mid-2011 imacs 27" & 21" yellow tinted screen thread

[mennie]

Why on earth are you posting pics of it in the first place asking people opinions if it looks good in your eyes????

Because they arenot really feel fine like them said.

The natural of social human, they need other people to confirm that it's not bad like they feel.

Like ta bid in casino, If people said "Yeh! KEEP IT!!", they will be ignore any defect things.

But if people said, "YOUR SCREEN IS YELLOW"...

1. Some people will fight for "NO, I THINK IT'S PERFECT"
2. Some people will hurry to call for replacement although they not see anything wrong on their screen when working.

For people who not interest in this case or accept his/her decision, they absolutely not post in this forum and enjoy their IMAC.

 

[mennie]

I have some trick.

In the slightly yellow case, try to increase some more White Point in calibration setting on OSX.

Do not strict with Native or D65, That's for reference "Best Setting" for the most of monitor.

If using D65 or Native and you see some yellow tint, Just only use more White Point. This can eliminate Slightly yellow tint.

The more White point mean it's look cooler/bluer in White Color so that's does not effect the Photo/Image work if you do not increase the value too much (<8000)

 

[ashamam]

I have some trick.

In the slightly yellow case, try to increase some more White Point in calibration setting on OSX.

Do not strict with Native or D65, That's for reference "Best Setting" for the most of monitor.

If using D65 or Native and you see some yellow tint, Just only use more White Point. This can eliminate Slightly yellow tint.

The more White point mean it's look cooler/bluer in White Color so that's does not effect the Photo/Image work if you do not increase the value too much (<8000)

that would be fine if it were consistent. Mine has a distinct gradient from top edges down towards the bottom and centre. No white point change will fix that. Hence mine is now DOA with a replacement inbound. I also had a shadow band on the bottom running full width. About the same height as the bezel.

A little disappointed but hoping that one exchange will be sufficient......

 

[ftffom]

This issue is making me crazy

First, this thread should come with a huge warning “Before reading this thread determine if you are happy with the quality of your display - if so read this thread at the risk of becoming dissatisfied”

I purchased a 27” 2.7GHz i5 on June 11th. I am rapidly approaching the end of my 14 day return window. This is my first mac purchase after using pc’s since the beginning. Therefore, I read most of the Macrumors imac forum before purchasing. Other than the initial awkwardness in using Mac OX compared to Windows, I quickly fell in love with this machine.

After a couple of days I decided to read the yellow tint thread. I wish I could remember what triggered me to do this – frankly, I don’t think I had detected any issue in the display. I quickly realized that I do have the dirty tint in the lower 15% of the screen. Unfortunately, now it is omnipresent whenever I have a light background. The Macrumors and Apple website are among the worst.

I wish I had noticed this before migrating all my data to this machine (another hint to newbies – play with it a few days or even weeks before migrating data).

Now I am struggling to decide what to do. If the contrast is up fairly high (during the day) then the screen becomes more uniform. However, in the evening when the light levels are, I am much more aware of the uneven display.

I readily admit that I am anal about these things and am completed obssessed with this issue. My concern is that a new model is not guaranteed to be better. In fact it could be worse. My issue is not as bad as some posted on this site. Reading through this thread there seems to be very few success stories of a successful replacement on the first try. If I was 80% confident of getting a good replacement with one try I would be there now. I travel for business extensively and do not have the time to deal with a repeated issue, plus I need to either let it go or get it resolved – live is too short.

Why can’t I let this go? I have noticed imperfections in the LCD display of every television in my house, but somehow am willing to live with that imperfection. Is it the close proximity that I am look at this large screen? Is it the assumed quality mystique of an Apple product? Is it the expectation of premium quality for a premium price?

I haven’t said anything that has been said already on this forum, but needed to vent. Any advice is appreciated.

p.s. I am not looking for dead pixels!

 

[KasperH]

Hi ftffom,

I'm very sorry to hear about your unfortunate discovery.

Luckily, you did the test within your first 14 days with the machine, and really should do yourself the favor of calling Apple for a new one. They will let you keep your current one while you wait, and if you take a backup with time machine you can literally pick up right where you left of ten minutes after the new one arrives.

I'll spare you the agony of another thread that today caused me to call apple for a new machine as well, despite mine doesn't have a yellow tint issue. They'll let me return both machines, or whichever of them even if i prefer to keep the first one anyway. Their costumer service really is top notch, which is more than can be said about their quality control.

As you said yourself, you paid for premium quality with premium money.

 

[ftffom]

Hi ftffom,

I'm very sorry to hear about your unfortunate discovery.

Luckily, you did the test within your first 14 days with the machine, and really should do yourself the favor of calling Apple for a new one. They will let you keep your current one while you wait, and if you take a backup with time machine you can literally pick up right where you left of ten minutes after the new one arrives.

I'll spare you the agony of another thread that today caused me to call apple for a new machine as well, despite mine doesn't have a yellow tint issue. They'll let me return both machines, or whichever of them even if i prefer to keep the first one anyway. Their costumer service really is top notch, which is more than can be said about their quality control.

As you said yourself, you paid for premium quality with premium money.

Thanks for your advice. Fortunately I live within 10 miles of the apple store where I originally purchased the imac so I have until Friday to return. I have already backed up with time machine. The apple store told me that I could bring the old one back and they would transfer my files to a new machine. Should I follow this route or purchase a new one and test before reloading my files?

 

[zepharus]

hi,

feeling sort of confused/colour blind.
don't think i have an issue, but am not really sure.

what do you think?



thanks

Cant be done with a screenshot. Really needs to be a physical picture take with a good camera

 

[KasperH]

Thanks for your advice. Fortunately I live within 10 miles of the apple store where I originally purchased the imac so I have until Friday to return. I have already backed up with time machine. The apple store told me that I could bring the old one back and they would transfer my files to a new machine. Should I follow this route or purchase a new one and test before reloading my files?

The fact that yours is purchased in a Apple store makes it a whole lot easier for you than a lot of us that bought them online as BTO's. Swap it, and maybe even test it at the store to make sure not to waste to much time.

I would just let time machine do the restore, i can't se what they can do at the store that you cant do at home just as good.

 

[jm88]

.

 

[bazo]

replacement

I've got a replacement coming next week hopefully. If this one's not up to scratch i'm going to save up for a mac pro when the updates are out and i'll just have to settle for a small but accurate monitor.

It's a shame though. My last cold boot time with the ssd imac was 17.5 secs not bad eh.

I'm also wondering if i'll be able to cash in on the £65 student voucher thing, it was announced the day my imac arrived last week, possibly if I make a big deal out of receiving a dodgy imac and waiting ages for it in the first place.

 

[noise]

Apple changed me three iMac 2011 (i5 2,7, 1TB)

1°->Dead Pixel ->Refunded

New order

2°->Yellow Tinge-> Replacement
3°->Yellow Tinge-> Refunded

Now , i don't now how i can do, it's incredible.

Ps. Apple Italy

 

[NutsNGum]

I just received (and am sending back) a week 20 machine with yellow screen, grey bar and a couple of small particles. I am now up to my third machine, looking for one that Apple (in asia) produced correctly. Stay tuned kids... How many will it take? 4...5...TEN ?

I don't think you'll be allowed that many.

 

[jm88]

.

 

[nojoka]

I just purchased a 27" iMac at the Apple store (in San Francisco) yesterday and I'm not seeing much yellowing at the bottom of my screen but I have a approx. 1" wide grayish strip (band) that runs along the bottom of the screen above where the dock is.

Looks like that issue has been going on quite a while too:

http://designeq.com/imac/
https://forums.macrumors.com/threads/875393/

UPDATE: I just checked out a coworkers 27" Apple display (not a iMac) and it has the faint darker band as well. Seems like something you just have to deal with if you want a 27" Apple display.

Pic:

 

[NutsNGum]

I just purchased a 27" iMac at the Apple store (in San Francisco) yesterday and I'm not seeing much yellowing at the bottom of my screen but I have a approx. 1" wide grayish strip (band) that runs along the bottom of the screen above where the dock is.

Looks like that issue has been going on quite a while too:

http://designeq.com/imac/
https://forums.macrumors.com/threads/875393/

UPDATE: I just checked out a coworkers 27" Apple display (not a iMac) and it has the faint darker band as well. Seems like something you just have to deal with if you want a 27" Apple display.

Pic:

It is, I'm afraid.

Everyone I know (myself included) with the iMac or a cinema display has this to some degree.

 

[iMikeT]

I just purchased a 27" iMac at the Apple store (in San Francisco) yesterday and I'm not seeing much yellowing at the bottom of my screen but I have a approx. 1" wide grayish strip (band) that runs along the bottom of the screen above where the dock is.

Looks like that issue has been going on quite a while too:

http://designeq.com/imac/
https://forums.macrumors.com/threads/875393/

UPDATE: I just checked out a coworkers 27" Apple display (not a iMac) and it has the faint darker band as well. Seems like something you just have to deal with if you want a 27" Apple display.

Pic:

It is, I'm afraid.

Everyone I know (myself included) with the iMac or a cinema display has this to some degree.

Yup, I have it as well.

 

[DisMyMac]

27" 3.4GHz i7. Bought it last weekend, and it's going back this weekend.

I have the added incentive of wanting a mac pro (next refresh) instead, but I'd probably have kept this iMac if it wasn't for the bad screen.

 

[oneteam]

iMac Graphic FW 2.0

My new iMac 21.5” was delivered on 06/21. I noticed the yellow tint issue right away, though it’s not very noticeable it’s bothersome to me. I called apple care this morning (6/24), the guy asked me to update to the latest iMac Graphic firmware 2.0, which is supposed to fix the yellow tint screen (it was released on 06/08/2011). I’m not close to my iMac so there’s no way for me to verify if I already have it or if it fixes the problem.

Does any of you have firmware 2.0 and the yellow tint issue?

 

[KasperH]

It adresses startup and sleep issues according to the description: http://support.apple.com/kb/DL1389

 

[oneteam]

It adresses startup and sleep issues according to the description: http://support.apple.com/kb/DL1389

I noticed that, but apple care assured me that it should also fix the yellow tint problem. I will give it a try this evening otherwise my iMac is going back.

 

[KasperH]

I'm getting this error when trying to install the Graphics firmware

Alert: This software is not supported on your system.

This is what my About this iMac looks like in the graphics/display settings.

 

[Mr Rogers]

Yellow tint and Airport issue

I picked up an end of line 2010 27in i5 2.8Ghz on 10 June, set it up at home and again have yellow tint/ screen discolouration - re-seller offered to replace with 2011 model, just had to return the US$100 discount and 8Gig of RAM to swap.

Unfortunately, as this was an end of line new machine I actually require the 2010 model to support a few systems I have in place that utilise Display port and will not work on TB - ReSeller advised to deal with Apple directly which I've been doing as want a replacement and not a repair on a machine that falls with 14 day limit - Apple call guys think I'm mad, but if get 2011 model, need to purchase new media systems to utilise TB - its for work and original gear cost US$1000 - so basically, I'm US$1000 down - this is not an option.

I noticed that Apple Hong Kong are now selling refurbished 27in 2.93Ghz i7 for much less than I paid for my i5 2010 model - should I demand they change the recently purchased i5 with a refurbished i7 - they have the same warranty, 3 years including AppleCare and this is all I really care about.

However, having had to replace one i5 2011 model, upgraded to the i7 and its 100% working fine - I'm really annoyed to have issues with another brand new machine that was an end of line deal from reseller.

Surely, if paying Approx. US$2000, these machines should be 100% okay out of the box.

To-date, all Apple have offered is to replace the LCD and Airport Card in a machine that was less than 14 days old - this takes more than 7 working days and will cost my business money in lost production capacity - have upgraded from iMac 21.5in's to all 27in's as all team members are knocking on in age - extra screen size helps with proofing as now can see two A4 pages side by side.

I'll see what happens on Monday, yes nice to get a newer model, but not if it costs another US$1000 to get our business system fully integrated again.

Apart from all this BS, i'm mightily impressed with the quad-core 27in's and expect them to last about four years.

I also require another 27in sometime later this year, so hope Apple play ball, one things for sure though, I'll never purchase from ReSellers again, better to purchase from Apple online and save all this hassle.

 

[mackage]

Truthfully, it comes down to this and nothing else; YOU ARE GOING TO GET AN IMAC WITH A YELLOW TINT NO MATTER HOW MANY YOU EXCHANGE.

I don't believe that one of us has one without even a little bit of yellow tint no matter what some of you say. This is now my third unit in the past 4 months and ALL of them have had it. I had 2 replacements on refurbs about 4 months ago and then got a refund and waited for the new model to be released. I just received my brand new one today and I have a slight yellow tint in the bottom left quarter of the screen. i am NOT going to get a replacement because I already know the new one is going to have it too. This is a problem that is well known by Apple but they clearly don't think it's an issue which is why they will not fix it.

Why am I not going to return it for a refund? Because I like everything else about the iMac and in my eyes there is nothing else that can offer what this unit does. I can deal with the slight yellow tint on white and gray screens. That is the only time you are ever going to notice it....if you don't just forget about it after you come to terms with the fact that if you want to own an iMac you have to deal with a slight yellow tint on your screen.

 

[KasperH]

if all screens had a slight even yellow tint across the entire panel, this thread wouldn't exist. When it looks like someone took a wee in the corner of the screen it's a defect and should be replaced.

I cant find ANY yellowing when losely examining mine, however the viewing angle as described before can give the impression of a warmer display towards the bottom.....until viewed from the bottom, its yellower (warmer) at the top instead. That's OK i guess. But i don't think anyone should accept a display with yellow stains.

 

[oneteam]

I'm getting this error when trying to install the Graphics firmware

Alert: This software is not supported on your system.

This is what my About this iMac looks like in the graphics/display settings.

I got the same error. I called Apple Care to return my defective iMac. Hopefully, the new one won't have this issue, otherwise I will have to look into another option. I am not willing to pay premium for a product with this type of issues.