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"My pre-order is done" Thread
- Thread starter The510Kid
- Start date
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Been trying nonstop for 2.5 hours on both ATT and Apple sites. Variety of errors, no progress. This is frustrating.
Persistence does pay off - successful
Mine took a series of steps, getting notice of my elegibility took a bunch of tries, getting it in my cart was the first significant step. Then once it was in my cart it took another bunch of tries to finally start the checkout process. Then a bunch of tries to finally get it checked out. I can go on and check my account and it shows it as a purchase, but still no email.
It took from 6:30 to almost 9:30 a.m. EDT.
When I tried ATT earlier this morning it wasn't any better so I kept my focus on the Apple Store.
Keep trying. It seems to be dependent upon getting lucky and finding a window in all the crashes.
Mine took a series of steps, getting notice of my elegibility took a bunch of tries, getting it in my cart was the first significant step. Then once it was in my cart it took another bunch of tries to finally start the checkout process. Then a bunch of tries to finally get it checked out. I can go on and check my account and it shows it as a purchase, but still no email.
It took from 6:30 to almost 9:30 a.m. EDT.
When I tried ATT earlier this morning it wasn't any better so I kept my focus on the Apple Store.
Keep trying. It seems to be dependent upon getting lucky and finding a window in all the crashes.
I had issues with ATT.com, but got a rep to STAY on the phone while I went through my variety of errors and she talked (re-navigated) me through the messed up process/site.
She wasnt getting off the phone with me untill I got my conformation number. I felt stupid, but eventially got it ordered. Like pullin' friggin' teeth, but done.
Call and have someone take your hand and walk you through it (like me). Who cares if you feel stupid. Its their job to help and it WAS a messed up process (for me at least- I have FAN to make things even more messed up).
She wasnt getting off the phone with me untill I got my conformation number. I felt stupid, but eventially got it ordered. Like pullin' friggin' teeth, but done.
Call and have someone take your hand and walk you through it (like me). Who cares if you feel stupid. Its their job to help and it WAS a messed up process (for me at least- I have FAN to make things even more messed up).
I call shenanigans.
From my pre-order confirmation from ATT.
Pre-orders for iPhone® 4 and iPhone 3GS 8GB will be processed to arrive as early as June 24, 2010, if submitted by 2 p.m. ET, June 22, 2010.
The actual shipment date and receipt of your order is not guaranteed and may be subject to delays for reasons that include, but are not limited to, product availability, inventory, credit issues, number porting or carrier delays, and completion of other required AT&T business processes.
Additional items added to the cart at the time of your pre-order may ship separately depending on availability. All pre-orders taken online are being handled on a first-come, first-served basis.
We appreciate your business and take pride in providing you with the fastest 3G network in America and the best coverage worldwide.
Was there something you had to do other than login to your account and click the upgrade link?
Reserving was pretty painless for me.
woke up this morning around 5:30 to get ready for work. noticed pre-orders were available and got thru no issues. Received confirmation e-mail and everything
rub it in!
FINALLY DONE... after 5+ hours of trying to get it done on Apple's website.
Been up all night.... time to go to bed and sleep this ordeal off.
Been up all night.... time to go to bed and sleep this ordeal off.
I live in a small area... and I just got back from my AT&T store and there were quite a few people there. But I have a friend there and it didn't take too long for me and my brother to pre-order, even with all the problems they have been having.
Also, my friend informed me they are telling people the 24th, but there is a possibility that it may ship earlier, so take it how you wanna take it... but it makes sense I could see them getting shipped early next week maybe.
Also, my friend informed me they are telling people the 24th, but there is a possibility that it may ship earlier, so take it how you wanna take it... but it makes sense I could see them getting shipped early next week maybe.
Got order through, but they would only ship to my at&t billing address. After waiting 15 minutes, I was able to log back in and change the shipping address. Hope that doesn't screw up my order.
got mine done at Best Buy this morning 32gig white on pre order. No garauntee about the 24th, but I am crossing my fingers
Thank you for your purchase from the AT&T Premier Online Store. We're pleased with your choice of AT&T as your wireless service provider.
Pre-orders will be fulfilled beginning June 24, 2010. Orders will ship on a first-come, first-served basis. We will notify you by email when your order ships. Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.
Note: Do not attempt to active your device until you have received it.
I had to trick the system though. I am presently on a 8 year old 1000 minute voice plan for $29. When I got to the voice plan selection screen, I had no option to keep my existing voice plan. I chose to add the 450 minute plan so I could continue. When I got to the cart, I deleted the voice plan and it let me place the order. i am hoping since there was no voice plan selected they will have to default to my existing voice plan. if not, I have all of my account info printed and will force them to re-add my 1000 minute plan
I was also able to choose a different shipping address though premier
Pre-orders will be fulfilled beginning June 24, 2010. Orders will ship on a first-come, first-served basis. We will notify you by email when your order ships. Your order may be subject to AT&T eligibility and credit requirements. If we have any questions about your eligibility or your order, we will contact you via email.
Note: Do not attempt to active your device until you have received it.
I had to trick the system though. I am presently on a 8 year old 1000 minute voice plan for $29. When I got to the voice plan selection screen, I had no option to keep my existing voice plan. I chose to add the 450 minute plan so I could continue. When I got to the cart, I deleted the voice plan and it let me place the order. i am hoping since there was no voice plan selected they will have to default to my existing voice plan. if not, I have all of my account info printed and will force them to re-add my 1000 minute plan
I was also able to choose a different shipping address though premier
I preorderd a 32Gb Iphone 4 for instore pickup at apple store in San Antonio! I got my email confirmation too.
- 16 GB iPhone 4 from AT&T at 6:30 AM EST no problem.
- Black bumper case from Apple.com 9:00 AM EST...royal PITA but done.
- Black bumper case from Apple.com 9:00 AM EST...royal PITA but done.
Well, first I tried to upgrade and they were updating the site, ( which I had NO clue was happening while I tried to up grade). Good timing AT&T. People had already placed orders, so it wasn't too early.
Next time I tried to upgrade, the site wasn't allowing me to upgrade at all, then when I FINALLY got the option to upgrade, the iPhone 4 wasn't an option, whIch after trying three times ( with both of my lines) was verified by the rep, we started over, she did some finaggling with my FAN (which was initially messing things up) we went through step by step and eventually got it to take.
So no. I couldn't just log into my account and upgrade. it's all behind me now.
I'm done too . . . couldn't get the 16gb to work so I had to bite the bullet and order the 32gb. 5 hours of trying to order later and I finally am complete.