple Music to work today.
Article Link: Many AT&T iPhone Users Unable to Download Apps and Stream Music Over LTE
I've been experiencing this for quite some time. Not surprising considering it's AT&T. They are extremely talented at lowering their own low bars when it comes to things like these.
A growing number of AT&T subscribers on the MacRumors forums appear to be having issues downloading apps and streaming music over LTE, with some claiming AT&T is throttling App Store downloads and Apple Music content.
When connected to Wi-Fi, users report that apps download normally, but over LTE, app downloads do not progress. Other users are reporting issues streaming content from the Apple Music app, with songs that start and then hang. As described by MacRumors reader Blizaine:Verizon and T-Mobile users do not appear to be experiencing any issues downloading content over LTE, suggesting the problem is limited to AT&T subscribers. Affected customers are using a range of iPhone and iPads, including the iPhone 4s, iPhone 6, iPhone 6s, and iPad Air 2.
One MacRumors reader contacted AT&T's Advanced Tech Support line and was told that this is an issue AT&T has been receiving multiple calls over. AT&T support claimed it was a problem related to iOS 9/iOS 9.0.1 that would be fixed with iOS 9.0.2, but yesterday's iOS 9.0.2 release does not seem to have fixed the problem for most users.
It is likely the trouble people are running into downloading apps and songs over LTE is a bug and not intentional throttling. Some users who are having trouble with downloads are also reporting slow speeds, pointing towards a possible network issue, but others say their LTE speeds are normal. The issue may also be limited to specific geographical areas, as there are some in California and Colorado that are not experiencing problems.
The problem seems to have begun over the past few days, and it does appear that AT&T is making an effort to fix it, with some users reporting intermittent success getting app downloads and Apple Music to work today.
Article Link: Many AT&T iPhone Users Unable to Download Apps and Stream Music Over LTE
I have been having the same problem. I have the iOS 9.1 beta 3. And I have AT&T U-verse Wi-Fi at home that's just as bad!!
SMH
This is really interesting, we Aussies have been having similar issues on the Telstra network (described here http://technicalnotebook.com/tips-a...ple-on-telstra-mobile-and-broadband-networks/ )
I wonder if perhaps the issue is more widespread... or just coincidence?
I put together a video showing the exact issue we Aussies are having
, is that the same issue you see on AT&T?
Cheers,
Stuart
I wonder if perhaps the issue is more widespread... or just coincidence?
I put together a video showing the exact issue we Aussies are having
Cheers,
Stuart
This has been happening to me as well while trying to play radio stations on Apple Music! I didn't know it was an AT&T issue until now... Thanks!
For the record, AT&T is a great carrier; I've rarely had issues with them and have been a customer for 15 years. It helps I'm on a grandfathered unlimited plan but there is no denying the speed of their LTE.
For the record, AT&T is a great carrier; I've rarely had issues with them and have been a customer for 15 years. It helps I'm on a grandfathered unlimited plan but there is no denying the speed of their LTE.
I had the Apple Music issue on 5S 9.0.1 ATT LTE in Wisconsin for several days this week. I stream on the way to work in the car and songs would play for a second then timeout. Apple Music was flawlessly streaming before 9.0.1. I installed 9.0.2 this morning and tried same playlist on way to work and it seemed to be working fine today. I was minutes away from cancelling Apple Music but when I saw the update I held off but that kind of service is unacceptable to me. Apparently I should have been looking at ATT. I did look at signal at the time and had 5 bars on LTE.
I'm getting a consistently fast 54 TO 68 MBPS via AT&T LTE.
This speed is an average across the board for the five iPhones the family has. APPS download faster than ever.
Spotify and Google Play Music Stream flawlessly.
This speed is an average across the board for the five iPhones the family has. APPS download faster than ever.
Spotify and Google Play Music Stream flawlessly.
I've been having this exact issue. I mostly noticed it in my car when using CarPlay so I thought maybe it was a CarPlay bug; didn't even think about AT&T being the problem. In any case it seems fixed to me after updating to 9.1beta3.
Ugh the iPhone 6S experience has been HORRIBLE so far. I'm so glad this issue has been complained about enough. I've been doing it since release day with AT&T and Apple and they said its where I live or try restoring. I'm like its a brand new phone!
This thing is plagued with so many issues its crazy. I'm just glad this one has finally received enough complaints to be worked on.
This thing is plagued with so many issues its crazy. I'm just glad this one has finally received enough complaints to be worked on.
This is an issue with Apple's CDN (probably still Akamai) in various geographic locations. There's probably something with the Akamai nodes that live inside the AT&T network.
I have to say I'm one of the satisfied AT&T customer as well. I have no complaints. They are great in southern New England at least. Great coverage, no dropped calls (for me), and they don't make this public, but I think LTE advanced may be deployed throughout most of the area: typical DL speeds of 30-60mbps, and not even with full bars. And even in my office, a large office building where cell-based data transfer has always been iffy, I now consistently get 5-15mbps. Bringing this back on topic: the video posted, as well as some of the comments, lead me to think that although bandwidth isn't the cause of this problem, it's a significant contributor to the effects we see. The video posted had 2-3mbps DL, and he wasn't able to get more than a few seconds in before it stalled. I think a few others have voiced similar results with their lower overall transfer speeds. With my ATT connection, which I consider pretty zippy all things considered, my Apple music does the several minute stall only once or twice an hour.
I had the same problem on my WLAN until I switched the DNS setting manually (to 8.8.8.8) and stopped using the DNS servers provided automatically by the ISP. But I have no clue how I could change the DNS entries for an LTE connection.
