Same here, since last night. I assume it will ship tonight and deliver tomorrow, but Apple sure does wait till the last second of the eta window don't they....
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New iMac Shipping Notices
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I ordered the maxed out 27 inch iMac with the i7 and m395x on the 13th, but it is still in Processing mode, not even Preparing. I tried Chat, but they were no help. Just said to check order status.
Update: I just called to see if there was any problem. The agent put me on hold for a long time and said that there was no problem with the components and it is still expected to be delivered tomorrow. He also said that I should be receiving a shipping notice sometime today, as it is being shipped only a few miles from my home.
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27-inch iMac with Retina 5K display
Delivers: 17 Oct, 2015 - 21 Oct, 2015 by Standard Shipping
4.0GHz QC i7, TB up to 4.2GHz
32GB 1867MHz DDR3L (4x8GB)
AMD Radeon R9 M395X w/4GB
[Processing Items] as of Oct 20 13:00 PST
I live in SF and was told by a rep that it is still scheduled to deliver to me by the 21st. I also asked and in fact my iMac is being assembled in their warehouse in California.
[Edit] Oh right, order was placed first thing on the 13th at 10am EST
Delivers: 17 Oct, 2015 - 21 Oct, 2015 by Standard Shipping
4.0GHz QC i7, TB up to 4.2GHz
32GB 1867MHz DDR3L (4x8GB)
AMD Radeon R9 M395X w/4GB
[Processing Items] as of Oct 20 13:00 PST
I live in SF and was told by a rep that it is still scheduled to deliver to me by the 21st. I also asked and in fact my iMac is being assembled in their warehouse in California.
[Edit] Oh right, order was placed first thing on the 13th at 10am EST
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same here, still processing just upgrade the ssd. It's pissing me off when they don't give us any news. BTO process should be more detailed.
Ordered on October 13 about an hour or two from launch
Available to ship: 3-5 business days
Delivers: Oct 23 - Oct 27 by Standard Shipping
• 4.0GHz quad-core Intel Core i7, Turbo Boost up to 4.2GHz
• 16GB 1867MHz DDR3 SDRAM - two 8GB
• 2TB Fusion Drive
• AMD Radeon R9 M395X with 4GB video memory
• Magic Mouse 2
• Magic Keyboard (English) & User's Guide
• Accessory Kit
Still processing.. sigh
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Available to ship: 3-5 business days
Delivers: Oct 23 - Oct 27 by Standard Shipping
• 4.0GHz quad-core Intel Core i7, Turbo Boost up to 4.2GHz
• 16GB 1867MHz DDR3 SDRAM - two 8GB
• 2TB Fusion Drive
• AMD Radeon R9 M395X with 4GB video memory
• Magic Mouse 2
• Magic Keyboard (English) & User's Guide
• Accessory Kit
Still processing.. sigh
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Mine was preparing for shipment for almost 36 hours before it changed to shipped. You'll probably get a shipped email around 4pm eastern today.
Well, while chatting online with an Apple rep about the status of my order, ANOTHER Apple rep called to confirm that I was indeed the one authorizing my purchase. Once confirmed and he ran my card, he said it should change from "processing" to "getting ready for shipment".
As of yet, my status is still "processing".
I should note that I never gave any cc info during our conversation.
As of yet, my status is still "processing".
I should note that I never gave any cc info during our conversation.
I honestly think they are having issues and not telling us. Always order Apple products from Apple, never experienced this before. Wondering if they are overwhelmed and supply is low.
Same here. I have called several times and they are still saying it should arrive tomorrow. I don't know how this could be. I notice my expdited dates shifted. I called to raise hell, and they shifted the date back. But my status has not changed. Processing items is what it say. Since Oct 13th.
That's good to know. I live in Fremont and have the same configuration as yours, and the same delivery window -- 17 to 21. It is getting awfully close to the 21st and it's aggravating to find that the status is still "Processing". I hear they are shipping them out of San Jose which is only a few miles away so I am still hopeful.
Same here. I'm really getting sick of this. Apple gets your money and then takes it's sweet time after that.
Hey, finally I found someone in the same boat as me! 13th order date 27th delivery date.
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ETA for my order was suppose to be the 21st but got an email last night saying that my order is preparing for shipment but the new ETA is Monday, Oct. 26th.