Ming-Chi Kuo Cuts iPhone XR Lifecycle Shipment Estimates by 30 Million

[dilbert99]

Wow. We’ve had a string of Apple products in the house since the iPhone 4. 3 iPhone 4, 2 5s, 1 iPhone 6, 6s, 6s+, iPhone 7, 7+, Apple TV, 2 iPads and three MacBook airs. Other than self-caused damage failure rate was 1 battery replacement on a 6s.

I’d say Apple is doing well in the quality department. However all anecdotal.

My evidence trumps your anecdotal evidence especially when each trip to the genius bar sees at least 5 others getting issues fixed when I am there. So too does all the replacement programs that we see listed in here. How many new programs are there this month alone?

My failures happens more than chance and more than any other product I have owned.

My two Apple TVs are still ok, so too is the timecapsule albeit that it is quite toasty, my 2x ipod is ok.

 

[I7guy]

My evidence trumps your anecdotal evidence especially when each trip to the genius bar sees at least 5 others getting issues fixed when I am there. So too does all the replacement programs that we see listed in here. How many new programs are there this month alone?

My failures happens more than chance and more than any other product I have owned.

My two Apple TVs are still ok, so too is the timecapsule albeit that it is quite toasty, my 2x ipod is ok.

Wait, your anecdotal evidence beats my anecdotal evidence? That’s actually pretty funny. Unless you can directly quantify failure and repair rates with numbers sanctioned from Apple your evidence is no better than anyone else’s.

 

[dilbert99]

Wait, your anecdotal evidence beats my anecdotal evidence? That’s actually pretty funny. Unless you can directly quantify failure and repair rates with numbers sanctioned from Apple your evidence is no better than anyone else’s.

No my evidence beats your anecdotal evidence. I only quantified it as being of higher quality metric compared to yours.
Every time I have been at the genius bar returning something there have been at least 5 others with issues.
And all the repair recalls on here.
Take it all together and Apple had a lot of returns.
Don't try to paint a rosy picture just because you have never had to return an Apple product.

You having no failures does not prove that Apple products dont fail
Me having lots of apple products failing indicated there is at least a chance of a widespread issue.

 

[I7guy]

No my evidence beats your anecdotal evidence. I only quantified it as being of higher quality metric compared to yours.
Every time I have been at the genius bar returning something there have been at least 5 others with issues.
And all the repair recalls on here.
Take it all together and Apple had a lot of returns.
Don't try to paint a rosy picture just because you have never had to return an Apple product.

You having no failures does not prove that Apple products dont fail
Me having lots of apple products failing indicated there is at least a chance of a widespread issue.

You’re making assumptions here and trying to prove 2+2=5, by painting anecdotal experiences as “facts”. It’s called “illogical conclusions “.

 

[Gilligan's last elephant]

I've never had an Android phone so can't comment about their battery/speed changes over time.
I have had 7 iPhones
The 3GS would probably still function - 1 Good
The replacement 4 now has touch disease - 2 Bad
The replacement 5 is still being used - 1 Bad/1 good
The replacement 6 is still being used. - 1 bad/ 1 good
So that is a 57% failure rate for me.

I have had two Apple watches - 50% failure rate.

.

I am reading correctly then that after the 3GS, every purchase of an iPhone and watch resulted in a faulty device which needed replacement?

 

[dilbert99]

You’re making assumptions here and trying to prove 2+2=5, by painting anecdotal experiences as “facts”. It’s called “illogical conclusions “.

Not really, you are trying to convey that Apple doesn’t have issues with its devices, I’m stating that I and others have had issues with Apple products. Just because I don’t have proof that each time I visit he Genius Bar that I am queued up behind lots of others having issues doesn’t mean it is not true.

 

[ryanwarsaw]

I tried a galaxy s7 edge and a lg g6. Both were nightmares. The S7 had an awesome screen and was nice and quick. After a couple months it gradually slowed more and more. The battery never lasted I’d have to charge 2-3 times a day. I returned it and tried the G6, had the same problems. Battery life, OS was a mess. Then I got my iPhone 6, then 7 Plus, then my XS Max. My 6 is still perfect with a new battery. Dad has it. Mom has my 7 Plus.

I’ll never go back!

I also was on the S7 Edge. Talk about a nightmare experience trying to sync anything to a Mac. The missing sync... no thanks. Oh and buy AAPl now on the dip. LOL

 

[dilbert99]

I am reading correctly then that after the 3GS, every purchase of an iPhone and watch resulted in a faulty device which needed replacement?

Yes, I can’t remember all the specifics but the iPhone 4 was replaced because of the inherent issues with the camera on the 4 where pictures had green cast to them under fluorescent lights. I might have even had two 4s replaced the second with battery failure.
The 5 was touch issues if I remember, either that or battery.
The 6 was replaced due to camera moving under the glass
It had battery issues too otherwise genius said they would open up and maybe just replace the glass, not sure so he whole device got replaced.
The current 6 I have also exhibits slightly moved camera but it is livable.

I guess I should also mention Apple cases are no good. The leather phone one fell to bits. And the iPad one keeps slipping off, it is still all in one piece but the too thin bit over the mute switch has separated under the leather meaning the case isn’t tight any more. I might try to stick some sort of tape under it.

The other guy likes to see Apple through rose colored glasses a that people don’t experience issues with the devices.

Apple has lots of issues with its batteries and touch disease.
The feet on mbp are poorly designed and fall off.

The genius on my second mbp had to rep,ace the bottom case when I got it, it was dented then replaced again because the design of the feet is that they fall off. The screen was also replaced due to ghosting issues that plagues that model.

You just need to look at all 5e gates that Apple have to know that that guy wears rose coloured glasses.

If it weren’t for the service I get at the Apple store, I wouldn’t have bought another Apple product.

 

[thekeyring]

Given that english is not even my 2nd language I'll make it simple: it is my fault. Should have been more precise and complete: every behaviour description containing "almost everyone" is dead wrong. Your quick answer describing how iPhone is quite inexpensive only shows that your sight and perception applies to a limited (less than half, I would guess) part of the population. Very far from "almost everyone".
By the way "man or woman" could be older, younger, father, daughter, sibling, alone, busy, healthy, ill, poor, happy, nervous and so on. Do you think they all have dinner at the same time? (Yes, almost everyone eats something at the end of the day)
Edited for typo

Good point. My view is limited, because I only have reference from where I live in the world.

I used to work in a bakery. People there on <£10/hour, who live in council flats, had iPhones. Other people I know who are on similar money, living with parents, or in council houses, also have iPhones. Friends of mine who are renting rooms for £500 per month (because London is expensive) all have iPhones.

I'm not saying you're wrong. I'm trying to explain why my view of the world lead me to put iPhone into a different category than luxury items.

 

[I7guy]

Not really, you are trying to convey that Apple doesn’t have issues with its devices, I’m stating that I and others have had issues with Apple products. Just because I don’t have proof that each time I visit he Genius Bar that I am queued up behind lots of others having issues doesn’t mean it is not true.

No, I am countering your point about there being “many” issues with Apple products. I’m stating a fact that for the most part, most users do not have issues with their devices. There are an estimated one billion devices out there. If even one percent had issues the sheer number would have already been newsworthy.

 

[ryanwarsaw]

We seem off topic but as far as problems go Apple is known to be reliable. Especially in regards to software which many others can't claim. All makers have hardware flaws now and again.

Their customer service is also known to be the best in the industry see how Samsung handles it and how Apple handles it. So even if you do have a problem they back their product.

 

[Gilligan's last elephant]

No, I am countering your point about there being “many” issues with Apple products. I’m stating a fact that for the most part, most users do not have issues with their devices. There are an estimated one billion devices out there. If even one percent had issues the sheer number would have already been newsworthy.

Well, even in your own case, it's about 1 in 15 approx with issues.
And if "most" people do not have issues, that could still lead to for example 45% of people having issues.
People posting on here often say "every time I need to take my device to the genius bar I get excellent service". Every time? doesn't imply high reliability.
In my own case, it is bought two Apple devices and one failed in under three weeks and the other a month after the warranty expired. I won't get bitten again. I have bought my wife and iPhone SE which , touch wood, is still working after four months. She also has an iPad2 which is still on ios7 which does get slow at times and she often borrows my Galaxy Tab A6 for some websites
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Their customer service is also known to be the best in the industry .

They get plenty of practice and as we know, "practice makes perfect"
[doublepost=1542304907][/doublepost]

If it weren’t for the service I get at the Apple store, I wouldn’t have bought another Apple product.

I stopped buying for myself after 2 out 2 faulty devices.

 

[ryanwarsaw]

Well, even in your own case, it's about 1 in 15 approx with issues.
And if "most" people do not have issues, that could still lead to for example 45% of people having issues.
People posting on here often say "every time I need to take my device to the genius bar I get excellent service". Every time? doesn't imply high reliability.
In my own case, it is bought two Apple devices and one failed in under three weeks and the other a month after the warranty expired. I won't get bitten again. I have bought my wife and iPhone SE which , touch wood, is still working after four months. She also has an iPad2 which is still on ios7 which does get slow at times and she often borrows my Galaxy Tab A6 for some websites
[doublepost=1542304638][/doublepost]
They get plenty of practice and as we know, "practice makes perfect"
[doublepost=1542304907][/doublepost]

I stopped buying for myself after 2 out 2 faulty devices.

Okay as I said try even figuring out who to call if you buy Samsung.

 

[I7guy]

Well, even in your own case, it's about 1 in 15 approx with issues.
And if "most" people do not have issues, that could still lead to for example 45% of people having issues...

Do you have a citation for your numbers. And what do you classify as “issues”? Do these include training issues?

One can’t Devine these things based on a line st the Apple store.

 

[Gilligan's last elephant]

Okay as I said try even figuring out who to call if you buy Samsung.

If I had a problem with a Samsung phone, if I had one, I would contact the retailer I bought it from. When I I have had an issue with any sort the of product, e.g. a kettle or a camera , I have returned to the retailer to get a refund or a replacement. Why would I need to contact the manufacturer? I certainly would not accept a previously used part as a replacement.
[doublepost=1542308684][/doublepost]

Do you have a citation for your numbers. And what do you classify as “issues”? Do these include training issues?

One can’t Devine these things based on a line st the Apple store.

I was explaining to you the meaning of "most".

 

[Baymowe335]

My evidence trumps your anecdotal evidence especially when each trip to the genius bar sees at least 5 others getting issues fixed when I am there. So too does all the replacement programs that we see listed in here. How many new programs are there this month alone?

My failures happens more than chance and more than any other product I have owned.

My two Apple TVs are still ok, so too is the timecapsule albeit that it is quite toasty, my 2x ipod is ok.

Unless you have return numbers or failure rates, just stop posting your evidence. It's all anecdotal.

Apple sells ~300M devices/year. There will be issues and the repair programs are indicative of taking care of those issues. Failure rate of 0.05% would mean 150,000 devices have issues or 1 in 2,000. There WILL be failures when you're pushing this type of volume.

You literally went to the place to report issues and explained you saw other people with issues too? Wow, you don't say?

 

[I7guy]

...I was explaining to you the meaning of "most".

Explain away the meaning of “most” while I explain some “basic” logic.

Anyone that can cite some stats for issues/returns for Apple products should have a citation. One thing to say it’s a long line, another to say Apple is having lots of issues and “most” people are having issues based on the line at the Apple store.

 

[Gilligan's last elephant]

Explain away the meaning of “most” while I explain some “basic” logic.

Anyone that can cite some stats for issues/returns for Apple products should have a citation. One thing to say it’s a long line, another to say Apple is having lots of issues and “most” people are having issues based on the line at the Apple store.

Most means above 50%
You stated that most people don't have issues. I gave as a theoretical example, that could mean 45% of people could have issues. I never said they did. Try to keep up.

 

[I7guy]

Most means above 50%
You stated that most people don't have issues. I gave as a theoretical example, that could mean 45% of could have issues. I never said they did. Try to keep up.

That’s right. According to estimates Apple has between 200 and 300 million customers. If 49%, the opposite of “most” has issues there would be a huge backlash. Therefore i postulate “most” people don’t have issues “severe” enough to bring them into an Apple store.

 

[ryanwarsaw]

If I had a problem with a Samsung phone, if I had one, I would contact the retailer I bought it from. When I I have had an issue with any sort the of product, e.g. a kettle or a camera , I have returned to the retailer to get a refund or a replacement. Why would I need to contact the manufacturer? I certainly would not accept a previously used part as a replacement.
[doublepost=1542308684][/doublepost]
I was explaining to you the meaning of "most".

Okay some background for my situation was I bought my Samsung while i lived in Thailand. Over there you are on your own pretty much.
[doublepost=1542312187][/doublepost]

I also was on the S7 Edge. Talk about a nightmare experience trying to sync anything to a Mac. The missing sync... no thanks. Oh and buy AAPl now on the dip. LOL

Three hours later Stanley Morgan said the same thing. Nice little score.

 

[Gilligan's last elephant]

That’s right. According to estimates Apple has between 200 and 300 million customers. If 49%, the opposite of “most” has issues there would be a huge backlash. Therefore i postulate “most” people don’t have issues “severe” enough to bring them into an Apple store.

Why don't you follow your own advice?

"Unless you have return numbers or failure rates, just stop posting your evidence. It's all anecdotal".
[doublepost=1542315174][/doublepost]

Okay some background for my situation was I bought my Samsung while i lived in Thailand. Over there you are on your own pretty much.

Living in the UK and EU, people have proper consumer rights

 

[ryanwarsaw]

Why don't you follow your own advice?

"Unless you have return numbers or failure rates, just stop posting your evidence. It's all anecdotal".
[doublepost=1542315174][/doublepost]

Living in the UK and EU, people have proper consumer rights

Fair enough.People do however live outside of the UK and have valid view points that may not reflect yours. So it could be said that Apple offers a much better customer experience world wide you know, for us people not in the UK.

 

[I7guy]

Why don't you follow your own advice?

"Unless you have return numbers or failure rates, just stop posting your evidence. It's all anecdotal".

Thanks, I’ll pass and continue in this vein.

 

[ryanwarsaw]

https://forums.macrumors.com/thread...o-a24-to-produce-films.2155122/#post-26809026

Anybody else just identify a potentially large new source of revenue?

 

[trip1ex]

Yep Apple products are consistently the most reliable out there. Look at the current laptop rankings on Consumer Reports. Apple is the only company to get the highest mark (Excellent) for reliability.

IF your iPHones consistently have issues then look in the mirror. It is a small mobile product that is used frequently during the day and thus it's quite often dropped by its owners. MIght want to put it on a 2 ft chain.