I used an insulin pump that had an integrated Continuous Glucose Monitor (CGM) built into it.
When I complained that the CGM sensors were pulling out, due to horrible design, they were eager to sell me more tape to hold it on. Not a bad gig. You either pay $20 for a new sensor, or $3 for more tape. I told them the problem was their design, not that my body wasn't a flat box that they did their design work on. Multitudes of people had the same problem. I went to Walgreens and bought some tape for $2.50 for a roll that lasted me 3 months, not $3 over tape that lasted 3 days. I never bought another CGM system from them again, and that was 8 years ago. They fell in love with their design, and refused to address the root cause of their design, and their solution was always, "more tape." That decision cost them about $40,000 from me as a customer, plus every time I talk about them, I bring it up in Diabetic Groups that I attend.
The root causes of the Apple TV remote are these:
1. Too small. Solution: Buy a $20 tether. Wait... that's the "more tape" solution. You don't like our product, we'll sell you some more stuff so you like it... In fairness to Apple, this really isn't an issue for me. We lose the large remotes as well.
2. Color of the Remote makes it easy to get lost. Current Solution: Turn the light on. A better solution: make a remote that can ping back. No remote that comes with a tv has a ping back function (not sure on that one...)
3. Obtuse Symmetry of remote. Yeah, this one bugs me too. It would be nice to have tactile feedback as to which way you're holding the remote. I mean, do these guys ever take these things home and try to use them? These designers need to be put in a room with the USB (pre-C) designers and see who can come up with a worse design for a product. The odds of getting USB (pre-C) backwares is 50%, yet I manage to do it 75-80% of the time on the first go. Same with the Apple TV4 Remote. The seconds that the Apple Watch gives me each day are taken back by the Apple TV remote. Whoever said that the iPad should be a touch version of the TV screen is a genius.
Well, that's all I have on this. The power is out here in Charleston, so I can't find other issues.