iPhone XS Max Micro scratches on XS Max screen

MrRugged

macrumors member
Original poster
Nov 9, 2016
96
18
Anyone getting really small micro scratches on their screen? My iPhones usually do but surprised I have so many after just a week of use. I’m really careful with my phone too. Granted, this is only visible under a bright light or spotlight but don’t know how they got there so quick. Anybody else noticed this?
 

Mkuzmenko

macrumors newbie
Feb 26, 2013
29
7
Anyone getting really small micro scratches on their screen? My iPhones usually do but surprised I have so many after just a week of use. I’m really careful with my phone too. Granted, this is only visible under a bright light or spotlight but don’t know how they got there so quick. Anybody else noticed this?
I had my xs max for 3 hours and had already acquired a bunch. I’m a bit annoyed, considering how careful I am with my phones and the total time I’ve have had it.

What I’m having most difficulty with is the edges of the metal on the right and left of the screen. Compared to my X, those metal edges on the Xs max are sharp feeling and catch my finger pads easily when running them over the screen.
 

MrRugged

macrumors member
Original poster
Nov 9, 2016
96
18
I hate using screen protectors and understand I run that risk. I’m really careful but this is a decent amount really early on. More so than other phones.
 
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MrRugged

macrumors member
Original poster
Nov 9, 2016
96
18
I hate using screen protectors and understand I run that risk. I’m really careful but this is a decent amount really early on. More so than other phones.
Anyone know of a way to buff these out? Not sure if it’s an option.
[doublepost=1538181310][/doublepost]
Nope. I always wonder how people scratch up their phones (and crack them). Do people throw them around, or drop them in a bucket of rocks, or ...

I know I’m risking jinx, but I’ve never scratched or cracked a screen or phone.
I agree. I’m talking about real tiny scratches that are really only noticeable in the right bright light.
 

decypher44

macrumors 6502a
Feb 24, 2007
881
1,263
Orange County, CA
Anyone know of a way to buff these out? Not sure if it’s an option.
[doublepost=1538181310][/doublepost]

I agree. I’m talking about real tiny scratches that are really only noticeable in the right bright light.
I just checked mine when I saw your post. Even put on my glasses. Not scratches yet. (Knock on wood i guess)
 

corriewf

macrumors 6502a
Oct 5, 2009
971
87
I have a tiny tiny one after less than 24 hours but you can’t even feel it with a finger nail. I’m not worried about it. You can’t avoid them. One small piece of sand or similar in your pocket is all it takes.

I don’t do screen protectors or cases because I hate them. They feel weird and add bulk. I also don’t see the need to protect my device so someone else can buy it from me to enjoy the screen. It’s like putting plastic on your couch so someone else can buy it one day and feel how soft the fabric is.

I buy AppleCare and of they get too bad, I just pay the small fee to have the screen replaced.
 

Steve686

macrumors 68040
Nov 13, 2007
3,471
1,424
US>FL>Miami/Dade>Sunny Isles Beach>Condo
I am using a glass screen protector definitely until I get used to having a Plus/Max sized phone again after using the 2017 X since launch day. I have a SG Xs Max.

Amazingly, I already have about 5 or 6 decent length scratches on the screen protector and I have been very careful in handling the phone since I got it on the 21st.

It actually helps me realize how many things I never notice come into contact with my screen. Not to mention I may have been scratching the glass while using the phone and not noticed something on my fingers.
 

corriewf

macrumors 6502a
Oct 5, 2009
971
87
Do some yard work....get a grain of sand in your pocket that survives a few wash cycles and boom..little scratch on your glass.

No way to avoid the scratches. I just try and avoid the large ones. If I have to look at my screen under a bright light to see them, they don’t bother me. If I can feel it with my nail, yeah no bueno.
 

MrGimper

macrumors 603
Sep 22, 2012
6,448
6,946
Andover, UK
The problem is Apple make this super-strong glass then cover it in a really thin and easily scratched oleophobic coating.

As for using Apple Care to replace your screen if it gets scratched up .... are you sure about this? I asked about this and was told that scratches on the screen are considered wear and tear and they wouldn't allow you to replace a scratched screen under the plan. It may be different in the UK, but you wouldn't think so.
 

thecore762

macrumors 6502
Sep 20, 2014
285
154
As soon as u bought my iPhone from sams club I went to the Apple store and bought a screen protector and had them install it for free with their screen protector install tool. No issues so far.
I don’t see a big deal using a screen protector, you can literally change them every month to keep the feel of the screen fresh folks.
Even if I have Apple care I rather protect it against scratches by putting a simple screen protector. I didn’t want to go a day without screen protectors.
I have ocd and I cannot stand scratches on my screen. I don’t mind getting scratches on the screen protector since I know the most important part is undamaged.

With that said. I am disappointed at Apple on how piss poor of a job they have done as of late, their screens scratch way too easily. I think the material quality has been going down since the iPhone 4/4s days. Now that’s what I can a true premium phone.
 

Relentless Power

macrumors Nehalem
Jul 12, 2016
33,455
34,530
Anyone getting really small micro scratches on their screen? My iPhones usually do but surprised I have so many after just a week of use. I’m really careful with my phone too. Granted, this is only visible under a bright light or spotlight but don’t know how they got there so quick. Anybody else noticed this?
For the record, what you might be seeing with some of those micro scratches is actually the oleophobic coating that is scratched, which they could slightly dissipate, because the oleophobic coating is Naturally organic and will eventually wear off the more you touch display.
 

Newtons Apple

Suspended
Mar 12, 2014
22,757
15,222
Jacksonville, Florida
Anyone getting really small micro scratches on their screen? My iPhones usually do but surprised I have so many after just a week of use. I’m really careful with my phone too. Granted, this is only visible under a bright light or spotlight but don’t know how they got there so quick. Anybody else noticed this?
I have owned many iPhones and do not let stuff like microscratches upset me. They are going to happen. I have never scratched a single iPhone screen and have never used a screen protector.

Hate screen protectors!
 

BasicGreatGuy

macrumors G5
Sep 21, 2012
14,215
14,125
In the middle of several books.
The problem is Apple make this super-strong glass then cover it in a really thin and easily scratched oleophobic coating.

As for using Apple Care to replace your screen if it gets scratched up .... are you sure about this? I asked about this and was told that scratches on the screen are considered wear and tear and they wouldn't allow you to replace a scratched screen under the plan. It may be different in the UK, but you wouldn't think so.
Scratches are not covered under AppleCare+.

--------------------

Apple will not provide Hardware Services or ADH Services in the following circumstances:

(a) to protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;

(b) to conduct preventative maintenance;

(c) to replace Covered Equipment that is lost or stolen;

(d) to repair damage caused by reckless, abusive, willful or intentional conduct, or any use of the Covered Equipment in a manner not normal or intended by Apple;

(e) services to install, remove or dispose of the Covered Equipment or the equipment provided to you while the Covered Equipment is being serviced;

https://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusnaen.html
 

UKapple73

macrumors 6502
Sep 13, 2014
325
299
This all makes sense if you think about it from a material science point of view
The harder a material is, the more difficult to scratch. But, the easier they crack or fracture due to lack of flexibility. The glass manufacturers have worked on improving the flexibility and resilience of the screens to stop shattering, but the downside is they are slightly less hard and so scratch a little more
 
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Newtons Apple

Suspended
Mar 12, 2014
22,757
15,222
Jacksonville, Florida
This all makes sense if you think about it from a material science point of view
The harder a material is, the more difficult to scratch. But, the easier they crack or fracture due to lack of flexibility. The glass manufacturers have worked on improving the flexibility and resilience of the screens to stop shattering, but the downside is they are slightly less hard and so scratch a little more
Yep it is all about simple physics!
 

ANTAWNM26

macrumors 6502a
Jun 14, 2009
976
239
Scratches are not covered under AppleCare+.

--------------------

Apple will not provide Hardware Services or ADH Services in the following circumstances:

(a) to protect against normal wear and tear, or to repair cosmetic damage not affecting the functionality of the Covered Equipment;

(b) to conduct preventative maintenance;

(c) to replace Covered Equipment that is lost or stolen;

(d) to repair damage caused by reckless, abusive, willful or intentional conduct, or any use of the Covered Equipment in a manner not normal or intended by Apple;

(e) services to install, remove or dispose of the Covered Equipment or the equipment provided to you while the Covered Equipment is being serviced;

https://www.apple.com/legal/sales-support/applecare/applecareplus/docs/applecareplusnaen.html
Hate to burst your bubble just went in to Cumberland mall apple store they will replace scratched screen under apple care
 
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