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Native apps do not load

IphoneIssues said:
You're misinterpreting what I'm saying. Of course, it's serious, but it's not something that's affecting most people. The complaints most people seem to have about the apps are that they're slow.

Not true. They were not temporary fixes for me and others. Haven't had any more issues since I fixed it in January.

Yes, you shouldn't have to fix this on your own, but it's not a perfect world. Either you go ahead and do what you can to fix it or yourself, and if it works, fantastic, or you return the watch.

I went through a number of things to fix the thing for myself and, ultimately, I was successful.

I see you say you removed the music and the apps, and put them back, and it was working until you reset the watch? Why not set the watch up as new, back up the phone, and set the phone up as new? Then sync everything back.

From everything I went through in my own experience, I can tell you that it seems like both devices end up playing hot potato with the bug. Solve the issue on one, and it's like the connection between the devices passes the bug back. It was not until I set both devices up as new that I ended up wiping it out.
Click to expand...

Like I said, YMMV, it's a good thing it wasn't a temporary fix for you.

Sadly, it just doesn't work for me. Even if I set up my watch and phone as new (not restoring a backup!), it still doesn't work properly as soon as I'm putting back my music and reset my watch.

So yeah, I wish I can fix it on my own, but I definitely can't.
 
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Reactions: Mjoshea148
Hi everyone,
although I'm sure everyone has already has already fixed their own watch by now, i registered as a user just so that i can report: After trying pretty much everything, restoring my phone AND watch "as new" did the truck for me! everything is working flawlessly.
I first erased all content/settings in the watch
then erased all settings in my phone first, then when it rebooted i erased all content/settings (not sure how important that is?)
then set up phone as new
paired phone
then downloaded a few native apps, and installed them on the watch,
and they open!! good luck to everyone who was as frustrated as i was - hang in there!
 
adisonidle said:
Hi everyone,
although I'm sure everyone has already has already fixed their own watch by now, i registered as a user just so that i can report: After trying pretty much everything, restoring my phone AND watch "as new" did the truck for me! everything is working flawlessly.
I first erased all content/settings in the watch
then erased all settings in my phone first, then when it rebooted i erased all content/settings (not sure how important that is?)
then set up phone as new
paired phone
then downloaded a few native apps, and installed them on the watch,
and they open!! good luck to everyone who was as frustrated as i was - hang in there!
Click to expand...
Did you restore from backup after all of this? Giving up text message history and app data is not a reasonable trade IMO.
 
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Knowlege Bomb said:
Did you restore from backup after all of this? Giving up text message history and app data is not a reasonable trade IMO.
Click to expand...

I did not restore from a backup... Kept it as a new phone. I agree it's not reasonable, completely unacceptable, and pretty disappointing... But id rather lose my txt history, re-download some apps and music, have a fully functioning watch, than have a half working watch :).
 
Good morning!

So I've gone a full week without native apps quitting on me - even after one of them received an update - which I thought was odd. Feeling brave and not traveling this week, I just restarted my watch and behold, all my native apps continue to work. I haven't touched my music loaded on the phone.

I'm running on 9.3.1 on my 6s and 2.2 on the watch. Outside of the 9.3.1 update I've done nothing new to have this happen.

Has anyone else experienced this? Anyone else willing to restart the watch and see whether on reboot the apps continue work.

Definitely encouraged but also wondering whether my luck will eventually wear out ;)
 
Mjoshea148 said:
Good morning!

So I've gone a full week without native apps quitting on me - even after one of them received an update - which I thought was odd. Feeling brave and not traveling this week, I just restarted my watch and behold, all my native apps continue to work. I haven't touched my music loaded on the phone.

I'm running on 9.3.1 on my 6s and 2.2 on the watch. Outside of the 9.3.1 update I've done nothing new to have this happen.

Has anyone else experienced this? Anyone else willing to restart the watch and see whether on reboot the apps continue work.

Definitely encouraged but also wondering whether my luck will eventually wear out ;)
Click to expand...

So you updated to 9.3.1 and everything started working? No such luck for me.
 
Knowlege Bomb said:
So you updated to 9.3.1 and everything started working? No such luck for me.
Click to expand...

Best thing to say is that I noticed after the 9.3.1 update, my apps updating don't break them and the apps survived a watch restart - something they have never done without deleting and adding back music.

I just rebooted my watch again to see and they still work.

I repeat - I didn't do anything special to make this happen, I just noticed that it stopped happening. <sigh>
 
Mjoshea148 said:
Best thing to say is that I noticed after the 9.3.1 update, my apps updating don't break them and the apps survived a watch restart - something they have never done without deleting and adding back music.

I just rebooted my watch again to see and they still work.

I repeat - I didn't do anything special to make this happen, I just noticed that it stopped happening. <sigh>
Click to expand...

So I check my apps that were habitually broken since watchOS 2.0 and magically, they worked after the iOS 9.3.1 update. I even updated the Facebook messenger app and it continued to work on my watch after the watch app was updated!

Maybe there was a fix???
 
I tried posting in the apps forum, but I didn't get any responses. It seems like my watch got this bug after the 2.2 and 9.3.1 updates. My main problem is with the keynote remote app crashing. Can anyone test the app for me with the new software? I can't tell if it's the bug, the app, or my watch. im really frustrated and want to return my watch because I used that app for work every day.
 
Mjoshea148 said:
Good morning!

So I've gone a full week without native apps quitting on me - even after one of them received an update - which I thought was odd. Feeling brave and not traveling this week, I just restarted my watch and behold, all my native apps continue to work. I haven't touched my music loaded on the phone.

I'm running on 9.3.1 on my 6s and 2.2 on the watch. Outside of the 9.3.1 update I've done nothing new to have this happen.

Has anyone else experienced this? Anyone else willing to restart the watch and see whether on reboot the apps continue work.

Definitely encouraged but also wondering whether my luck will eventually wear out ;)
Click to expand...

Can you please write a Step by step instruction on how to do the Music remove trick in YOUR specic way precicesly, including when to sync the music back to the iPhone with iTunes in the instruction list and whether we need to unpair the apple watch first before performing the music removal trick, i noticed that different people had different ways on doing the music removal trick and it seems to have worked for you 100% this time since the apps are working for you after a restart so if you could please write a step by step instruction list for us on how to perform the music removal properly according to you so that i can give it a try and see if it works for me as well, thanks mate
 
I got the watch on 27 Mar as a gift. Was so excited. And then discovered this. Spent six damn hours with Apple online support and in the end brought it down to service centre and they replace a refurbished set after a few days and the problem still exists now.

Then they asked me to bring it down for servicing again. Wtf??? Why are they penalizing us for not getting their house in order? Our in compensated time spent to solve THEIR problems.

Anyway, I have this feeling that the Customer Relation handling my case is just dragging this out.

And I am also appalled that this issue is so prominent for such a long time already. I feel like we are the Guinea pigs of Apple and they passed the cost of r&d to us, all because the new CEO needs to have new portfolio to show the board.

Apple is behaving like Nokia before it collapsed! No acknowledgement. No fix (Symbian). My suggestion is to stop spending money on apps now. They may collapse sooner than we think.
[doublepost=1460023517][/doublepost]I tried. It doesn't work. Don't waste your time.
 
lamonsas said:
Can you please write a Step by step instruction on how to do the Music remove trick in YOUR specic way precicesly, including when to sync the music back to the iPhone with iTunes in the instruction list and whether we need to unpair the apple watch first before performing the music removal trick, i noticed that different people had different ways on doing the music removal trick and it seems to have worked for you 100% this time since the apps are working for you after a restart so if you could please write a step by step instruction list for us on how to perform the music removal properly according to you so that i can give it a try and see if it works for me as well, thanks mate
Click to expand...

Morning!

All I've ever done is documented in this post: https://forums.macrumors.com/threads/native-apps-do-not-load.1919307/page-27#post-22562953

I did that the last time about 2 weeks ago ahead of traveling for the week. When I came home I updated to 9.3.1. After that I just noticed that things were still working (which I thought was odd after a couple apps updated). Then one morning with time on my hands I rebooted the watch and things still kept working. I actually installed Facebook Messenger since a lot of folks were complaining and it too worked. Fantastical and Workflow were two notorious apps for breaking quickly - they've been steady since I noticed the behavior. It's odd actually taking note of when something works - as opposed to when it doesn't.

Mike
 
Mjoshea148 said:
Morning!

All I've ever done is documented in this post: https://forums.macrumors.com/threads/native-apps-do-not-load.1919307/page-27#post-22562953

I did that the last time about 2 weeks ago ahead of traveling for the week. When I came home I updated to 9.3.1. After that I just noticed that things were still working (which I thought was odd after a couple apps updated). Then one morning with time on my hands I rebooted the watch and things still kept working. I actually installed Facebook Messenger since a lot of folks were complaining and it too worked. Fantastical and Workflow were two notorious apps for breaking quickly - they've been steady since I noticed the behavior. It's odd actually taking note of when something works - as opposed to when it doesn't.

Mike
Click to expand...

So i just tried that, removed the music from my iphone and the native apps started working right away on my apple watch, i didnt unpair the watch or anything before, i just simply went into settings > general > storage > manage storage and deleted all music from iphone, as soon as i synced the music back to my iPhone the native apps stopped working all together.
 
lamonsas said:
So i just tried that, removed the music from my iphone and the native apps started working right away on my apple watch, i didnt unpair the watch or anything before, i just simply went into settings > general > storage > manage storage and deleted all music from iphone, as soon as i synced the music back to my iPhone the native apps stopped working all together.
Click to expand...

That wasn't my experience. To clarify/help further, all my music is local - no Apple Music, no iTunes match.

Not that I think it'll help but after you remove music, try rebooting both devices and then reload? Trying to be helpful, but I fully realize how freakin frustrating this is.

One more thought - I began to wonder whether we all used one non-apple app on the watch that could be a culprit - thoughts?
 
lamonsas said:
So i just tried that, removed the music from my iphone and the native apps started working right away on my apple watch, i didnt unpair the watch or anything before, i just simply went into settings > general > storage > manage storage and deleted all music from iphone, as soon as i synced the music back to my iPhone the native apps stopped working all together.
Click to expand...
That is very interesting. If you remove all the music again and verify the apps work. Then bring in 10 songs (for example). Do apps still work? Slowly bring in music until it fails to see if it is a corrupt song or similar?
 
Mjoshea148 said:
That wasn't my experience. To clarify/help further, all my music is local - no Apple Music, no iTunes match.

Not that I think it'll help but after you remove music, try rebooting both devices and then reload? Trying to be helpful, but I fully realize how freakin frustrating this is.

One more thought - I began to wonder whether we all used one non-apple app on the watch that could be a culprit - thoughts?
Click to expand...

I guess ill give that a try when I get home once again, my music is fully local as well, I sync music to my iPhone from iTunes on my iMac.

It could be that perhaps all of us that have this issue may have one app installed that is causing this issue, that is certainly a possibility.
 
The steps above didn't work for me. This is what worked for me. All my music and videos are local as well.

I found partial steps online and although it took several hours, all my apps on my watch are currently functioning.


1. Backup your iPhone using iTunes if you want. I decided that since there's a glitch in the software that i would use an old backup.

2. 'Erase All Content and Settings' from Settings app in your iPhone. Say yes to this and iPhone will wipe out everything and start a brand new setup.

3. 'Erase All Content and Settings' in the Apple Watch settings while the phone is erasing.

4. Restore your iPhone from backup using iTunes. DO NOT USE CLOUD. If you decided to backup prior, then take your chances. I decided to use an old backup from 2 months ago. I'm unsure if it makes a difference because i synced my phone back to how it looked before. Maybe the additional time is that every app needed to be updated from my February backup. (However, I did notice that I lost 2 months of activity rings data. LOL. But it's OK, I know what I did)

5. Pair your iPhone with your Apple Watch. I decided to let the watch install every app that had a watch app. I will delete the ones off that I don't need.

6. Follow all the instructions on both devices and it should work.

I really can't believe that it's working. I mean every single app works.

I hope this works for you guys. Any questions, let me know. It was a lengthy process close to 4 hours.
 
menace3 said:
The steps above didn't work for me. This is what worked for me. All my music and videos are local as well.

I found partial steps online and although it took several hours, all my apps on my watch are currently functioning.


1. Backup your iPhone using iTunes if you want. I decided that since there's a glitch in the software that i would use an old backup.

2. 'Erase All Content and Settings' from Settings app in your iPhone. Say yes to this and iPhone will wipe out everything and start a brand new setup.

3. 'Erase All Content and Settings' in the Apple Watch settings while the phone is erasing.

4. Restore your iPhone from backup using iTunes. DO NOT USE CLOUD. If you decided to backup prior, then take your chances. I decided to use an old backup from 2 months ago. I'm unsure if it makes a difference because i synced my phone back to how it looked before. Maybe the additional time is that every app needed to be updated from my February backup. (However, I did notice that I lost 2 months of activity rings data. LOL. But it's OK, I know what I did)

5. Pair your iPhone with your Apple Watch. I decided to let the watch install every app that had a watch app. I will delete the ones off that I don't need.

6. Follow all the instructions on both devices and it should work.

I really can't believe that it's working. I mean every single app works.

I hope this works for you guys. Any questions, let me know. It was a lengthy process close to 4 hours.
Click to expand...


i just tried that and it didn't work, wasted nearly 3 hours for nothing
 
My son has had this issue from a Christmas present watch I bought him. No third party apps will load, he is a fan of the microphone apps. We thought for some time that is was the apps. The developer of just press record sent him a test flight beta that a fully worked- until it expired. The rev mentioned in multiple emails that Apple has a signing issue or (had) which actually delayed the launch of the watch. Who knows-

At any rate, he cannot to this day get any microphone app to open. He has tried every version of fix we can locate.

This week apple sent him a new watch. Set up as new. No go, same issues.

What a royal disappointment.

And what does Apple say...never heard of this.
 
tigres said:
My son has had this issue from a Christmas present watch I bought him. No third party apps will load, he is a fan of the microphone apps. We thought for some time that is was the apps. The developer of just press record sent him a test flight beta that a fully worked- until it expired. The rev mentioned in multiple emails that Apple has a signing issue or (had) which actually delayed the launch of the watch. Who knows-

At any rate, he cannot to this day get any microphone app to open. He has tried every version of fix we can locate.

This week apple sent him a new watch. Set up as new. No go, same issues.

What a royal disappointment.it's

And what does Apple say...never heard of this.
Click to expand...

So is this not on an apple support communities thread? They usually respond over there too
Just out of curiosity because I have the same issue, as with everyone else in this thread!!! Pissing me off at this point
 
mathewbhavnani said:
So is this not on an apple support communities thread? They usually respond over there too
Just out of curiosity because I have the same issue, as with everyone else in this thread!!! Pissing me off at this point
Click to expand...

This is MacRumors, if you want Apple Support Communities you have to go to discussions.apple.com for the "official" discussion threads.
 
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