Get it replace. Like I said, if you wait more than 14 days they'll just fix the screen.
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mid-2011 imacs 27" & 21" yellow tinted screen thread
- Thread starter jgonzo
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Get it replace. Like I said, if you wait more than 14 days they'll just fix the screen.
Thanks jgo78. It's truly a lottery. Apple sales guy told me to send it, and I will. Hope that the next one is better. If not, back it goes.
Second iMac with yellowing display!
Hey - I got my replacement 27" custom iMac and the yellowing is worse on this one that the original! SOB!
Not sure - I contacted the Apple supervisor I talked to before about what to do. I may decide to go the route of having the display replaced at the local Apple store, but would just make sure that I expect no debris or finger prints when I get it back and that it needs to be tested with me there before it leaves the store.
Man such problems with these!
I also got the Western Digital HD on my new one. It seems perhaps a tiny bit louder than the Seagate I had on the first machine. Have you noticed any performance issues/differences?
Thanks
Mark
Hey - I got my replacement 27" custom iMac and the yellowing is worse on this one that the original! SOB!
Not sure - I contacted the Apple supervisor I talked to before about what to do. I may decide to go the route of having the display replaced at the local Apple store, but would just make sure that I expect no debris or finger prints when I get it back and that it needs to be tested with me there before it leaves the store.
Man such problems with these!
I also got the Western Digital HD on my new one. It seems perhaps a tiny bit louder than the Seagate I had on the first machine. Have you noticed any performance issues/differences?
Thanks
Mark
Are you crazy?
"I contacted the Apple supervisor I talked to before about what to do. I may decide to go the route of having the display replaced at the local Apple store, but would just make sure that I expect no debris or finger prints when I get it back and that it needs to be tested with me there before it leaves the store."
Why are people agreeing to repairs on brand new items? If you have had it less than 14 days, send it back and ask for a new one! You really want someone to open it up and mess about with it. Apple has failed to deliver you a working product free from defects. You are doing their Q/C job for them accepting a repair. Reject it and send it back! no way am i agreeing to a repair on a brand new product. You should just buy a refurb if you want something that has been messed around with by technicians and saved some money. Why do people just bend over and take this cr*p?
"I contacted the Apple supervisor I talked to before about what to do. I may decide to go the route of having the display replaced at the local Apple store, but would just make sure that I expect no debris or finger prints when I get it back and that it needs to be tested with me there before it leaves the store."
Why are people agreeing to repairs on brand new items? If you have had it less than 14 days, send it back and ask for a new one! You really want someone to open it up and mess about with it. Apple has failed to deliver you a working product free from defects. You are doing their Q/C job for them accepting a repair. Reject it and send it back! no way am i agreeing to a repair on a brand new product. You should just buy a refurb if you want something that has been messed around with by technicians and saved some money. Why do people just bend over and take this cr*p?
...Then maybe one day, just one day, when the return rate reaches an unacceptable level (probably over 50% for Apple, as currently they don't seemed too bothered) then maybe they MIGHT just sort this out at the source rather than letting the customer do the Q/C.
You should withdraw the equivalent money out in cash that you paid for you iMac and put it next to your defective unit, then look at the money, then look at your yellow screen, then look at the money again, maybe pick it up and flick through the notes upon notes, and then look at the screen.. then think little Jimmy down the road who paid the same as you, might have a much better screen with no yellowing... yes it is possible and should be the norm on a product... then ask yourself are you a happy customer or do you feel shafted... Shafted by a multi-billion dollar corporation!
You should withdraw the equivalent money out in cash that you paid for you iMac and put it next to your defective unit, then look at the money, then look at your yellow screen, then look at the money again, maybe pick it up and flick through the notes upon notes, and then look at the screen.. then think little Jimmy down the road who paid the same as you, might have a much better screen with no yellowing... yes it is possible and should be the norm on a product... then ask yourself are you a happy customer or do you feel shafted... Shafted by a multi-billion dollar corporation!
Remember if you decided just to get your screen fix and still have yellow tinting in it, ur not eligible for a new one no more eventhough ur less than 14 days. They'll just keep on replacing the screen which means you have to wait longer and still going through the same hassle by boxing it and driving it to apple retail store.
You should seriously think about sending it back instead of being repaired. It's a defective product and you deserve a non-defective product...not a repair.
Mine is going back tomorrow. For a refund. I don't have the time to muck about through 10 machines to get one that doesn't suck.
Very disappointed with this and the hard drive upgrade choices. At the very least apple needs to get their qc in check (I also have a light bleedy iPad 2) and get real with their store pricing if they are locking the aio machines up so tightly.
I'm dine with apple for a while tbh, they're losing what made them great, quality.
Very disappointed with this and the hard drive upgrade choices. At the very least apple needs to get their qc in check (I also have a light bleedy iPad 2) and get real with their store pricing if they are locking the aio machines up so tightly.
I'm dine with apple for a while tbh, they're losing what made them great, quality.
They do. The guy told me if I had to swap more than once, money starts coming back every time..from an apple store employee..I still don't have the inclination to spend this much time on it.
hey guys I just got my 27 inch 3.4 i7 iMac. I was very nervous about this issue. The screen looks fine so far. But I still wanted to run this test to make sure I didnt get a faulty product because well, I spent good money on it.
So can someone take a look at my picture that I took with my iphone 4 and tell me if I have this yellow tint issue? I cant seem to tell. if so I might replace it for a macbook pro instead.
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So can someone take a look at my picture that I took with my iphone 4 and tell me if I have this yellow tint issue? I cant seem to tell. if so I might replace it for a macbook pro instead.
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Ya right , If you haven't experienced anything by normal looking then why are you wasting time
LOL you have taken snapshot of desktop with software whats point in that now? Its screen problem
Your screen looks really bad. Red on the left and blue on the right.
Return ASAP for a new one.
I actually flubbed my return by date. Kudos for apples good customer service. Anyway. It's returned. They lossy a sale as I went another (cheaper faster) route. I love osx and the size was great , but I've lived through a screen replacement on my MBP (which was replaced with a worse screen) and then I got too busy and apple care expired. I also have iPad screen issues. Enough is enough. I'll buy new products when QC is fixed.
So is it allowable to open up your iMac in store to check the screen? Im planning on doing this tomorrow and I was wondering if I'd get weird looks lol.
Yellow Tint on Used 19 day old i5 3.1ghz
Hi all,
Picked up a used iMac i5 27in 3.1Ghz purchased on 9/5/11 yesterday - having done total reinstall and then Time Machine mirroring of original iMac undertook yellow screen test as a precaution - guess what, lower third of LCD monitor has yellow tint - quite noticeable to my eyes as machine for DTP in CS5 utilising inDesign and Photoshop extensively.
The guy who purchased this machine did not have a clue and put it up for sale before actually demanding a new machine or refund within 14 day buyback period.
I've communicated with the Mac Reseller shop, they are most unhelpful and aware that up to 1-in-10 machines may be effected by this issue again in 2011 model.
To make matters worse, my current iMac needs its LCD monitor replaced due to heat damage - its a late 2009 model and covered by 12 month warranty - the 27in was to fill in this given I need Macs for my work.
Machine is now registered in my name, have original receipt for both iMac and additional RAM - any one know what the chances are that Apple will replace this without a fuss given one machine is already booked in for repair and this was to be its working replacement.
Now I have two iMacs both with LCD issues - this machine has been like it from purchase - Apple Support closed in Hong Kong on Saturday evening and Sunday, hence cannot do anything about it until Monday morning.
I don't particularly wish this iMac to be in for repair two or three times before I get a good LCD screen, particularly given its for work and not for play.
Hi all,
Picked up a used iMac i5 27in 3.1Ghz purchased on 9/5/11 yesterday - having done total reinstall and then Time Machine mirroring of original iMac undertook yellow screen test as a precaution - guess what, lower third of LCD monitor has yellow tint - quite noticeable to my eyes as machine for DTP in CS5 utilising inDesign and Photoshop extensively.
The guy who purchased this machine did not have a clue and put it up for sale before actually demanding a new machine or refund within 14 day buyback period.
I've communicated with the Mac Reseller shop, they are most unhelpful and aware that up to 1-in-10 machines may be effected by this issue again in 2011 model.
To make matters worse, my current iMac needs its LCD monitor replaced due to heat damage - its a late 2009 model and covered by 12 month warranty - the 27in was to fill in this given I need Macs for my work.
Machine is now registered in my name, have original receipt for both iMac and additional RAM - any one know what the chances are that Apple will replace this without a fuss given one machine is already booked in for repair and this was to be its working replacement.
Now I have two iMacs both with LCD issues - this machine has been like it from purchase - Apple Support closed in Hong Kong on Saturday evening and Sunday, hence cannot do anything about it until Monday morning.
I don't particularly wish this iMac to be in for repair two or three times before I get a good LCD screen, particularly given its for work and not for play.
We cannot quote you on what Apple will or will not do. Call them and find out, your chances are less likely if its outside the 14 day window and considering it has had two owners now.
I'm having a real tough time on deciding whether to get my iMac replaced or not. It will be two weeks this Thursday. On one hand, everything about it is perfect. No dead pixels and no scratches anywhere. On the other hand, there is some yellow tint on the lower part of the screen. I have AppleCare so part of me just wants to enjoy the iMac and have the screen fixed in the 3rd year if it really bothers me later on.