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[Merged] The Official iPhone 3GS "I Have a Tracking Number" Thread!
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I know this is not UPS' issue, but my phone was shipped today via 2nd Day Air from ATT Premier. Most of us Premier people are pretty upset about it since our scheduled delivery is Monday. Is there any way any of us will have them delivered tomorrow? (I know it's pretty doubtful.)
FedEx just updated! Mine's in Newark NJ, I live in Little Silver, NJ that's like 45 minutes away! I should just drive to the sorting facility and pick it up now!
As I said back on page 176 and now confirmed by the UPS rep...
Just because your UPS package tracking hasn't updated doesn't mean your package is stuck in limbo. All of these have continued to move towards their destination, but tracking updates will not appear until later this evening.
My guess is this was their attempt at controlling the spikes in call volume every time a tracking update showed a different delivery date, but obviously it's backfired since multiple people are freaking out and trying to cancel their order.
Long story short if you have a UPS tracking number don't call and try to cancel your order or the risk having to wait an extra couple of days for your phone will move from your obsessive imagination into reality.
Just because your UPS package tracking hasn't updated doesn't mean your package is stuck in limbo. All of these have continued to move towards their destination, but tracking updates will not appear until later this evening.
My guess is this was their attempt at controlling the spikes in call volume every time a tracking update showed a different delivery date, but obviously it's backfired since multiple people are freaking out and trying to cancel their order.
Long story short if you have a UPS tracking number don't call and try to cancel your order or the risk having to wait an extra couple of days for your phone will move from your obsessive imagination into reality.
Mine updated too. Picked up in Memphis. I knew I should have just driven there from Indianapolis. What was I thinking!
Mine just updated too.. I'm from Reading, PA, so it had to go past me from Middletown, PA to Newark, NJ; and then it'll come back.
Thanks! I'm way famous.
It helps. It doesn't speed things along, but it helps!
Kind of similar for me in the sense it went in the opposite direction. Mine was in Middletown as well and mine just updated in Newark. I'm in Los Angeles so looks like it's hopping on one more plane to get here in Los Angeles.
So, I don't know if this is still the case, but I remember from back when I was in the mailroom at my company and communicating with FedEx and UPS often, that their CSR's actually DO NOT have any additional tracking information than you can get on the website. Theirs might be formatted a little differently, and it might have the phone number of the warehouse next to the scan, and a CSR with some experience can tell you what's LIKELY to happen, but if it doesn't show up on YOUR tracking page, it's not going to show up on THEIR tracking page.
My point here is that for those of you whose iPhones are still showing as being in China: it's possible they missed a scan (or that scan was never properly uploaded.) It happens. However, the CSR's telling you that there's NO WAY your phone is getting here by tomorrow don't know one way or the other, they can only go based on what the same tracking info is telling them.
SO, my advice would be to wait until you see additional scans or movement on the package before you freak out and think that it's not going to get to you. (I know, I know, waaaaaaaaaaay too late for that.) But I've had it happen before. The next scan you see might be in your local distribution center. You can't blame them for screwing up until they have *actually* screwed up by not delivering the package on Friday.
(Too rational? Sorry. I'm just giddy cause my phone is coming FedEx from Memphis)
My point here is that for those of you whose iPhones are still showing as being in China: it's possible they missed a scan (or that scan was never properly uploaded.) It happens. However, the CSR's telling you that there's NO WAY your phone is getting here by tomorrow don't know one way or the other, they can only go based on what the same tracking info is telling them.
SO, my advice would be to wait until you see additional scans or movement on the package before you freak out and think that it's not going to get to you. (I know, I know, waaaaaaaaaaay too late for that.) But I've had it happen before. The next scan you see might be in your local distribution center. You can't blame them for screwing up until they have *actually* screwed up by not delivering the package on Friday.
(Too rational? Sorry. I'm just giddy cause my phone is coming FedEx from Memphis
)I know this is not UPS' issue, but my phone was shipped today via 2nd Day Air from ATT Premier. Most of us Premier people are pretty upset about it since our scheduled delivery is Monday. Is there any way any of us will have them delivered tomorrow? (I know it's pretty doubtful.)
It depends...if you are within 1 day in transit by ground of the ATT distribution center, it will be delivered tomorrow. As an example, if it ships from Newark, NJ and you live in Boston, it will travel by ground and be delivered the next day. Otherwise, chances are slim since it is not guaranteed until Monday and the shipment is already released in the network...
My point exactly. I was at I-Day!!! I remember the horror. The the 2.0 upgrade disabled my 1st gen for 5 hours till the activation servers came back up. Hopefully the onslaught of people can be handled by the HAL-3000 in Cupertino.
That's odd.. I'd have thought for LA they'd ship yours out of Memphis or some hub in the southwest.. I wonder how many iPhones originated from Middletown?
Ok guys; stop freaking about your iPhone 3G S. Apple is a huge company, and they know what they are doing (for the most part
1) UPS is generally slower for the service, and comes a lot cheaper. Fedex overnight rate is more like 1st class; they deliver fast and they are more expensive. They also usually come earlier during the day (AM hours). UPS is a very nice budget solution, like 'business class' on an airfare. UPS is cheaper in bulk (about $10 cheaper for the overnight solution per package). So, Apple chose UPS to ship out a majority of the iPhones.
2) Why did the iPhones that shipped via. UPS go from China -> Hongkong -> Alaska -> Louisville? They were sent via. the source: iPhone/Apple, as you all know, makes their products in China. Shipping a bulk amount from China is cheaper than shipping from China -> Apple warehouses around the US -> Paying again for another shipping to your homes/apartments. That's like paying for 500,000+ iPhones from China to multiple Apple stores then paying UPS/Fedex again for shipping. Instead, why not go from the source (China to house/apartment, direct, not using Apple).
3) I can't say much about ATT's slow delivery, but they need to order via. Apple. Always order from the source if you want something like the iPhone or a new 'hot' product.
4) Why did iPhone's get shipped from Fedex and UPS on Apple? The reason is Apple managed to get 90% of iPhones shipped via. UPS from China, but the people who ordered more recently (like 10th of June+) need to get their iPhone's shipped directly from Louisville, KY stock to their homes/apartments. This is why Fedex was chosen, for overnight or 2 day delivery. The planes that carried iPhone's from China to USA are iPhones for users like us but also contain extra stock for people who ordered recently. They use those extra iPhones and ship them via. Fedex, since Fedex is what Apple usually uses for domestic and 'normal' shipments.
5) Will my iPhone come tomorrow, the 19th? > Yes. It will. Anyone who has a tracking number; yes. UPS is flooded with millions of orders from Apple and can't update their site as often. So some people show as their iPhone is in Alaska. It doesn't matter. Your iPhones are somewhere, sitting. They are packaged up and labeled, ready to be sent. They are just waiting for permission from Apple to deliver them, tomorrow, the 19th. This was confirmed on UPS's twitter site (http://twitter.com/UPS_News).
Fedex orders are already en route and will also be overnight shipped to you.
Hopefully this answers all questions.
Thank you, this is a very well thought out post.
Just got my tracking info from AT&T. But when going to track my package status on AT&T website it just says various sim. Not sure why but it will be tomorrow...and I will be out of town...great
Just got my tracking info from AT&T. But when going to track my package status on AT&T website it just says various sim. Not sure why but it will be tomorrow...and I will be out of town...great
So why did you order it if you knew you would be out of town on the 19th?
YES!!!!!!!!!!! FINALLY I have a date and time it will be delivered.....hahaha YES!!!!
*takes deep breath*
I stepped out of class to call for my tracking number and I have one...I can finally focus on my intense summer classes...man do I have a lot of catching up to do, but it was worth it...
I'm so excited!!!! my first iphone ahhh I wont be able to sleep...or should I say Im camping out on my front porch. wait! where can I get that letter everyone was talking about that allows them to leave it at my door?
*takes deep breath*
I stepped out of class to call for my tracking number and I have one...I can finally focus on my intense summer classes...man do I have a lot of catching up to do, but it was worth it...
I'm so excited!!!! my first iphone ahhh I wont be able to sleep...or should I say Im camping out on my front porch. wait! where can I get that letter everyone was talking about that allows them to leave it at my door?
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yay my Att store got mine! So I can go anytime tomorrow and pick it up. I cant get there untill around 5PM hopefully they dont sell it to some one else, ha.
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LMAOO!! ..Apple really needs to get their sh*t together; the software update (yesterday) for MOST was a COMPLETE nightmare! Let's just pray and hope that all goes well for us...
On second thought, it just might; most of us are receiving and/or activating our phones at different times....
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