Mid-Atlantic data outage - Post here if you have no data

[markgamber]

Ahhhh.....Solar flares, I will have to use that one with the next caller J/K

AT&T rep: see what happened was Swamp gas from a weather balloon was trapped in a thermal pocket and reflected the light from Venus which has affected your iphone usage

AT&T has the thinking, if there is a problem with the service then it must be the "Insert national disaster Here" happening at that moment,

AT&T rep: oh I am sorry sir that your service is out, must be the snow storm.

AT&T rep: I apologize for any inconvineience must be the hurricane.

Bunch of BS if you ask me.

The sun is currently at solar minimum...there are no sunspots or flares of substance. BUT...if anyone still remembers the old TRS-80 Radio Shack computer of yore, it really did suffer from problems with solar flares. It started selling a few months before solar maximum and a few months later, a friend and I noticed that would intermittently lose it's memory contents. Then it happened when my friend was listening to a shortwave radio and the noise level at certain frequencies went way up. Sure enough, about 15 minutes later, memory was lost and the computer reset. It takes about that long, more or less, for the highest energy particles produced by a flare to reach the earth (light takes 9 minutes), so he listened and I watched a couple more times and noticed it happened that way over and over. We ended up wrapping the keyboard, where the "guts" resided, in copper and the problem disappeared. Then we notified Radio Shack who confirmed our findings and sent out a bulletin about the "fix" if anyone complained.

Seriously...solar flares.

 

[crispoe]

I'm pretty sure that regardless of carrier, it would've been a "disaster." I know someone who works for Verizon. I can tell you first hand their network is far from the reliable rock they claim it is.

Not to mention, I'm so looking forward t the day when I'll WISH I had 2.0.2 running on my iPhone again, becuase Verizon's "enhancements" to phone UIs turn the phone into a useless brick. Yeah, I can so strive for that.

I have an iPhone and I love it. I am willing to deal with the inconvenience of 3 AT&T outages a year to use my iPhone - but Business Customers are not. That's all I am saying. I am happy its working now.

We use Verizon at work right now. Phone/Data Service has been solid the 3 yrs we have had it. I know their infrastructure isn't as stable as they say - last month Verizon's entire phone activation network was down for 2 days.

Everyone wants a iPhone here and people here are piloting them. Many don't have the reception they came to depend upon from Verizon- but they love the phone. This morning people were ready to give the iPhones back.

Verizon doesn't offer many if any newer phones and they are usually 6 months behind- WinMob is a stuggle and the UI sucks. Hence we are piloting iPhones because there is such a demand from our users.

Too bad we can't have the best of both worlds.

Phones that have network service and have bad UIs are not "bricks". Users can still "work".

Phones that have no network service and a excellent UI are bricks. Unless you want to "play" Super Monkey Ball.

 

[pendo]

Wichita, KS

where I'm working today, all I have is my iPhone for Internet. I've been without data since 6 am. I even called AT&T and they didn't acknowledge there was a problem. But as of 20 minutes ago, I was on and noticed this thread.

So...I'm back chumming along on good 'ol edge....

 

[pazzo83]

Both 3G and Edge were out for me in Philly until about an hour ago. Glad to see it just wasn't me.

Everything seems to be back now, however.

 

[Diode]

Connection back for me in the DC area.

 

[acvball92]

out this morning in Stamford, Connecticut but back now

 

[TheSpaz]

NH is back!

 

[shk718]

looks like bklyn is down again.

 

[Sweetbike40]

I was so hoping it would come back improved.

 

[supmango]

All I can say to those of you with problems with ATT is, welcome to the next two years. ATT is CONSTANTLY having issues and blaming it on other people (in this case Apple). This is the main reason Apple was criticized for going into an exclusive contract with ATT, although no one else in this country is really that much better. ATT will fix the issue (mostly), but some will probably have lingering problems that ATT will refuse to address. This is just how they operate and everyone needs to know up front.

 

[likwidplastik]

Virginia Beach, VA

Service here is back up. Just did a speed test and it's the fastest it's ever been...1.29 Mbps.

 

[FearlessFreep]

I was so hoping it would come back improved.

Now *that's* a good one !

 

[Darthzilla]

I have service in Brooklyn as I type this.

 

[Warbrain]

Still nothing for me in downtown Chicago.

 

[manhattanboy]

lol. I love how crazy people are when data goes down for a few hours. Just deal. It's not just you. I would like to know HOW you expect ATT or Apple to fix this issue "for you" and not the other millions of people experiencing the same thing? IMO, it's your fault for calling and trying to get this resolved if you knew it was a widespread problem.

Sprint, Verizon, TMobile have never had network issues?

http://www.mobilewhack.com/sprint-instinct-data-problems-anyone/
http://www.theregister.co.uk/2007/10/09/t_mobile_data_fails/comments/
http://www.dallasnews.com/sharedcon...ories/100607dnbusverizonoutage.13ff8928b.html
http://www.wtop.com/?nid=25&sid=1319272

Here's the logical solution. Wait until the data goes back up, call and complain, get refunded + something else (free month?).

Out of all the issues I have had, all the wasted hours spent in line at the apple store and the AT&T store not ONCE. I repeat NOT ONCE has anyone credited me anything or offered an apology. So ****

 

[manhattanboy]

Phones that have network service and have bad UIs are not "bricks". Users can still "work".

Phones that have no network service and a excellent UI are bricks. Unless you want to "play" Super Monkey Ball.

i agree

 

[deannnnn]

Wirelessly posted (Mozilla/5.0 (iPhone; U; CPU iPhone OS 2_0_2 like Mac OS X; en-us) AppleWebKit/525.18.1 (KHTML, like Gecko) Version/3.1.1 Mobile/5C1 Safari/525.20)

Service is back for me here in NYC! Posting from the iPhone now. Definitely no speed increases though =(

 

[manhattanboy]

My company does that all the time too. Any time I have an outage I say "system upgrades" to my clients so everyone thinks it's at least down for good reason when in reality something is just F'ed up.

AT&T/Apple's line that they took it down for upgrades is such a load of BS...
let's see... when is the best time to take down all of the data service and upgrade...must be in the middle of the working day for the entire east coast.
yeah.

 

[markgamber]

All I can say to those of you with problems with ATT is, welcome to the next two years. ATT is CONSTANTLY having issues and blaming it on other people (in this case Apple). This is the main reason Apple was criticized for going into an exclusive contract with ATT, although no one else in this country is really that much better. ATT will fix the issue (mostly), but some will probably have lingering problems that ATT will refuse to address. This is just how they operate and everyone needs to know up front.

Actually, everyone I've ever dealt with has been better. They all have outages but AT&T is something else. Today it came to a head but I've had working data maybe 2 or 3 hours a day for the past 8 days. Not just where I'm sitting now but the entire 3G area around Lancaster, including the city itself. Full bars with the closest tower within 200 yards and no data at all. No 3G, no EDGE, nothing. And before that the entire service went down, voice and all, first for three days and then for a full day, and all this has been within the past 4 months. They're just awful. Worst service I've ever used and I've had cellphones since they were the size of bricks.

And when it does work, data is, on it's best day, 1/3 the speed of Sprint's from where I'm sitting to type this. Oh, and twice the price of Sprint's, too. In fact, was it Sprint that just dropped the cost of the tethering data plan to $30 a month? Same price as the iPhone data plan which barely works here (and most other places), hasn't really worked at all here for (so far) 8 days and allah help you if you DARE even THINK about tethering?

Worst

Carrier

Ever

Oh yeah, and the arrogance. "Upgrades" my ass. In the middle of a working day? Does AT&T simply assume all it's customers are retarded or just those with iPhones? No real explanation or assurance that it won't happen again, no apology, no compensation for the day of work I missed (since my office is based in Europe)...absolutely nothing. They may as well have just said "Shut up and be glad we don't cancel your service for bothering us".

 

[bytethese]

Hmm, maybe this is why I had to reset my phone a few times this morning and seems to be working ok now.

 

[Freebart]

Internet Problems

I've been dealing with intermittent Internet connection problems all day on a regular cable connection. I've noticed that the Global Crossing->AT&T and Verizon->AT&T connections have had very high latencies.
http://www.internetpulse.net/Main.aspx?Period=RH4

 

[scaredpoet]

I have an iPhone and I love it. I am willing to deal with the inconvenience of 3 AT&T outages a year to use my iPhone - but Business Customers are not.

They dealt with 3 Blackberry outages in a year.

We use Verizon at work right now. Phone/Data Service has been solid the 3 yrs we have had it.

Good for you. You've been lucky, do count your blessings. In my business environment, we use Verizon, AT&T and Sprint. Each have had their significant flubs in the past 4 years we've used them all. These things happen.

This morning people were ready to give the iPhones back.

You know, I would honestly think that they would be justified in asking to be let of out of their contracts. Maybe they should call and ask, and follow through.

Phones that have network service and have bad UIs are not "bricks".

They are when they refuse to let you do what was advertised, or what would be normally allowed with a non-Verizon interface.

Phones that have no network service and a excellent UI are bricks.

I must say, the iPhone is the most functional "brick" I've ever carried.

 

[FearlessFreep]

AP story on outage quotes AT&T.

Reuters story quotes AT&T spokesman as saying it was a 'routing issue.'

 

[vsalaz]

Hell bent PC IT Dept

I think my IT dept locked up my iphone 3G. They are soo against it cuz they don't want to lose headcount. We have like 300+ Mac users here too. It's sooo lame.
Barred by the man

 

[swr2000]

Both 3G and Edge were out for me in Philly until about an hour ago. Glad to see it just wasn't me.

Everything seems to be back now, however.

Must be nice, Wilmington, DE.