Mojave 10.14.4 Mail and Gmail accounts

Discussion in 'macOS Mojave (10.14)' started by dwfaust, Mar 26, 2019.

  1. dwfaust macrumors 601

    dwfaust

    Joined:
    Jul 3, 2011
    #1
    I updated to Mojave 10.14.4 yesterday and all seemed good. This morning I woke up to most (5 of 7) Gmail accounts "offline" and prompting for login credentials "in Safari".

    I went through the process of entering email addresses and passwords, and the accounts are still offline.
    Whenever I try to take them online, I get prompted for the logins again, but they won't come back online.

    Rebooted twice, but no go.

    What did Apple screw up on Mail with this update?
     
  2. stuuke macrumors regular

    Joined:
    Apr 19, 2004
    #2
    I'm having the same issue. I go through the process to confirm the account through Safari and it just keeps asking for it.
     
  3. maverick808 macrumors 65816

    maverick808

    Joined:
    Jun 30, 2004
    Location:
    Scotland
    #3
    Me too :(
    --- Post Merged, Mar 26, 2019 ---
    I've worked around it for now by deleting my Google Account from System Preferences->Internet Accounts and manually setting up the account in Mail.app. Had to use an app-specific password. Hoping Apple fix this soon as I doubt most people will manage to get it done manually in this way.
     
  4. Wilburx3 macrumors member

    Wilburx3

    Joined:
    Apr 4, 2017
    Location:
    DTLA
  5. xgman macrumors 601

    xgman

    Joined:
    Aug 6, 2007
    #5
    probably some side effect of the exchange bug fix in the update.
     
  6. lakerchick4life macrumors 6502a

    Joined:
    Oct 14, 2007
  7. upandown macrumors 6502a

    Joined:
    Apr 10, 2017
    #7
    Is hotmail really still around? Honest question.
     
  8. lakerchick4life macrumors 6502a

    Joined:
    Oct 14, 2007
    #8
    LOL yeah, its now outlook but yeah its around..have had it for so many years so I still use it..I assume outlook is not an issue with this? Reading so many issues with this update Im kind of nervous to update my macbook pro 2018
     
  9. stuuke macrumors regular

    Joined:
    Apr 19, 2004
    #9
    I typically wait a few days after a release but I wanted to try the news+. Learned my lesson.
     
  10. lakerchick4life macrumors 6502a

    Joined:
    Oct 14, 2007
    #10
    yeah what I worry about is any kind of bricking..someone posted on the other thread that their iMac Pro's bricked..I have a laptop, Im so super careful with it I obviously dont want that to happen to mine. I know with any kind of update there are always a few people who experience issues its always like that but this time it seems to be more widespread
     
  11. stuuke macrumors regular

    Joined:
    Apr 19, 2004
    #11
    The weird thing is that I updated the OS last night and received emails this morning. Then things went to ****.
     
  12. Jona macrumors newbie

    Joined:
    Feb 24, 2008
    #12
    Ugh, same thing over here with my 3 Gmail accounts. Although this workaround isn't working for me. In the Accounts tab of Mail's Preferences there's a thing that says "Status" and I'm stuck at "Status: Checking" after successfully authenticating.
    --- Post Merged, Mar 26, 2019 ---
     

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  13. Cehape macrumors newbie

    Cehape

    Joined:
    Nov 10, 2014
    Location:
    Germany
    #13
    Not helping you guys, but I just checked it at my MacBook and both Mail & Calender are working with my GMail Account. In Mail under preferences / Accounts the Status says "online".
    So, there seems to be an issue, but it's not affecting everyone.
     
  14. stuuke macrumors regular

    Joined:
    Apr 19, 2004
    #14
    There's a post on the Apple forum about the tokens expiring which causes it to stop at different times for different people. Mine working fine first thing this morning.
     
  15. sunef macrumors newbie

    Joined:
    Mar 26, 2019
    #15
    I had this problem to begin with and was forced to authenticate my gmail account again. This did not solve the problem but now after 1 - 2 hours everything is back to normal. Temporary problem at Google Gmail?
     
  16. kevo0822 macrumors 6502

    Joined:
    Jul 13, 2007
    Location:
    New England
  17. dborod macrumors regular

    Joined:
    Jul 22, 2002
    #17
    Here's what we know:
    • the 10.14.4 update forces a re-authentication of google email accounts
    • this re-authentication uses a new authentication process that's triggered in Mail.app
    • Mail.app opens a modal dialog, then opens a new Safari window, you authenticate, and then the Safari window closes and the modal dialog closes
    • for some google email accounts it works fine, for others it does not.
     
  18. kevo0822 macrumors 6502

    Joined:
    Jul 13, 2007
    Location:
    New England
    #18
    it worked fine for all my Google accounts EXCEPT my school email (which is gmail), which uses my school site to log in
     
  19. vonwalland macrumors newbie

    Joined:
    Mar 26, 2019
    #19
    I have four G-Suite accounts (including a school account that uses Shibboleth) and one regular Gmail account. All of them worked fine for me except one of the G-Suite accounts.
     
  20. anthonyzp macrumors member

    Joined:
    Oct 20, 2014
    #20
    Yep I am having issue also. Cannot log into my Gmail accounts. Keep receiving a loop to authenticate. I authenticate and then it loops again asking me all over. Unbelievable. Terrible, cannot send or receive work emails now from MacBook.

    Will try the workaround which was suggested earlier.
     
  21. upandown, Mar 26, 2019
    Last edited: Mar 26, 2019

    upandown macrumors 6502a

    Joined:
    Apr 10, 2017
    #21
    same issue here.

    Although Apple Mail said I need to authenticate/sign-in and it seems to have fixed it
     
  22. anthonyzp macrumors member

    Joined:
    Oct 20, 2014
    #22
    The IMAP workaround appears to work for the time being until Apple/Google release a fix for G Suite email accounts in 10.14.4.
     
  23. orbitalpunk macrumors 6502

    orbitalpunk

    Joined:
    Aug 14, 2006
    #23
    What's the IMAP work around?
     
  24. tosbsas macrumors 6502a

    tosbsas

    Joined:
    Nov 22, 2008
    Location:
    Lima, Peru
    #24
    Setup your account as other
    We were able to delete the account and them re-add it as an IMAP account as follows**.

    User name: full email address

    Incoming server: imap.gmail.com

    Outgoing server: smtp.gmail.com
     
  25. stuuke macrumors regular

    Joined:
    Apr 19, 2004

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