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Unless you have return numbers or failure rates, just stop posting your evidence. It's all anecdotal.

Apple sells ~300M devices/year. There will be issues and the repair programs are indicative of taking care of those issues. Failure rate of 0.05% would mean 150,000 devices have issues or 1 in 2,000. There WILL be failures when you're pushing this type of volume.

You literally went to the place to report issues and explained you saw other people with issues too? Wow, you don't say?
I make no claims as to widespread it is. I see what I see and that includes many of the Apple programs for this and that. I report on that. My rate of failures is worse than chance and hence significant. I make no claims as to how significant and you can't simply ignore it
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No, I am countering your point about there being “many” issues with Apple products. I’m stating a fact that for the most part, most users do not have issues with their devices. There are an estimated one billion devices out there. If even one percent had issues the sheer number would have already been newsworthy.
I do not state how widespread it is, simply that I have had failures with almost every Apple product I own, that is better than chance and thus noteworthy. I make no claims as to how significant and you can't simply ignore it
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No, I am countering your point about there being “many” issues with Apple products. I’m stating a fact that for the most part, most users do not have issues with their devices. There are an estimated one billion devices out there. If even one percent had issues the sheer number would have already been newsworthy.
That sheer number is already noteworthy. Why do you think there are recall/gate programs.

Your logic:
Apple customer: I dislike how most of my devices, more than half have failed and been replaced by Apple. This is shot and Apple needs to improve.

Apple apologist/shareholder commentatator: sorry sir you can’t complain that Apple has issues with its quality control. Your issues are nothing unless you can show it to be more than anecdotal.

Gees. I have had a really bad run on Apple products and your first reaction is to say there is no issue.

Ok so let’s make trhis fact based.
How many million Apple products get replaced each year? How is his figure changing over time?
 
I make no claims as to widespread it is. I see what I see and that includes many of the Apple programs for this and that. I report on that. My rate of failures is worse than chance and hence significant. I make no claims as to how significant and you can't simply ignore it
[doublepost=1542318912][/doublepost]
I do not state how widespread it is, simply that I have had failures with almost every Apple product I own, that is better than chance and thus noteworthy. I make no claims as to how significant and you can't simply ignore it
[doublepost=1542320488][/doublepost]
That sheer number is already noteworthy. Why do you think there are recall/gate programs.

Your logic:
Apple customer: I dislike how most of my devices, more than half have failed and been replaced by Apple. This is shot and Apple needs to improve.

Apple apologist/shareholder commentatator: sorry sir you can’t complain that Apple has issues with its quality control. Your issues are nothing unless you can show it to be more than anecdotal.

Gees. I have had a really bad run on Apple products and your first reaction is to say there is no issue.

Ok so let’s make trhis fact based.
How many million Apple products get replaced each year? How is his figure changing over time?
What sheer number? Recalls have little to do with volume and more with fixing things in an orderly manner.

Conclusions based on “facts” derived from anecdotal data are just suppositions.

Just as your failure rate is significant to you my success rate is significant to me; both anecdotal. Only Apple knows the behind the scenes story.

Your logic: line at Apple store means big time failures. Your issues mean nothing unless you can prove some fact based numbers.

Bottom line, nobody can make any claim except for themselves and it seems you have bad luck.
 
Of course there will be issues and apple is one of the only stores that you can go into and see someone rather quickly to get them taken care of. You just do not see the issues with android etc. because there is nowhere to go you have to mail stuff in.
 
Unless you have return numbers or failure rates, just stop posting your evidence. It's all anecdotal.

Apple sells ~300M devices/year. There will be issues and the repair programs are indicative of taking care of those issues. Failure rate of 0.05% would mean 150,000 devices have issues or 1 in 2,000. There WILL be failures when you're pushing this type of volume.

You literally went to the place to report issues and explained you saw other people with issues too? Wow, you don't say?
As an Apple customer who’s had a failure rate of greater than 50%, I will complain however I want.

I don’t do care what a shareholder things about my issues. But don’t brush a failure rate of greater than 50% under
What sheer number? Recalls have little to do with volume and more with fixing things in an orderly manner.

Conclusions based on “facts” derived from anecdotal data are just suppositions.

Just as your failure rate is significant to you my success rate is significant to me; both anecdotal. Only Apple knows the behind the scenes story.

Your logic: line at Apple store means big time failures. Your issues mean nothing unless you can prove some fact based numbers.

Bottom line, nobody can make any claim except for themselves and it seems you have bad luck.
there is no such thing in this world as luck. My failure rate is more significant that your lack of failure. My failure rate of greater than 50% of devices shows a potential problem. Your lack of failures tell us nothing. To argue otherwise is disingenuous.

So tell me how many millions of iPhones are replaced each year through warranty and is this number going up or down?
 
As an Apple customer who’s had a failure rate of greater than 50%, I will complain however I want.

I don’t do care what a shareholder things about my issues. But don’t brush a failure rate of greater than 50% under

there is no such thing in this world as luck. My failure rate is more significant that your lack of failure. My failure rate of greater than 50% of devices shows a potential problem. Your lack of failures tell us nothing. To argue otherwise is disingenuous.

So tell me how many millions of iPhones are replaced each year through warranty and is this number going up or down?
Just focusing on real hardware issues, there is no way to know the failure rate. My lack of failures is just as significant as your unlucky number of failures to say anything else is hyperbole (which you called disingenuous). It doesn't change the overall rate, which I guarantee you apple knows. My entire point, if this was a high enough number, it would be all over the press. Not being judged by a line at a local apple store.

A failure rate of 50% would bankrupt any company, I guarantee you it's not that, and as people have said more like .5% or even less.

I don't care if you complain, it's your right, just as it's like my right to respond in kind. Agree or disagree that's what these forums are about.
 
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As an Apple customer who’s had a failure rate of greater than 50%, I will complain however I want.

I don’t do care what a shareholder things about my issues. But don’t brush a failure rate of greater than 50% under

there is no such thing in this world as luck. My failure rate is more significant that your lack of failure. My failure rate of greater than 50% of devices shows a potential problem. Your lack of failures tell us nothing. To argue otherwise is disingenuous.

So tell me how many millions of iPhones are replaced each year through warranty and is this number going up or down?
Complain all you want, but the failure rate isn’t 50% or even 0.50%. Apple knows what they are doing and any big design issue or hardware issue would be incredibly huge.
 
Of course there will be issues and apple is one of the only stores that you can go into and see someone rather quickly to get them taken care of. You just do not see the issues with android etc. because there is nowhere to go you have to mail stuff in.
What do you mean with "nowhere to go"? Must be where you live because in my country the point of sale is obliged by law to take care of your phone and manage the repair process (mail to manufacturer/own repair shop or what work best according to that brand).

Apple has three stores in the whole of Sweden (in a country 1500 miles tall), so most people are never near one.

The Apple stuff me and my friends have and used to have doesn't hold up any better than the other (good) brands we buy. Not significantly worse, but not better either. I still have a HP laptop from 2007 with a gorgeous screen and that's why I've upgraded it with a SSD and W10. It has all the ports I need without dongles. Still works perfectly to this day, never repaired. Cost $400 back then and I still use it for Office programs and surfing, nothing more heavy duty. Anecdotal evidence that other brands hold up as long or longer than Apple, just as you like it. :p
 
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Just focusing on real hardware issues, there is no way to know the failure rate. My lack of failures is just as significant as your unlucky number of failures to say anything else is hyperbole (which you called disingenuous). It doesn't change the overall rate, which I guarantee you apple knows. My entire point, if this was a high enough number, it would be all over the press. Not being judged by a line at a local apple store.

A failure rate of 50% would bankrupt any company, I guarantee you it's not that, and as people have said more like .5% or even less.

I don't care if you complain, it's your right, just as it's like my right to respond in kind. Agree or disagree that's what these forums are about.
Ignore the company and think of a vanilla question.

If I gave you two options of two companies.

Company a) where one person has had no failures.
Company b) where one person had had 75% failure rate with one device type over 8 years.

If you had to buy a device using only that information alone I will bet which company you would pick.

Plus I asked for facts and you said people have said.
Does Apple report failure rates?
I've also noticed that my 6 has a slight blue tinge to part of the screen so their devices don't even last.
Complain all you want, but the failure rate isn’t 50% or even 0.50%. Apple knows what they are doing and any big design issue or hardware issue would be incredibly huge.
strawman.
 
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I tried a galaxy s7 edge and a lg g6. Both were nightmares. The S7 had an awesome screen and was nice and quick. After a couple months it gradually slowed more and more. The battery never lasted I’d have to charge 2-3 times a day. I returned it and tried the G6, had the same problems. Battery life, OS was a mess. Then I got my iPhone 6, then 7 Plus, then my XS Max. My 6 is still perfect with a new battery. Dad has it. Mom has my 7 Plus.

I’ll never go back!
I have used android twice. Tried to like it and hated it.

Since I’ve used iOS devices since, no problems.

Like I said, Chinese Android. Which is quite different Samsung / LG Android to be honest.

But I do understand why people are wary of Chinese Smartphones.
 
Well, I’m not surprised.

I get the feeling that Apple will suffer with the negativity coming from YouTube and on the internet regarding the display resolution and single camera.

Would make the life easier for PR and Marketing people if they designed the iPhone Xr with Full HD display and dual cameras in the first place.


Just focusing on real hardware issues, there is no way to know the failure rate. My lack of failures is just as significant as your unlucky number of failures to say anything else is hyperbole (which you called disingenuous). It doesn't change the overall rate, which I guarantee you apple knows. My entire point, if this was a high enough number, it would be all over the press. Not being judged by a line at a local apple store.

A failure rate of 50% would bankrupt any company, I guarantee you it's not that, and as people have said more like .5% or even less.

I don't care if you complain, it's your right, just as it's like my right to respond in kind. Agree or disagree that's what these forums are about.


If I’m not wrong the failure rate of Xbox 360 was 50% until 4 years later when they fixed the design.
 
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Ignore the company and think of a vanilla question.

If I gave you two options of two companies.

Company a) where one person has had no failures.
Company b) where one person had had 75% failure rate with one device type over 8 years.

If you had to buy a device using only that information alone I will bet which company you would pick.

Plus I asked for facts and you said people have said.
Does Apple report failure rates?
I've also noticed that my 6 has a slight blue tinge to part of the screen so their devices don't even last.

strawman.
No one knows the data and your anecdotal data means nothing either.
 
Ignore the company and think of a vanilla question.

If I gave you two options of two companies.

Company a) where one person has had no failures.
Company b) where one person had had 75% failure rate with one device type over 8 years.

If you had to buy a device using only that information alone I will bet which company you would pick.

Plus I asked for facts and you said people have said.
Does Apple report failure rates?
I've also noticed that my 6 has a slight blue tinge to part of the screen so their devices don't even last.

strawman.
Your discussion is a straw man. You are hit by a series of independent random events. No different than a person flipping a coin and getting heads 10 times in a row. Does that mean the coin only flips to heads up?

I treat your information as unverified anecdotal information. The same way you treat my information as anecdotal.(and disingenuous)

I’ve been asking you for information to support your notion that Apple must have a high failure rate based on a line in an Apple store. And you’re asking me for the same information. Round in circles and nobody can produce this information because Apple doesn’t report it.

If I were you I would have abandoned Apple a long time ago. You are statistically unlucky vs a lottery winner that is statistically lucky.

Well, I’m not surprised.

I get the feeling that Apple will suffer with the negativity coming from YouTube and on the internet regarding the display resolution and single camera.

Would make the life easier for PR and Marketing people if they designed the iPhone Xr with Full HD display and dual cameras in the first place.





If I’m not wrong the failure rate of Xbox 360 was 50% until 4 years later when they fixed the design.
Thankfully the Xbox was a halo product and not a mainstay like the f-150. A 50% vehicle failure rate on the f-150 line would cause Ford a huge financial outlay.
 
Your discussion is a straw man. You are hit by a series of independent random events. No different than a person flipping a coin and getting heads 10 times in a row. Does that mean the coin only flips to heads up?

I treat your information as unverified anecdotal information. The same way you treat my information as anecdotal.(and disingenuous)

I’ve been asking you for information to support your notion that Apple must have a high failure rate based on a line in an Apple store. And you’re asking me for the same information. Round in circles and nobody can produce this information because Apple doesn’t report it.

If I were you I would have abandoned Apple a long time ago. You are statistically unlucky vs a lottery winner that is statistically lucky.
You appear to not know how statistics and chance work.

If I flip a coin enough times then I would expect it to come up heads 50% of the time.

If Apple had a customer failure rate of 1% then I would expect to be able to buy 100 Apple products and only have one of them fail on average. (assuming one buys enough apple products to eventually get to a statistically significant set of data)

My failure rate at Apple for iPhones is much higher than one would expect. That is more than chance.
You can say this is anecdotal all you want but it is significant to have nearly every phone you have had from Apple replaced.

You are saying that Apple does not have any issues with quality control. You say there is no issue, I beg to differ and ask you for facts to back up your opinion. You have none because Apple does not publish the stats.

But open your eyes man. How many programs does apple have for replacing Screens, Batteries, home buttons, track pads, the list in long.

Don't be an apple apologist if you have no stats to back up your claims.

I make no claims as to how widespread Apple quality issues go because Apple does not release these stats. But I do know my issues are more than chance.

As for going elsewhere, you use that argument a lot.
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No one knows the data and your anecdotal data means nothing either.
Having no failures is anecdotal.
Having more failures that would be expected shows there is a problem. How big the problem is we don't know but it is not anecdotal. Anecdotal is one person having an issue with one device and extrapolating the sky is falling.
One person having issues with lots of Apple products is more than chance and hence not anecdotal.
Add to that all the repair programs and you see that Apple has issues.
I make no claims as to how widespread these issues are but they are there none the less.

It is a typical shareholder mentality to come on these threads an dis every complaint against apple.

Next you will be telling me that using an iPhone near helium and the phone dying is fake news.
 
You appear to not know how statistics and chance work.

If I flip a coin enough times then I would expect it to come up heads 50% of the time.

If Apple had a customer failure rate of 1% then I would expect to be able to buy 100 Apple products and only have one of them fail on average. (assuming one buys enough apple products to eventually get to a statistically significant set of data)

My failure rate at Apple for iPhones is much higher than one would expect. That is more than chance.
You can say this is anecdotal all you want but it is significant to have nearly every phone you have had from Apple replaced.

You are saying that Apple does not have any issues with quality control. You say there is no issue, I beg to differ and ask you for facts to back up your opinion. You have none because Apple does not publish the stats.

But open your eyes man. How many programs does apple have for replacing Screens, Batteries, home buttons, track pads, the list in long.

Don't be an apple apologist if you have no stats to back up your claims.

I make no claims as to how widespread Apple quality issues go because Apple does not release these stats. But I do know my issues are more than chance.

As for going elsewhere, you use that argument a lot.
[doublepost=1542415747][/doublepost]
Having no failures is anecdotal.
Having more failures that would be expected shows there is a problem. How big the problem is we don't know but it is not anecdotal. Anecdotal is one person having an issue with one device and extrapolating the sky is falling.
One person having issues with lots of Apple products is more than chance and hence not anecdotal.
Add to that all the repair programs and you see that Apple has issues.
I make no claims as to how widespread these issues are but they are there none the less.

It is a typical shareholder mentality to come on these threads an dis every complaint against apple.

Next you will be telling me that using an iPhone near helium and the phone dying is fake news.
iPhones have higher resale value than Android. Fact. One reason is they last longer.

Repair programs indicate standing behind the product. Samsung needed a repair program for the failing Note 4 batteries (Google it) and bootloop problems, but they don’t support their hardware.
 
I think Apple understands their customers quite well. However, I also believe that the iPhone XR was never meant to be a big seller in North America or Europe. I think it was targeted at China first and maybe India second.

These two countries have a very large percentage of poor people. But their upper and upper-middle classes in terms of actual people are incredibly huge as compared to other countries.

If they released a phone with a starting price of 76900 rs to target sales in India they have lost their minds.

Look at the post above yours, people in the UK are struggling to justify the cost of these phones you honestly think this phone is going to sell in India? No chance.

Apples biggest selling iPhone in India is the iPhone 6. Apples ever increasing pricing cannot compete in India, they are 1% of the smartphone market there.
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Not surprising at all. The XR looks downright cheap compared to XS and XS Max. The screen is shockingly bad if you have anywhere near normal eyesight. Muddy text, inferior viewing angles and thick bezels make it look downward cheap. I believe the iPhone 8 and especially the 8+ are a much better value for people looking for an entry level iPhone.

Multiple colors actually work against it, because now people know for sure you have the "cheaper" iPhone because you couldn't afford the XS/XS Max. Its like buying a Porsche Boxter because you could not afford the 911.

This is very true, something that Apple didn't learn from the 5c. Might aswell print "Cheap iPhone" on the back of it.
[doublepost=1542427656][/doublepost]
Ha - remember the days when everyone here said "Apple, we don't care about thinness! Stop Jony Ive!"
[doublepost=1542117412][/doublepost]

This might be relevant in a discussion about home ownership. But come off it, almost everyone here in the UK can afford the £60 per month needed to own a brand new £999 iPhone XS. True, there are a few people living right on the edge, who can't.

Dear Dear me..
[doublepost=1542428304][/doublepost]
Prices haven't really gone up just the dollar is so strong right now but that won't last forever.

Erm yes they have.

The only product announced at either the September or October events that wasn't more expensive than the previous model was the iPhone Xs.
 
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Yes, I can’t remember all the specifics but the iPhone 4 was replaced because of the inherent issues with the camera on the 4 where pictures had green cast to them under fluorescent lights. I might have even had two 4s replaced the second with battery failure.
The 5 was touch issues if I remember, either that or battery.
The 6 was replaced due to camera moving under the glass
It had battery issues too otherwise genius said they would open up and maybe just replace the glass, not sure so he whole device got replaced.
The current 6 I have also exhibits slightly moved camera but it is livable.

I guess I should also mention Apple cases are no good. The leather phone one fell to bits. And the iPad one keeps slipping off, it is still all in one piece but the too thin bit over the mute switch has separated under the leather meaning the case isn’t tight any more. I might try to stick some sort of tape under it.

The other guy likes to see Apple through rose colored glasses a that people don’t experience issues with the devices.

Apple has lots of issues with its batteries and touch disease.
The feet on mbp are poorly designed and fall off.

The genius on my second mbp had to rep,ace the bottom case when I got it, it was dented then replaced again because the design of the feet is that they fall off. The screen was also replaced due to ghosting issues that plagues that model.

You just need to look at all 5e gates that Apple have to know that that guy wears rose coloured glasses.

If it weren’t for the service I get at the Apple store, I wouldn’t have bought another Apple product.
Why on earth did you keep buying Apples products? I have had as many products as you if not more and I have had issues with one (iPhone 6) randomly shutting off. Had I had to exchange so many devices I cannot imagine having made it so far. Brand loyalty usually has to be earned...
 
Why on earth did you keep buying Apples products? I have had as many products as you if not more and I have had issues with one (iPhone 6) randomly shutting off. Had I had to exchange so many devices I cannot imagine having made it so far. Brand loyalty usually has to be earned...
Its not as easy to switch when you are used to something. Its also better having an iPhone at work,if it wasn't for that and the fact I like my Apple watch I would be using android by now. I would prefer to have a vanilla android experience.
On the plus side, the replacement process at Apple is quite good.

One thing is a bummer is that Apple have a replacement program for the battery on the 6. But since I had my 6 replaced due to the camera, I'm not sure I am eligible for battery replacement. I'll go to the Apple shop later, I'm usually quite astute at getting things replaced.

The 6 cut out at 20% battery today and then when I connected it to a power bank, it said 10%. Ho hum. And people say iPhones are reliable and say you are not being genuine. Its not as if I have had my second 6 all that long that the battery would be failing. I have also started to see blue vertical tinges on the screen when the background is white.

Apple certainly sucks when it comes to longevity and quality control
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iPhones have higher resale value than Android. Fact. One reason is they last longer.

Repair programs indicate standing behind the product. Samsung needed a repair program for the failing Note 4 batteries (Google it) and bootloop problems, but they don’t support their hardware.
I would have to disagree, I have never had an iPhone last the distance. See my other post above to see why i tolerate apple
 
Why on earth did you keep buying Apples products? I have had as many products as you if not more and I have had issues with one (iPhone 6) randomly shutting off. Had I had to exchange so many devices I cannot imagine having made it so far. Brand loyalty usually has to be earned...
You have had an iphone6 that was faulty. If say you have had ten iPhones that is a failure rate of 10%. And you seem happy with that?
 
You appear to not know how statistics and chance work.

If I flip a coin enough times then I would expect it to come up heads 50% of the time.

If Apple had a customer failure rate of 1% then I would expect to be able to buy 100 Apple products and only have one of them fail on average. (assuming one buys enough apple products to eventually get to a statistically significant set of data)

My failure rate at Apple for iPhones is much higher than one would expect. That is more than chance.
You can say this is anecdotal all you want but it is significant to have nearly every phone you have had from Apple replaced.

You are saying that Apple does not have any issues with quality control. You say there is no issue, I beg to differ and ask you for facts to back up your opinion. You have none because Apple does not publish the stats.

But open your eyes man. How many programs does apple have for replacing Screens, Batteries, home buttons, track pads, the list in long.

Don't be an apple apologist if you have no stats to back up your claims.

I make no claims as to how widespread Apple quality issues go because Apple does not release these stats. But I do know my issues are more than chance.

As for going elsewhere, you use that argument a lot.
[doublepost=1542415747][/doublepost]
Having no failures is anecdotal.
Having more failures that would be expected shows there is a problem. How big the problem is we don't know but it is not anecdotal. Anecdotal is one person having an issue with one device and extrapolating the sky is falling.
One person having issues with lots of Apple products is more than chance and hence not anecdotal.
Add to that all the repair programs and you see that Apple has issues.
I make no claims as to how widespread these issues are but they are there none the less.

It is a typical shareholder mentality to come on these threads an dis every complaint against apple.

Next you will be telling me that using an iPhone near helium and the phone dying is fake news.
The probability of random events are multiplied together. Thus the probability of tossing three heads in a row are not 50% but 12.5%. You hit the statistical lottery, with your hardware, much like a lottery winner winning two lotteries. That doesn't mean that the failure rate for production is "out of control". There is no evidence that apple quality control metrics are out of common industry standards(iow they don't have more than their fair share of quality control issues), given apple has been a rising star since Tim Cook took control. (There is a difference between being with industry standards and having 0% quality control issues. The latter is unobtainable.)

As far as lablels, dividing the universe into two, what is the other half?

As far as going elsewhere, friendly advice to a fellow poster who seemingly, has beaten the odds with devices with issue and doesn't like apple products.

Finally the helium thing is fake news. I've been to more than a few kids parties over the last few years with helium canisters. My phone was never bricked and I never heard the friends phones were bricked either.
 
Its also better having an iPhone at work,if it wasn't for that and the fact I like my Apple watch I would be using android by now.

Sounds to me like you actually like apple better........ So basically if there were no apple you'd be using android? But since apple is around you like it MORE? Hence favoring apple. MEANING YOU LIKE APPLE MOOOOOORE!!! Yeah! just admit it.
 
Its not as easy to switch when you are used to something. Its also better having an iPhone at work,if it wasn't for that and the fact I like my Apple watch I would be using android by now. I would prefer to have a vanilla android experience.
On the plus side, the replacement process at Apple is quite good.

One thing is a bummer is that Apple have a replacement program for the battery on the 6. But since I had my 6 replaced due to the camera, I'm not sure I am eligible for battery replacement. I'll go to the Apple shop later, I'm usually quite astute at getting things replaced.

The 6 cut out at 20% battery today and then when I connected it to a power bank, it said 10%. Ho hum. And people say iPhones are reliable and say you are not being genuine. Its not as if I have had my second 6 all that long that the battery would be failing. I have also started to see blue vertical tinges on the screen when the background is white.

Apple certainly sucks when it comes to longevity and quality control
[doublepost=1542444236][/doublepost]
I would have to disagree, I have never had an iPhone last the distance. See my other post above to see why i tolerate apple
More anecdotal evidence.
 
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You have had an iphone6 that was faulty. If say you have had ten iPhones that is a failure rate of 10%. And you seem happy with that?
I had more than ten devices. I was not happy with that but of it happens once it is not a reason to dump a brand - especially when you get the faulty phone replaced quickly.
 
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