Those bars are your cell signal strength, has nothing to do with your data connection. Im still surprised how many people don't know this.
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Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage
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Yes. And that’s the problem.
I had ATT. Data signal strength and voice Signal strength were pretty parallel. You could tell if you could use the whole phone by the bars.
I switch to Verizon (Spectrum) recently. Data signal strength can be zero while voice strength still shows 3 bars. It makes using the phone a bit less easy.
But paying $28 mobthly for 2 lines instead of $100 is worth the inconvenience.
People have all kinds of issues depending on location, settings, and other external factors.
AGAIN, any hardware issue would create problems on a much larger scale that would be far more obvious than some anecdotal internet postings.
This is not news.
AGAIN, any hardware issue would create problems on a much larger scale that would be far more obvious than some anecdotal internet postings.
This is not news.
With my 12 Pro Max I have not experienced any drops as outlined above. What I do experience, on a daily basis, is dismal battery life. Left on at night and with no background apps updating or running, with cellular data turned off and only WiFi enabled, I am seeing battery loss of 2-5%/hr. So, if I go to bed with the phone charged to 100% I can bet on a charge of 70-75% in the a.m. (And, yes, I have done all the usual trouble-shooting steps one normally undertakes.)
On Apple's "Community Support" forums, there are currently 57 pages of iPhone 12 users, from around the world, experiencing the same issue.
Not happy.
On Apple's "Community Support" forums, there are currently 57 pages of iPhone 12 users, from around the world, experiencing the same issue.
Not happy.
Macrumors once again, over a month late to the show. There are multiple threads on this and have been ongoing since the 12 and 12 Pro release.
Just had it happen a few minutes ago on 12 pro. What's weird is I'm using wifi calling and I still dropped the call due to loss of vzw service.
Pardon? The data connection operates over the cellular wireless. The signal strength is just that. And also, unless you’re operating on some incredibly old infrastructure for your mobile service, your voice calls are essentially voice over IP but proprietary to the protocol (a version of GSM or LTE or CDMA 2K) and such.
I've noticed a couple of occasions that I've been out and, say, Pandora has reported no network. Bouncing airplane mode fixes it. I haven't thought much about it because it's only been a couple of times and fixing it was easy.
This is with a Verizon 12 Pro. I had bars, but no LTE or 5G indication.
This is with a Verizon 12 Pro. I had bars, but no LTE or 5G indication.
I have this too in the Netherlands with an Iphone pro.
it was working fine for the first 2-3 weeeks, then 2 weeks ago, I first noticed it when I went to look something up and it didn’t work - I had a Friend next to me check her coverage and it was working fine on her SE (same provider)
Since then it’s been quite intermittentant and sometimes happening whilst also joined to WiFi.
it was working fine for the first 2-3 weeeks, then 2 weeks ago, I first noticed it when I went to look something up and it didn’t work - I had a Friend next to me check her coverage and it was working fine on her SE (same provider)
Since then it’s been quite intermittentant and sometimes happening whilst also joined to WiFi.
This is about as useful information as concluding that a twitter mob represents real people and not just crazies....my point is “multiple people” is effectively no people. We have no way of knowing if this represents anything or nothing.
I've had persistent issues with maintaining a cellular signal since the day I received my iPhone 12 Pro Max. What you're stating does not track with reports by dozens of users in the Macrumors and Apple Support forum thread.
The issue is independent to location, settings, etc ... I've ruled out location by travelling within a 200 mile radius since launch, the dropped cellular issue happens everywhere I go within the T-Mobile coverage area. My previous iPhone 11 Pro had zero T-Mobile network issues, and my family's other iPhone XR's are still connecting and staying connected to T-Mobile with zero issues. Even disabling 5G doesn't help.
Settings can also be ruled out ... the issue still happens on a iPhone 12 Pro Max when setting it up as a new iPhone, after resetting network settings, and even after a DFU restore.
But the biggest evidence that you're take is wrong is that for most users there's a 100% consistent reproducible test case. Simply go to Settings->Cellular, wait about 10 seconds, and your cellular connection will drop and reconnect. I was able to show the issue happen on demand to Apple Support while screen sharing dozens of times over the past few calls with support.
I don't know what other external factors you're referring to other that location and settings, but from where I stand ... the issue looks to be related to either faulty hardware on some but not all iPhone 12 Pros, a bug in iOS, an issue requiring a carrier and/or modem firmware update, or a combination of any of the previously listed factors. Exactly how is that not newsworthy?
Of course it does, but that indicator has nothing to do with how good your data connection is lol. Ive had perfectly fast LTE speeds with one bar and zero LTE with a full bar. That indicator means nothing for data speeds or connection, its the cell signal strength.
Exact same here. There are spots where I super fast speeds but majority of the time my service is worse than on my 11.
I am 100% remote. It's funny how rarely I use data outside the house. I have the new 12 Pro Max and I have an unlimited plan with AT&T. I have not switched to 5G yet. I bought the phone without a plan and have kept my 4G (5GE) on AT&T. I noticed on a rare trip outside my house that when I did a speedtest sitting at an intersection, I had over 500mb. I never went above 100mb with the iPhone 11 on AT&T 4G. I'm wondering if I found a loophole by NOT switching to 5G with a iPhone 12.
Yep, getting a fair amount of random coverage drops since I started using my 12 Pro Max. Thought it might be a T-Mobile 5G thing, but my issues are those described here. :/
I just started getting drops on Tuesday with my 12 Pro on Verizon. Would be on 5G or LTE fine....moved around town...looked at my phone to see no cell/data connection. Tried airplane toggle and cellular toggle. Neither worked. Had to restart the phone (or maybe it was just me continuing to move around) to be picked up again. Even then, there was a delay. Happened yesterday and today so got a new SIM card to see if that helps. I'm also in the middle of triaging missing messages and incoming calls not coming through with both Apple and Verizon. Not sure if they're related. Had the phone for around 3 weeks (received on launch day) before any of these these popped up. They seemed to start after the software updates started coming through.
Yep. Today while using 5G as a hotspot for my work computer. Everything messed the bed and lost my work due to network timeout. Super bummed.
I have a 12 mini on Verizon.
I have a 12 mini on Verizon.
Once or twice I have had a dropped call. A few times the data has stopped working and required going into airplane mode then out again to get back on board. 5G is slower and less reliable than LTE where I live in Phoenix. I hardly ever go anywhere these days so I'm usually on WiFi. Over all I'm pretty happy with the 12 Pro except for the missing SMS issue.
It works fine using LTE. But it’s weird. Cause I even talked to Verizon tech support. And they said. They are recommending everyone in my situation not try to use 5G. But that defeats the purpose of me having a 5G phone.
Funny, I had the same problem with my iPhone 6plus and my iPhone 7plus. The staff at the cellular shop said it was probably because of the area that I lived in. I’m still using the 7 and the same problem is still happening, usually starts by webpages not loading, and the little circular thing next to 4 g is spinning around then the bars go down then it says no service. I have to turn on airplane mode then turn it off again in order to reconnect.
Has anyone had any luck mitigating this? It happens a lot on my 12 mini. Signal just drops, but it hasn’t really dropped. Usually shows one bar of 5G and nothing happens. Sometimes I’ll have full bars of LTE, but still loads, etc. stall for a good chunk of time.
12 ProMax lost voice connection driving home tonight. Called up again 6 times and it connected by no one could hear the conversation. Pulled off the road, rebooted and OK. iPhone 12 mini in the car lost data connectivity and required reboot. Live in Denmark, YouSee carrier.
Since Apple launched the iPhone 12 in October, an increasing number of users of the new smartphone have been reporting persistent drops in cellular coverage.
Multiple reports of dropped 5G and LTE connectivity have appeared on Reddit, on Apple's support forums, and on the MacRumors forums, with many people suffering issues when walking or in transit and some seeing the same problem when stationary.
Several users report suddenly losing all reception bars and seeing a "no service" message on their iPhone 12, despite being in an area of network coverage and seeing no connectivity issues on other devices, and iOS version doesn't seem to be a factor.
Several users have been in touch with Apple technical support or their operator, and there's some suggestion that the issue may be related to how the iPhone 12 switches between cellular towers. Affected iPhones reportedly pass all of Apple's diagnostic tests, while toggling Airplane mode on and off seems to correct the lost signal reception for some, but not all users.
iPhone 12 users in various countries have relayed their experience with the problem, and it doesn't appear to be related to any one network carrier, with reports from users across Verizon, AT&T, and T-Mobile. Verizon is said to be aware of the issue.
Have you seen similar sudden dropped connections on your iPhone 12 for no apparent reason? Let us know in the comments below.
(Thanks, Wesley!)
Article Link: Multiple iPhone 12 Users Report Sudden Drops in 5G and LTE Cellular Coverage
I have spoken to both Verizon and Apple about this issue. They both point to the other as the root cause. What I observe is that when switching between 5G and LTE sites sometimes the iPhone 12 Mini seems to forget to enable scanning for cellular service. If you toggle Airplane mode off and back on it scans immediately and reconnects. Of course unless you notice that you have no bars you could be offline a while without even knowing it. It was suggested by one of Apple or Verizon that I disable 5G but this sort of defeats why I bought the phone.